Phone Display Options - Altigen AltiWare OE/ACC Version 5.0 Administration Manual

Setting up Extensions

Phone Display Options

For analog and IP phones, the administrator can select what information is
to be displayed. Depending on the number of display lines on the LCD, the
phone can be set up to show two lines of specific caller information on the
display.
In the Phone Display field, use the Number Line and Name Line drop-
down lists to select the caller information to display:
• Caller Number
• Caller Name
• DNIS Number
• DNIS Name
• IVR Data
• User Data
Note:
For most phones, the number line can only display a number. If the
Number Line is set to Caller Name, DNIS Name, User Data or
IVR Data, the phone may display "Unknown" on the number line.
Alti-IP 600 Phone Display Notes
For the Alti-IP 600, the Name Line displays caller information under the
following conditions:
— If Name Line is set to Caller Name, it will display caller name. If
there is no name information, the number will be displayed.
— If Name Line is set to Caller Number, it will display the caller
number. If there is no number information, "Unknown" will be
displayed.
— If Name Line is set to DNIS Name, it will display DNIS name. If
there is no name information, the DNIS number will be displayed.
— If Name Line is set to DNIS Number, it will display the DNIS
number. If there is no number information, "Unknown" will be
displayed.
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