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Key AltiServ Characteristics
•
Board ID Support - The board ID of the Triton IP board is displayed
in the AltiAdmin board window. This can be used to relate a Triton
VoIP board to a hardware board.
DNIS Name Display and Routing over IP Tie Trunk -
NEW
allows for DNIS information to be transferred to the system
when routed over IP tie-trunks. DNIS name of matched entry
is displayed at AltiConsole, AltiView, AltiAgent and handset.
•
DTMF Remote Carriage - DTMF tones and/or digits are detected
and sent out-of-band, over a reliable TCP/IP channel to the remote
AltiServ, to guarantee the delivery.
•
Dialing Prefix Filter - users may select a PSTN or IP trunk when
making outgoing calls by dialing a configurable access code.
•
Echo Cancellation - due to bandwidth limitations and device loading,
long delays may occur during packet delivery process, which worsens
the echo effect of recorded and live voice speech. Echo cancellation is
provided to maintain reasonable voice quality.
•
G.711 Codec - toll quality (64K) digital voice encoding, which
guarantees interoperability for better voice quality.
•
G.723.1 Codec - a dual rate audio encoding standard, which provides
near toll quality performance under clean channel conditions. VAD
(Voice Activity Detection) capability is also included to suppress
silence packets.
G.729 A+B Codec - speech data encoding/decoding standard
NEW
of 8 Kbps; the encoder functionality includes VAD, the
decoder functionality is capable of accepting silence frames
and generating comfort noise (CNG).
•
H.323 Standard Support - AltiWare IP is based on the H.323
protocol, which is an emerging ITU standard for multimedia
communications over IP.
•
IP Extensions - the IP Extension feature allows an H.323 compliant
terminal device to connect to AltiServ. IP extensions have the same
functionality as an analog station. Group agents can log in from a
remote location using IP extensions.
•
IP Phone Service - a service that runs on the same system as AltiServ,
is installed together with AltiServ, and connects to AltiServ through
enhanced AltiLink Plus protocol on behalf of AltiGen IP Phones.
1-26 AltiWare OE System Installation & Administration Manual
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Table of Contents
Troubleshooting
