Unsupported Licenses - Altigen AltiWare OE/ACC Version 5.0 Administration Manual

Licensing
Table 5. Release ACC 5.0 License Summary
License
•
OE 5.0
•
AltiServ Contact
Center
•
•
Advanced Call
Router
•
•
•
Agent Seat
•
•
AltiAgent Client
Session
•
AltiSupervisor
Client Session

Unsupported Licenses

The following licenses are no longer supported for AltiWare OE/ACC 5.0:
• Station License
• AltiView Server License
• AltiConsole Server License
• 4.5 Basic SDK License
• 4.5 APC License
• 30 Port G.711 License
• 128 IP Extension License (generated during OE 4.6 product
registration)
• NOVO or SDK Recording
• External Logger
• Contact Advantage
3-6 AltiWare OE System Installation & Administration Manual
License required for fresh installation or upgrade to OE 5.0
Required for ACC Product.
Workgroup-related options will be disabled if this license is not
installed.
This license enables Advanced Call Router service.
No session license is required.
Only one copy of Advanced Call Router can run at the same time.
This license counts the number of concurrent, logged in agents to
one or multiple workgroups. When a single agent logs in to one or
more workgroups, one agent seat license is used.
When the system does not have enough agent seat licenses, it will
reject any new workgroup login that requires a new agent seat
license.
This license enables a per concurrent connection of AltiAgent.
This license enables a per concurrent connection of AltiSupervisor.
Description/Notes