Lost Licenses - Altigen AltiWare OE/ACC Version 5.0 Administration Manual

Software License Activation and Registration
• After upgrade, all extensions belonging to workgroup(s) will be set as
agents and be placed in the logout state.
• The package will not include a system key.
Important: For seat license upgrades from 4.6 to 5.0, you can only upgrade
to the number of seats existing in 4.6. 4.6 Agent Seat Licenses
that are not upgraded will be nullified and cannot be used for
future upgrade/migration.

Lost Licenses

AltiGen views a registered license key as the right for the system registered
under to have access to the feature. If a license key or system key is lost, it
is the responsibility of the party who purchased the item. The policy for
replacing any lost software licenses or system keys is to repurchase the
software.
AltiWare OE System Installation & Administration Manual 3-11