Altigen AltiWare OE/ACC Version 5.0 Administration Manual page 295

10101, etc.) are not allowed. The letters map to numbers (on a phone,
for example) as follows:
Numbers
2 A, B, C, a, b, c
3 D, E, F, d, e, f
4 G, H, I, g, h, i
5 J, K, L, j, k, l
• DID Number—each extension can be assigned a DID number. This
number does not have a fixed length, but the length must be long
enough (range 2–16) for the system to match the DID incoming call.
It is HIGHLY recommended to use the full 10 digit DID number, not
just the last few digits. This full number guarantees the system can
send the correct number as the Caller ID on PRI lines. With fewer
digits, the system sends the trunk's configured phone number as the
Caller ID. If the trunk number is not configured, the system main
number is sent.
Also, if more than 12 digits are assigned for the DID number, when
the extension makes an outbound call through PRI trunks, all the dig-
its will be sent to the target number. If the target number is not able to
display all the digits, it may show "Unknown Number" in the Caller
ID display.
Note: Please note the following information regarding Caller ID
when using particular phones.
• Some phones (such as Nortel) can only display up to 12
digits for the Caller ID.
• The Alti-IP 600 Phone can support up to 16 digits in the
Caller ID display.
• AltiTouch/AltiTouch Plus phones support up to 12
digits in the Caller ID display. If the phone receives a
Caller ID length longer than 12 digits, it will display
"Unknown Number."
• Project ID—used for CDR purposes, an extension can be assigned a
project ID number (0 - 99),which is logged into CDR for all calls made
by the agent extension.
AltiWare OE System Installation & Administration Manual
Letters Numbers
6
7
8
9
Extension and Group Configuration
Letters
M, N, O, m, n, o
P, Q, R, S, p, q, r, s
T, U, V, t, u, v
W, X, Y, Z, w, x, y, z
10-7