Altigen AltiWare OE/ACC Version 5.0 Administration Manual page 466

Index
U
UDP 6-10
unanswered calls 10-46
uninstall AltiWare 3-48
uninterrupted power supply
(UPS) 2-3
unsupported licenses 3-6
update prompts 15-3
upgrading
AltiWare OE 3-19
UPS 2-3
User Account 3-2
user interface 4-1, 4-12
V
View menu 4-3
view window
call log 4-9
View windows 4-5, 4-11
virtual extension 10-1
definition G-11
voice
compression 1-26
encoding 1-26
quality 1-26, 6-33
voice mail
call forwarding from 1-20
distribution list 1-21, 1-25
forwarding 1-22
making calls from 10-39
voice messaging 5-23
features 1-19
message notification 1-20
reminder calls 1-21
zoomerang 1-21
voice over IP
features 1-25
voicemail playing order 10-33
VoIP 7-13
integrated gateway 1-27
trunk properties 7-13
VoIP troubleshooting 6-33–6-34
voltage based call indicator 7-10,
10-16
I-14 AltiWare OE System Installation & Administration Manual
W
wait 4-8
waiting time 4-8
WAN
bandwidth 6-8
router configuration 6-9
warranty 1-xxxi
extended warranty 1-xxxii
how to get service 1-xxxii
web IP calls 7-22
windows
view (boards, trunks, etc.) 4-5,
4-11
Wink Start 7-7
work days 5-12
workgroup
agent login/logout 1-18
answer handling 10-48
barge in 1-17
call pickup 1-15
call routing 1-16
CDR Search 1-15, 1-18
defined 10-1
log off reason codes 1-17
multiple membership of 1-16
multiple queue
announcements 1-16
pilot number 10-1, G-8
silent monitoring 1-18
single/multiple call
handling 1-17
workgroup configuration 10-1
Workgroup view window 4-8
Z
zero code suppression 6-46
Bell 6-46
GTE 6-46
Jam Bit 8 6-46
Zoomerang 1-28