Specifying Forwarding Numbers; Setting Up Monitor Lists - Altigen AltiWare OE/ACC Version 5.0 Administration Manual

Extension and Group Configuration
Using a Password Verification
You can also enter a random "password" number such as "5555" so that
any caller who knows this password can use ONA to find you, regardless
of where they are calling from. Once you've set this up, you need to instruct
the caller to dial 1 during your personal greeting then enter the "password"
to use ONA.

Specifying Forwarding Numbers

The Forwarding Numbers are used by the system to find the user when
ONA is active. You can set up to four different numbers. When ONA is
active, the system dials the forwarding number(s) in the order from
Forwarding Number 1 through Forwarding Number 4. The Forwarding
Number order does not correspond to the Schedule order—Forward
Number 4 is not used first during Schedule Number 4.
You can forward to another extension, or to an outside number. You can
use an outside number only if the extension is set to allow for Transferred/
Conferenced/Forwarded calls, an Other Call Restrictions option in the
Extension Configuration Restriction window.
When you use the outside number option, select a trunk or route access
code in the drop-down list and type in the phone number as it would be
dialed after keying the access code.
Enable the Check Password option to force users to enter their extension
password when a call is forwarded to them via ONA. This ensures that only
the owner of the forwarding extension can answer the call.
You can set the ONA ring duration from 5 to 45 seconds using the Ring
for ... seconds drop-down list. Default value is 20 seconds. The system will
ring the ONA target within the specified time limit. If the ring time exceeds
30 seconds, the system will play a phrase every 15 seconds (playing time is
included in ring time).

Setting Up Monitor Lists

The Monitoring List window provides for setting up lists of extensions for
which call processing events can be monitored by the user of a selected
extension. Once this monitoring list is established, the application logging
into the extension can receive AltiLink Plus events for the monitored
extensions. The monitored list is available in the AltiView and AltiAgent
Change Monitor windows, as well as Line Monitoring events in AltiGen
SDK.
AltiWare OE System Installation & Administration Manual 10-53