Technical Support Interface - HP StorageWorks 8/20q Command Line Interface Manual

The following is an example of a full-text e-mail, including profile and SNMP contact information:
From: john.doe@work.com [mailto:john.doe@work.com]
Sent: Wednesday, July 25, 2007 5:03 PM
Subject: [CallHome: Test] Alarm generated on Switch_8
------------ Event Details
SwitchName:
SwitchIP:
SwitchWWN:
Level:
Text:
ID:
Time:
------------ Switch Location
Room 123; Rack 9; Bay 3
------------ Contact Information
George Smith
12345 4th Street, City, State
952-999-9999
george.smith@work.com

Technical support interface

The Tech_Support_Center profile provides a way to collect and send switch status and trend data
periodically by e-mail to specified technical support resources. To use this feature, you must create a profile
named Tech_Support_Center. The capture command enables you to add instructions to the
Tech_Support_Center profile to specify the frequency with which to e-mail the collected data. For more
information, see
Switch_8_83.215
10.20.30.40
10:00:00:c0:dd:0c:66:f2
Alarm
CALLHOME TEST PROFILE MESSAGE
8B00.0002
Wed Jul 25 17:02:40.343 CDT 2007
"Adding a data capture
HP StorageWorks 8/20q Fibre Channel Switch Command Line Interface Guide 107
configuration" (page 114).