Monitoring The Blackberry Enterprise Server For An Automatic Failover Event; Use The Blackberry Administration Service To Find The Time And Reason For The Last Automatic Failover Event - Blackberry PRD-10459-003 - Enterprise Server For IBM Lotus Domino Administration Manual

Administration Guide
indicate that the primary BlackBerry Enterprise Server is unhealthy. The health parameters must also be greater than
the promotion threshold and indicate that the standby BlackBerry Enterprise Server is healthy. After the failover
process occurs, the BlackBerry Enterprise Server turns off automatic failover.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand High availability >
Highly available BlackBerry Enterprise Servers.
2. Click the name of the BlackBerry Enterprise Server pair that you want to turn on automatic failover for.
3. Click Turn on automatic BlackBerry Enterprise Server failover.
In the System status section, the value for the Automatic BlackBerry Enterprise Server failover mode field changes
to True.
After you finish: To turn off automatic failover, click Turn off automatic BlackBerry Enterprise Server failover.
Monitoring the BlackBerry Enterprise Server for an
automatic failover event
You can use the BlackBerry® Monitoring Service, BlackBerry Enterprise Server Alert Tool, or another SNMP monitoring
tool to monitor the BlackBerry® Enterprise Server for an automatic failover event and notify you when an automatic
failover event occurs.
When an automatic failover event occurs, the primary BlackBerry Enterprise Server and standby BlackBerry Enterprise
Server write the time and reason at logging level 5 (Verbose) in the log files for the BlackBerry Dispatcher, BlackBerry
Controller, and BlackBerry Messaging Agent. The BlackBerry Controller and BlackBerry Dispatcher instances for the
primary BlackBerry Enterprise Server and standby BlackBerry Enterprise Server create SNMP alerts using the
BlackBerry Enterprise Server Alert Tool. You can configure the SNMP tool that your organization uses to send
automatic notifications when an automatic failover event occurs.
The BlackBerry Administration Service displays the time and reason for the last failover event that occurred.
Use the BlackBerry Administration Service to find the time and reason for
the last automatic failover event
1. In the BlackBerry® Administration Service, expand High availability > Highly available BlackBerry Enterprise
Servers.
2. Click a BlackBerry® Enterprise Server pair name.
3. If an automatic failover event occurred, in the System status section, the Failover time and Failover reason
fields appear.
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Monitoring the BlackBerry Enterprise Server for an automatic failover event