Blackberry PRD-10459-003 - Enterprise Server For IBM Lotus Domino Administration Manual page 84

Administration Guide
Customize the activation password
You can customize the type of activation password and the number of characters the password can contain that you
send to BlackBerry® devices in a BlackBerry Domain. You can also change the length of time that the activation
password exists before it expires.
1. In the BlackBerry Administration Service, on the Devices menu, expand Wireless activations.
2. Click Device activation settings.
3. Click Edit activation settings.
4. In the Password settings section, perform the following actions:
• To change the activation password length, in the Auto-generated password length field, type a character
length.
• To change the activation password type, in the Auto-generated password type drop-down list, click a
password type.
• To change the length of time that the activation password exists before it expires, in the Auto-generated
password lifespan (hours) field, type the number of hours.
5. Click Save all.
Customize the activation message
To provide information to help troubleshoot activation issues that a user might encounter or to make sure that the
activation message that users receive on their computers conforms to your organization's messaging policies, you
can customize the default activation message.
1. In the BlackBerry® Administration Service, on the Devices menu, expand Wireless activations.
2. Click Device activation settings.
3. Click Edit activation settings.
4. In the Email initialization message section, perform the following actions:
• In the Sender address field, type the email address for the administrator account.
• In the Custom activation message field, type the subject, and message.
5. Click Save all.
Send an activation password to a user
1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User.
2. Click Manage users.
3. Search for a user account.
4. In the search results, click the display name for the user account.
5. In the Device activation list, click Specify an activation password.
6. In the Activation password and Confirm password fields, type an activation password. The password must not
contain special characters. Some BlackBerry devices do not support special characters and do not unlock when
a user types a password that contains special characters.
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Assigning BlackBerry devices to user accounts