Blackberry PRD-07630-054 - Enterprise Server Small/Medium Business Edition Manual
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Blackberry PRD-07630-054 - Enterprise Server Small/Medium Business Edition Manual

Blackberry PRD-07630-054 - Enterprise Server Small/Medium Business Edition Manual

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BlackBerry Enterprise Server

Resource Kit
BlackBerry Enterprise Transporter
Version: 5.0
Service Pack: 4

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Summary of Contents for Blackberry PRD-07630-054 - Enterprise Server Small/Medium Business Edition

  • Page 1: Blackberry Enterprise Server

    BlackBerry Enterprise Server Resource Kit BlackBerry Enterprise Transporter Version: 5.0 Service Pack: 4...
  • Page 2 Published: 2012-10-15 SWD-20121015112452250...

  • Page 3: Table Of Contents

    Configuring the BlackBerry Enterprise Transporter ................ 23 Configure how long the BlackBerry Enterprise Transporter waits for the Microsoft SQL Server to process commands ..23 Encrypt the information about database connections in the BlackBerry Enterprise Transporter configuration file ....24 Configure the BlackBerry Enterprise Transporter to skip certificate validation ..............
  • Page 4 Bulk mode: Selecting user accounts to migrate ......................... 51 Enable bulk mode to select all user accounts that are associated with a source BlackBerry Enterprise Server ....51 Configure the default settings to apply to specific user accounts ..................52 Moving user accounts ........................
  • Page 5 Port information for the BlackBerry Enterprise Server Resource Kit tools ........75 Port information for tools that connect to the BlackBerry Configuration Database .............. 75 Port information for tools that connect to the BlackBerry Administration Service, BlackBerry Administration API, and BlackBerry Web Services ..............................76 Port information for the BlackBerry System Log Monitoring and Reporting Tool ..............

  • Page 6: Blackberry Enterprise Transporter

    Supported environments, Unsupported features and environments, BlackBerry Enterprise Transporter modes You can run the BlackBerry Enterprise Transporter in live mode or in bulk mode to move user accounts from a source MDM domain to a different destination MDM domain. Live mode Running the BlackBerry Enterprise Transporter in live mode refers to migrating one or more user accounts from a source BlackBerry Enterprise Server to a destination BlackBerry Enterprise Server in a different MDM domain.

  • Page 7: Options For Migrating User Accounts

    Bulk mode Running the BlackBerry Enterprise Transporter in bulk mode refers to migrating all of the user accounts from a source BlackBerry Enterprise Server to a destination BlackBerry Enterprise Server. The source and destination instances must not be running, except for the BlackBerry Administration Service and the IBM Lotus Domino services (where applicable) on the destination BlackBerry Enterprise Server.

  • Page 8: Data That The Migration Process Does Not Move

    Move all user accounts on a If you want to move all of the user accounts on a BlackBerry Enterprise Server to BlackBerry Enterprise Server a new MDM domain, you can use the tool in bulk mode.
  • Page 9 BlackBerry Enterprise Server that you want to apply to the user accounts after the migration process completes. Alternatively, before a migration, you can assign an IT policy to a group in the destination BlackBerry Enterprise Server and then assign the user accounts to the group.

  • Page 10: Validation That The Blackberry Enterprise Transporter Performs

    • If skipDominoBBSDReplication and skipDominoBBSDValidation are not present or are set to False, verifies that the selected IBM Lotus Notes user.id can open the BlackBerry profiles databases in both the source MDM domain and the destination MDM domain. The default location of the EnterpriseTransporter.exe.config file is <drive>:\Program Files (x86)\Research In Motion \BlackBerry Enterprise Server Resource Kit\BlackBerry Enterprise Transporter.

  • Page 11: What's New In Blackberry Enterprise Transporter 5.0.4

    BlackBerry state database already exists on the destination BlackBerry Enterprise Server. • Verifies that the user’s source BlackBerry state database can be opened on the source BlackBerry Enterprise Server. • Verifies whether the user’s BlackBerry state database has been marked for deletion in the BlackBerry profiles database on the destination BlackBerry Enterprise Server.

  • Page 12: System Requirements

    Note: You can use the BlackBerry Enterprise Transporter to move user accounts to a destination BlackBerry Enterprise Server in a different MDM domain, but the tool does not migrate server settings to the destination BlackBerry Enterprise Server. Prior to using the tool, evaluate the available migration options. For more information about the available migration options, visit www.blackberry.com/go/serverdocs...

  • Page 13: Installation Considerations

    BlackBerry Enterprise Server Before you use the BlackBerry Enterprise Transporter for the first time, log in to the destination BlackBerry Administration Service and verify that you can create a user account, assign a device to the user account, and activate the device.

  • Page 14: Supported Environments

    Enterprise Server and the destination BlackBerry Enterprise Server. For more information, see the premigration considerations. BlackBerry Enterprise Server The BlackBerry Enterprise Transporter does not support the use of bulk mode when Express moving user accounts from a source BlackBerry Enterprise Server Express, or to a destination BlackBerry Enterprise Server Express.
  • Page 15 The following table displays the migration paths that the BlackBerry Enterprise Transporter supports. Note: Based on the version and the type of the source BlackBerry Enterprise Server and the destination BlackBerry Enterprise Server, there might be important conditions that you must be aware of. Read the premigration considerations section before you try to migrate user accounts.
  • Page 16 The following table displays the migration paths that the BlackBerry Enterprise Transporter supports. Note: Based on the version and the type of the source BlackBerry Enterprise Server and the destination BlackBerry Enterprise Server, there might be important conditions that you must be aware of. Read the premigration considerations...
  • Page 17 The following table displays the migration paths that the BlackBerry Enterprise Transporter supports. The BlackBerry Enterprise Transporter does not support bulk mode when moving user accounts from a BlackBerry Enterprise Server Express to a destination BlackBerry Enterprise Server. The BlackBerry Enterprise Transporter does not support bulk mode when moving user accounts to a BlackBerry Enterprise Server Express.
  • Page 18 The migration path is supported for troubleshooting purposes only. Best Effort The migration path has not been tested and is not officially supported. Not Supported The migration path is not supported due to compatibility issues. Destination server BlackBerry BlackBerry BlackBerry BlackBerry BlackBerry BlackBerry...

  • Page 19: Unsupported Features And Environments

    BlackBerry Device Software compatibility, Moving user accounts from a BlackBerry Enterprise Server Express to a BlackBerry Enterprise Server, Moving user accounts from a BlackBerry Enterprise Server or BlackBerry Professional Software to a BlackBerry Enterprise Server Express, Unsupported features and environments...

  • Page 20: Required Permissions In An Ibm Lotus Domino Environment

    Required permissions in an IBM Lotus Domino environment To run the BlackBerry Enterprise Transporter in an IBM Lotus Domino environment, you require the same permissions in the source MDM domain and the destination MDM domain that you require as an administrator of the BlackBerry Enterprise Server for IBM Lotus Domino.

  • Page 21: Replicating Ibm Lotus Domino Databases

    BlackBerry state database in the destination MDM domain, all information for the user account is lost, and you must remove the user account from the BlackBerry Enterprise Server, delete all data on the device that is associated with the user account, add the user account again to the BlackBerry Enterprise Server, and reactivate the...

  • Page 22: Installing Or Upgrading The Blackberry Enterprise Transporter

    Transporter Before you begin: • Verify that the computer you want to use has access to the database servers that host the source BlackBerry Configuration Database and the destination BlackBerry Configuration Database. • On the computer where you plan to install the BlackBerry Enterprise Transporter, create a folder to store the installation files.

  • Page 23: Configuring The Blackberry Enterprise Transporter

    Transporter stops waiting for a response and considers the command to be failed. You can configure how long you want the BlackBerry Enterprise Transporter to wait for the Microsoft SQL Server to process a command and return a response. You can change the timeout period to any value between 30 and 300 seconds.

  • Page 24: Encrypt The Information About Database Connections In The Blackberry Enterprise Transporter Configuration File

    Enterprise Transporter configuration file (EnterpriseTransporter.exe.config). If you select Microsoft SQL Server Authentication for a BlackBerry Configuration Database, the password information is stored in the configuration file in plain text (the password is not stored if you choose Windows authentication). You can modify the configuration file to encrypt the information that it contains about database connections.

  • Page 25: Configure The Blackberry Enterprise Transporter To Skip Certificate Validation

    In the <appSettings> section, type the following: <add key="certValidationExcludedHosts" value=" where <server> is the FQDN or IP address of the computer that hosts the BlackBerry Administration Service. If you want to specify multiple computers, separate each FQDN or IP address using a comma ( , ) or semi-colon ( ; ).

  • Page 26: Preparing The Source Mdm Domain For The Migration Process

    MDM domain. Administration Guide If you want the BlackBerry Enterprise Transporter to import a list of the user — accounts to migrate, collect the list of user email addresses in a flat, CR- delimited text file.
  • Page 27 Installation and Administration Guide Preparing the source MDM domain for the migration process Task Resource If you set up replication for the BlackBerry Configuration Database, stop the — replication process. Notify users that applications on the BlackBerry device that use a data —...

  • Page 28: Preparing The Destination Mdm Domain For The Migration Process

    If you plan to move user mailboxes to the destination MDM domain, as a best — practice, consider moving the user mailboxes before you migrate user accounts. Install a new BlackBerry Configuration Database, and install the new BlackBerry BlackBerry Enterprise Server Enterprise Server instances.
  • Page 29 You can perform this task if you do not want the BlackBerry Enterprise Transporter to replicate the databases during the migration process. If you plan to use the BlackBerry Enterprise Transporter in bulk mode, in a — Microsoft Exchange or Novell GroupWise environment, configure the destination BlackBerry Enterprise Server instances to use the same instance names (ServerConfig.ServiceName) and SRP IDs as the source instances.

  • Page 30: Premigration Considerations

    Premigration considerations BlackBerry Enterprise Server compatibility Moving user accounts to a destination BlackBerry Enterprise Server 5.0 or later If the version of the source BlackBerry Enterprise Server for Microsoft Exchange is earlier than version 5.0, consider the following information: Consideration Description...

  • Page 31: Moving User Accounts To A Destination Blackberry Enterprise Server 4.1 To 4.1.3

    BlackBerry Enterprise Transporter supports. destination BlackBerry Enterprise Server. Moving user accounts to a destination BlackBerry Enterprise Server 4.1 to 4.1.3 If you move user accounts to a destination BlackBerry Enterprise Server that is version 4.1 to 4.1 SP3, consider the following information:...
  • Page 32 BlackBerry Enterprise Transporter supports. destination BlackBerry Enterprise Server. If the version of the source BlackBerry Enterprise Server for Microsoft Exchange is earlier than 5.0, consider the following information: Consideration Description The BlackBerry Enterprise Transporter...

  • Page 33: Moving User Accounts To A Destination Blackberry Enterprise Server 4.0.7

    Lotus Domino, duplicate contact list entries might appear on devices. Permanently delete the data on the devices and activate the devices again. If the version of the source BlackBerry Enterprise Server for Microsoft Exchange is earlier than 5.0, consider the following information:...

  • Page 34: Moving User Accounts To A Destination Blackberry Enterprise Server 4.0 To 4.0.6

    BlackBerry Enterprise Server. Moving user accounts to a destination BlackBerry Enterprise Server 4.0 to 4.0.6 If you move user accounts to a destination BlackBerry Enterprise Server that is 4.0 to 4.0.6, consider the following information: Consideration Description The BlackBerry Enterprise Transporter...

  • Page 35: Blackberry Device Software Compatibility

    Exchange to version 4.1 SP6 MR5 or later. BlackBerry Device Software compatibility Moving user accounts to a destination BlackBerry Enterprise Server 5.0 or later If you move user accounts to a destination BlackBerry Enterprise Server that is 5.0 or later, consider the following information: Consideration Description...

  • Page 36: Moving User Accounts To A Destination Blackberry Enterprise Server 4.1.4 To 4.1.7

    Moving user accounts to a destination BlackBerry Enterprise Server 4.1.4 to 4.1.7 If you move user accounts to a destination BlackBerry Enterprise Server that is 4.1.4 to 4.1.7, consider the following information: Consideration...
  • Page 37 You are not required to permanently delete the data on the devices before you activate the user accounts again. If your organization's environment uses the BlackBerry Enterprise Server for Novell GroupWise, consider the following information:...

  • Page 38: Moving User Accounts To A Destination Blackberry Enterprise Server 4.1 To 4.1.3

    Installation and Administration Guide Premigration considerations Moving user accounts to a destination BlackBerry Enterprise Server 4.1 to 4.1.3 If you move user accounts to a destination BlackBerry Enterprise Server that is 4.1 to 4.1.3, consider the following information: Consideration Description...

  • Page 39: Moving User Accounts To A Destination Blackberry Enterprise Server 4.0.7

    BlackBerry Enterprise Server, add it to the BlackBerry Enterprise Server again, and activate the BlackBerry device. If devices use BlackBerry Device Software 4.5.0 or later or 5.0 or later, and your organization's environment uses the BlackBerry Enterprise Server for IBM Lotus Domino, consider the following information:...

  • Page 40: Moving User Accounts To A Destination Blackberry Enterprise Server 4.0 To 4.0.6

    BlackBerry Enterprise Transporter supports. destination BlackBerry Enterprise Server. Moving user accounts to a destination BlackBerry Enterprise Server 4.0 to 4.0.6 If you move user accounts to a destination BlackBerry Enterprise Server that is 4.0 to 4.0.6, consider the following information:...
  • Page 41 BlackBerry Enterprise Server, add it to the BlackBerry Enterprise Server again, and activate the BlackBerry device. If devices use BlackBerry Device Software 4.5.0 or later or 5.0 or later, and your organization's environment uses the BlackBerry Enterprise Server for IBM Lotus Domino, consider the following information:...

  • Page 42: Moving User Accounts From A Blackberry Enterprise Server Express To A Blackberry Enterprise Server

    BlackBerry Configuration Database. You can also run the BlackBerry Enterprise Transporter with the Ignore Warnings check box selected, and activate the user accounts again on the destination BlackBerry Enterprise Server if the IT policy is not applied to the devices. You are not required to permanently delete the data on the devices before you activate the user accounts again.

  • Page 43: Moving User Accounts From A Blackberry Enterprise Server Or Blackberry Professional Software To A Blackberry Enterprise Server Express

    Enterprise Server Express uses port 3443 by default. Transporter can move user accounts, If you want to move user accounts to a destination BlackBerry Enterprise Server but you cannot assign IT policies or Express and assign IT policies, software configurations, and groups to the user...

  • Page 44: Preparing To Move User Accounts

    The manifest file contains information about the MDM domain instances, default settings, and user accounts that the BlackBerry Enterprise Transporter requires to run the migration process. The information that you configure in the tool is saved to the manifest file and used to complete the migration process.

  • Page 45: Configure The Default Settings To Apply To The User Accounts That You Migrate

    In the Edit/New section, in the Label field, type a label for the source BlackBerry Configuration Database. In the SQL Server field, type the FQDN or IP address of the Microsoft SQL Server that hosts the source BlackBerry Configuration Database.
  • Page 46 Enterprise Server Administration Guide. Note: If you move user accounts to a destination BlackBerry Enterprise Server 5.0 or later, there might be a delay before the destination BlackBerry Enterprise Server applies the selected IT policy or group-assigned IT policies to devices. During this delay, the Default IT policy is applied to the devices.

  • Page 47: Configure The Blackberry Enterprise Transporter To Send Notification Email Messages To User Accounts

    When you try to move user accounts, the BlackBerry Enterprise Transporter tries to open a connection to the Microsoft SQL Server that is used by the source BlackBerry Enterprise Server and the Microsoft SQL Server that is used by the destination BlackBerry Enterprise Server.
  • Page 48 Preparing to move user accounts You can configure how long you want the tool to try to open a connection to a Microsoft SQL Server. Before you begin: Create the manifest file and configure the source and destination instances of the BlackBerry Configuration Database.

  • Page 49: Selecting The User Accounts To Move To The Destination Mdm Domain

    Import a CR-delimited, flat text file that contains the email addresses of the user accounts. • If you want to run the tool in bulk mode, select a source BlackBerry Enterprise Server; the tool will migrate all of the users associated with that BlackBerry Enterprise Server.

  • Page 50: Import A File With Email Addresses

    Click Done. Add the information for a single user account You can add the information for a single user account without searching the source BlackBerry Configuration Database for the information. Before you begin: Configure the source and destination instances of the BlackBerry Configuration Database.

  • Page 51: Bulk Mode: Selecting User Accounts To Migrate

    Enable bulk mode to select all user accounts that are associated with a source BlackBerry Enterprise Server To move all user accounts that are associated with a source BlackBerry Enterprise Server, you can enable bulk mode. For more information about bulk mode, see BlackBerry Enterprise Transporter modes.

  • Page 52: Configure The Default Settings To Apply To Specific User Accounts

    After you select the user accounts that you want to move to the destination MDM domain, you can apply different settings for the destination BlackBerry Enterprise Server, group, IT policy, and software configuration to the user accounts that you want to move.
  • Page 53 Enterprise Server Administration Guide. Note: If you move user accounts to a destination BlackBerry Enterprise Server 5.0 or later, there might be a delay before the destination BlackBerry Enterprise Server applies the selected IT policies or group-assigned IT policies to devices.

  • Page 54: Moving User Accounts

    Before you use the BlackBerry Enterprise Transporter for the first time, log in to the BlackBerry Administration Service of the destination MDM domain and verify that you can create a user account, assign a BlackBerry device to the user account, and activate the device.
  • Page 55 Enterprise Server, group, IT policy, and software configuration. Note: If you move user accounts to a destination BlackBerry Enterprise Server 5.0 or later, there might be a delay before the destination BlackBerry Enterprise Server applies the selected IT policies or group-assigned IT policies to devices.

  • Page 56: View The Latest Blackberry Enterprise Transporter Log File

    View the latest BlackBerry Enterprise Transporter log file You can view the latest BlackBerry Enterprise Transporter log file to verify that user accounts were migrated or to troubleshoot migration issues. In the BlackBerry Enterprise Transporter, on the Help menu, click View Log.

  • Page 57: Running The Blackberry Enterprise Transporter From The Command Prompt

    You can preview or run a user migration using the command prompt. It is a best practice to configure the manifest file that is required for migration using the BlackBerry Enterprise Transporter UI. You can then reference the manifest file when you type the commands to run the BlackBerry Enterprise Transporter from the command prompt.
  • Page 58 If you use this parameter, you must also specify a value for the /basusername parameter. /dominoid <drive>:<file_path> This parameter specifies the path to the user.id file. This parameter is required in a BlackBerry Enterprise Server for IBM Lotus Domino environment only. /dominopassword <password> This parameter specifies the password that the BlackBerry Enterprise Transporter uses for the user.id file.

  • Page 59: Move User Accounts To A Different Mdm Domain Using The Command Prompt

    Before you begin: Create and configure a manifest file. You can create and configure a manifest file using the sample manifest file that is included in the BlackBerry Enterprise Transporter installation files, or by using the BlackBerry Enterprise Transporter user interface. It is a best practice to create and configure the manifest file using the user interface.
  • Page 60 Note: If you move user accounts to a destination BlackBerry Enterprise Server 5.0 or later, there might be a delay before the destination BlackBerry Enterprise Server applies the selected IT policies or group-assigned IT policies to devices.

  • Page 61: Return User Accounts To The Source Mdm Domain

    In the Label drop-down list, click the label for the former source BlackBerry Configuration Database. Click OK. In the Step 3: Manifest Configuration section, in the Summary section, click Details. Change the list of user accounts to the user accounts that you want to return to the source BlackBerry Configuration Database. Click Done.

  • Page 62: Troubleshooting

    The BlackBerry Enterprise Transporter cannot connect to the BlackBerry Administration Service Possible cause If you configured Windows Internet Explorer to use a proxy server by default, the BlackBerry Enterprise Transporter might not be able to connect to the BlackBerry Administration Service. Possible solution To configure the BlackBerry Enterprise Transporter to override the proxy server that you configured, in the EnterpriseTransporter.exe.config file, add the following text inside the <configuration>...

  • Page 63: Xml Manifest Failed To Load

    Description This message appears when you try to move user accounts to a destination BlackBerry Enterprise Server 5.0 and the BlackBerry Enterprise Transporter cannot detect the BlackBerry Enterprise Server User Administration Tool. The BlackBerry Enterprise Transporter uses the BlackBerry Enterprise Server User Administration Tool to assign default settings for groups, IT policies, and software configurations to the user accounts that you want to move to the destination BlackBerry Enterprise Server.

  • Page 64: One Or More User Accounts Do Not Have A Destination Server Set

    One or more user accounts do not have a Destination Server set Description This message appears if you did not select a destination BlackBerry Enterprise Server for one or more user accounts in the User Manifest Configuration window. Possible solution...
  • Page 65 • If you are running the BlackBerry Enterprise Transporter in live mode (you did not select the Bulk Server Mode check box), check the manifest file to verify that one or more user accounts are defined in the Users section. By default, the manifest file is located at <drive>:\Users\<user_name>\AppData\Roaming\Research In Motion\BlackBerry Enterprise...

  • Page 66: User Validation Error Messages

    No users have been activated on destination server - user may lose some device functionality Description This message appears when you try to move user accounts to a destination BlackBerry Enterprise Server that has never had user accounts added to it, and has never had BlackBerry devices activated. Possible solution Perform one of the following actions: •...
  • Page 67 This message appears when the BlackBerry Enterprise Transporter cannot preserve the user ID that the BlackBerry Enterprise Server sends to the BlackBerry device because the user ID is already in use in the destination MDM domain. The user ID must be preserved so that the device can work correctly.
  • Page 68 UserConfig table in the source BlackBerry Configuration Database. Possible solution To determine the cause of the issue, check the BlackBerry Enterprise Transporter log file for Microsoft SQL Server errors. If possible, correct the problem and try to move the user account again.

  • Page 69: User Validation Warning Messages

    ID for the user account on the destination server is greater than 0. User account status: Skipped On the Report tab, this status message appears for user accounts that were previously moved to the destination BlackBerry Enterprise Server.

  • Page 70: Troubleshooting Migration Errors

    User status on the source BlackBerry Enterprise Server instance is not "Running" Description The status of the user account on the source BlackBerry Enterprise Server indicates that the user account is not currently active. Possible solution Try performing one of the following actions: •...

  • Page 71: User Migration Completed With Warning Messages

    Service command to the BlackBerry device. Possible solution Check the log file for the BlackBerry Policy Service to determine the cause of the error. By default, the log files for the BlackBerry Policy Service are located at <drive>:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server \Logs on the computer that hosts the BlackBerry Policy Service.

  • Page 72: User Migration Pending Error Messages

    Manually resend the IT policy from the destination BlackBerry Enterprise Server. • If you still cannot apply the IT policy, reactivate the device on the destination BlackBerry Enterprise Server. You do not need to delete the data from the device.

  • Page 73: It Policy Error Messages

    This message appears when the BlackBerry Enterprise Transporter detects a condition where the destination BlackBerry Enterprise Server might not be able to apply a new IT policy to the BlackBerry device that is associated with a user account. This can happen if the BlackBerry Device Software is earlier than version 4.0.2 and the destination BlackBerry Configuration Database does not contain the optional ITPolicyKeyMapping table.

  • Page 74: User Account Status: Skipped

    Installation and Administration Guide Troubleshooting User account status: Skipped On the Report tab, this status message appears for user accounts that were previously moved to the destination BlackBerry Enterprise Server. User account status: MigrationSkippedDueToValidationFailure Description On the Report tab, this status message appears for user accounts that were not moved to the destination BlackBerry Enterprise Server because the BlackBerry Enterprise Transporter could not validate the user accounts.

  • Page 75: Port Information For The Blackberry Enterprise Server Resource Kit Tools

    Installation and Administration Guide Port information for the BlackBerry Enterprise Server Resource Kit tools Port information for the BlackBerry Enterprise Server Resource Kit tools Port information for tools that connect to the BlackBerry Configuration Database Tool Connection type Default port number...

  • Page 76: Port Information For Tools That Connect To The Blackberry Administration Service, Blackberry Administration Api, And Blackberry Web Services

    Installation and Administration Guide Port information for the BlackBerry Enterprise Server Resource Kit tools Port information for tools that connect to the BlackBerry Administration Service, BlackBerry Administration API, and BlackBerry Web Services Tool Connection type Default port number BlackBerry Enterprise Server User Administration Tool •...

  • Page 77: Port Information For The Blackberry System Log Monitoring And Reporting Tool

    Installation and Administration Guide Port information for the BlackBerry Enterprise Server Resource Kit tools Port information for the BlackBerry System Log Monitoring and Reporting Tool Action Connection type Default port number Listens for packets Sends messages over SMTP Port information for the BlackBerry...

  • Page 78: Glossary

    Installation and Administration Guide Glossary Glossary Advanced Encryption Standard application programming interface A BlackBerry Client Access License (BlackBerry CAL) limits how many users you can add to a BlackBerry Enterprise Server. carriage return Data Encryption Standard FQDN fully qualified domain name...

  • Page 79: Legal Notice

    © ® ® ® 2012 Research In Motion Limited. All rights reserved. BlackBerry , RIM , Research In Motion , and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.
  • Page 80 RIM. Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software, and/or BlackBerry Device Software.
  • Page 81 Installation and Administration Guide Legal notice WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. Certain features outlined in this documentation might require additional development or Third Party Products and Services for access to corporate applications. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8...

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