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Installation and Administration Guide
Moving user accounts from a BlackBerry
Enterprise Server or BlackBerry
Professional Software to a BlackBerry
Enterprise Server Express
Consideration
The BlackBerry Enterprise Transporter
does not support bulk mode when
moving user accounts from a
BlackBerry Enterprise Server or
BlackBerry Professional Software to a
BlackBerry Enterprise Server Express.
By default, the BlackBerry Enterprise
Transporter cannot connect to the
BlackBerry Administration Service of a
BlackBerry Enterprise Server Express.
As a result, the BlackBerry Enterprise
Transporter can move user accounts,
but you cannot assign IT policies or
software configurations to the user
accounts when they are moved, and
you cannot assign the user accounts to
groups when they are moved.
Description
The BlackBerry Enterprise Transporter does not support the use of bulk mode
when moving user accounts from a source BlackBerry Enterprise Server or
BlackBerry Professional Software to a destination BlackBerry Enterprise Server
Express.
The BlackBerry Enterprise Transporter tries to connect to the BlackBerry
Administration Service of the destination server using port 443, the default port
connection for the BlackBerry Administration Service of the BlackBerry
Enterprise Server. The BlackBerry Administration Service of the BlackBerry
Enterprise Server Express uses port 3443 by default.
If you want to move user accounts to a destination BlackBerry Enterprise Server
Express and assign IT policies, software configurations, and groups to the user
accounts, you must add the following text to the appSettings section of the
EnterpriseTransporter.exe.config file: <add key="basUrl"
BlackBerry_Administration_Server_URL >:
value="<
BlackBerry_Administration_Service_port >"/>
<
Do not specify http or https for the BlackBerry Administration Service web
address (for example, <add key="basUrl" value="bas.test.org.net:3443"/>).
Premigration considerations
43
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Troubleshooting
