Turn Off Support For Rich Text Formatting And Inline Images In Email Messages Using An It Policy Rule; Configuring Ibm Lotus Notes Links On Devices - Blackberry PRD-10459-003 - Enterprise Server For IBM Lotus Domino Administration Manual

Administration Guide
• In the Windows® Services, restart the BlackBerry Dispatcher.
7. Repeat step 2 through step 6 for each BlackBerry Enterprise Server instance that you want to turn off rich text
formatting or inline images for.
Turn off support for rich text formatting and inline images in email
messages using an IT policy rule
You can change an IT policy rule to prevent the BlackBerry® Enterprise Server from sending email messages that
contain HTML and rich content or inline images to users. If you turn off support for rich text formatting, the BlackBerry
Enterprise Server sends all email messages in plain text format.
If you turn off rich content formatting and inline images, you reduce resource consumption on the computers that
host the messaging server, BlackBerry Attachment Service, and BlackBerry MDS Connection Service.
1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy.
2. Click Manage IT policies.
3. Click the name of the IT policy that you want to change.
4. Click Edit IT policy.
5. On the Email Messaging tab, perform one or both of the following actions:
• To turn off rich content formatting, in the Disable Rich Content Email drop-down list, click Yes.
• To turn off inline images, in the Inline Content Requests drop-down list, click Disabled.
6. Click Save all.
7. Resend the updated IT policy to the BlackBerry devices.
Related topics
Restarting BlackBerry Enterprise Server components, 327

Configuring IBM Lotus Notes links on devices

In IBM® Lotus Notes®, BlackBerry® device users can include Lotus Notes links to connect to documents, specific
sections of a document, views, folders, or applications in Lotus Notes. The BlackBerry® Enterprise Server supports
Lotus Notes links in email messages that users create and receive on their BlackBerry devices. The BlackBerry
Enterprise Server retrieves the properties of document links, anchor links, view links, or database links (also known
as application links) from the IBM® Lotus® Domino® server and converts them into HTTP format. In plain-text email
messages, the links appear as web addresses. In HTML email messages, the links appear as icons.
Users can click the HTTP links to view documents, folders, views, or database information in the BlackBerry®
Browser. If the information that you want the user to access by clicking the link is stored on a Lotus Domino server
that requires authentication, the device might prompt users to type their login information after they click the link.
Lotus Notes links contain the name of the Lotus Domino server that the information that you link to is stored on. The
Lotus Domino server name is a Lotus Notes name that the BlackBerry Messaging Agent might not be able to use to
access the information that you link to using HTTP. The BlackBerry Enterprise Server uses a map that is located in
the memory of the BlackBerry Messaging Agent to store information about Lotus Domino servers and the host names
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Configuring IBM Lotus Notes links on devices