Blackberry PRD-10459-003 - Enterprise Server For IBM Lotus Domino Administration Manual page 350

Administration Guide
Task
Change how the BlackBerry
Controller restarts the BlackBerry
Messaging Agent.
Change the maximum number of
times that the BlackBerry
Messaging Agent restarts daily.
Change the maximum number of
times that the BlackBerry
Controller requests IBM® Lotus®
Domino® to restart the BlackBerry
Messaging Agent daily.
Change the number of minutes
that the BlackBerry Controller
waits for NSD to finish if it is
running when the BlackBerry
Controller tries to restart IBM
Lotus Domino and the BlackBerry
Messaging Agent.
Change the maximum number of
missed health checks that can
occur before the BlackBerry
Messaging Agent restarts.
348
How the BlackBerry Controller monitors the BlackBerry Enterprise Server components
Steps
a. Create a DWORD value that is named RestartAgentsOnCrash.
b. Double-click the new DWORD value.
c. In the Value data field, perform one of the following actions:
• To prevent the BlackBerry Controller from restarting the
BlackBerry Messaging Agent if the BlackBerry Messaging
Agent stops responding, type 0.
• To permit the BlackBerry Controller to restart the
BlackBerry Messaging Agent if the BlackBerry Messaging
Agent stops responding, type 1.
a. Create a DWORD value that is named MaxAgentRestartPerDay.
b. Double-click the new DWORD value.
c. In the Value data field, type a value.
The default maximum number of restarts that can occur daily is ten.
a. Double-click MaxAgentLaunchesPerDay.
b. In the Value data field, type a value.
The default maximum number of requests that can occur daily is
100.
a. Double-click WaitForNSDToComplete.
b. In the Value data field, type a value.
The default number of minutes is 30.
a. Create a DWORD value that is named WaitToRestartAgentOnHung.
b. Double-click the new DWORD value.
c. In the Value data field, type a value that is greater than four, which
provides the BlackBerry Controller with sufficient time to monitor
thread health checks before the BlackBerry Controller restarts the
BlackBerry Messaging Agent.
The default value is 6.
Health checks occur every ten minutes. If a health check does not receive
a response from the thread that that the BlackBerry Controller monitors,
the BlackBerry Enterprise Server tracks the missed health check in the
BlackBerry Messaging Agent log file as the wait count.