Blackberry PRD-10459-003 - Enterprise Server For IBM Lotus Domino Administration Manual page 351

Administration Guide
Task
Prevent the BlackBerry Controller
from restarting the BlackBerry
Messaging Agent when a
nonresponsive thread occurs.
Prevent the BlackBerry Controller
from restarting the BlackBerry
Messaging Agent for a specific time
range if the BlackBerry Controller
detects a nonresponsive thread.
Change the maximum number of
user.dmp files that each
BlackBerry Enterprise Server
creates daily before the BlackBerry
Controller restarts the BlackBerry
Messaging Agent.
5. Click OK.
How the BlackBerry Controller monitors the BlackBerry Enterprise Server components
Steps
Example:
[20148] (05/12 12:21:00):{0xC28} Thread: *** No Response *** Thread
Id=0xB00, Handle=0x558, WaitCount=2
a. Create a DWORD value that is named WaitToRestartAgentOnHung.
b. Double-click the new DWORD value.
c. In the Value data field, type 0.
The default value is 6.
a. Create a DWORD value that is named
RestartAgentOnHungBlackoutFrom.
b. Double-click the new DWORD value.
c. In the Base section, select the Decimal option.
d. In the Value data field, type the lowest value of the time range.
The values range from 0 to 23, where 0 is 12:00 AM and 23 is 11:00
PM.
e. Create a DWORD value that is named
RestartAgentOnHungBlackoutTo.
f. Double-click the new DWORD value.
g. In the Base section, select the Decimal option.
h. In the Value data field, type the highest value of the time range.
For example, if you configure the RestartAgentOnHungBlackoutFrom
value to eight and the RestartAgentOnHungBlackoutTo value to 17, the
BlackBerry Controller does not restart the BlackBerry Messaging Agent
between 8:00 AM and 5:00 PM if it detects a nonresponsive thread.
To turn off the time range, in the RestartAgentOnHungBlackoutFrom
and RestartAgentOnHungBlackoutTo value fields, type 0.
a. Create a DWORD value that is named MaxUserDumpPerDay.
b. Double-click the new DWORD value.
c. In the Value data field, type a value.
The default value is 3.
To turn off the daily creation of user.dmp files, change the
MaxUserDumpPerDay value field to 0.
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