Blackberry PRD-10459-003 - Enterprise Server For IBM Lotus Domino Administration Manual page 49

Administration Guide
Scenario
No. You ranked IT policy A higher
than IT policy B in the BlackBerry
Administration Service.
Change the method that the BlackBerry Enterprise Server uses to resolve conflicting
IT policies
You can change the method that the BlackBerry® Enterprise Server uses to determine what IT policy to apply to a
user account when a user account belongs to multiple groups that have different IT policies. If you change the method
used to resolve conflicting IT policies, the next IT policy reconciliation process that occurs might have a significant
impact on the performance of your organization's BlackBerry Enterprise Server environment. It is a best practice to
configure this feature during low usage periods.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution
topology > BlackBerry Domain > Component view.
2. Click BlackBerry Administration Service.
3. At the bottom of the page, click Switch method to resolve multiple IT policies.
4. Click Yes - Switch the method.
Related topics
Option 1: Applying one IT policy to each user account, 44
Option 2: Applying multiple IT policies to each user account, 45
Rank IT policies
You must rank the IT policies that you create so that the BlackBerry® Enterprise Server can resolve IT policy conflicts
when a user account is a member of multiple groups that have different IT policies.
1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy.
2. Click Manage IT policies.
3. Click Set priority of IT policies.
4. To move the IT policies higher or lower in the list, click the up arrow icon or down arrow icon.
5. Click Save.
Preview how the BlackBerry Enterprise Server resolves IT policy conflicts
You can preview how the BlackBerry® Enterprise Server resolves conflicting settings for IT policy rules for multiple
IT policies that you select. You can use this feature to determine which IT policies have conflicting IT policy rules and
how the BlackBerry Enterprise Server resolves the conflicting rules. The preview displays the conflicting IT policy
rules and the resolved settings for each rule. If an IT policy rule is not conflicting in the multiple IT policies that you
selected, the preview does not display the policy rule in the results.
1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy.
Rule
For example, in this scenario, the Allow Browser IT policy rule setting from
IT policy B, No, is applied to the user account even though IT policy A is
ranked higher than IT policy B, because the Allow Browser IT policy rule is
blank in IT policy A. If the Allow Browser IT policy rule was configured to Yes
in IT policy A, the Yes value would be applied to the user account.
Assigning IT policies and resolving IT policy conflicts
47