Assigning Blackberry Devices To Users; Preparing To Distribute A Blackberry Device; Change How The Blackberry Enterprise Server Downloads A User's Existing Email Messages Onto The Blackberry Device; Prevent The Blackberry Enterprise Server From Synchronizing Existing Email Messages Onto A Blackberry Device - Blackberry PRD-10459-003 - Enterprise Server For IBM Lotus Domino Administration Manual

Administration Guide

Assigning BlackBerry devices to users

Preparing to distribute a BlackBerry device

Before you distribute a BlackBerry® device to a user, you can configure the BlackBerry® Enterprise Server to
synchronize email messages that the user previously sent and received on a supported BlackBerry device. You can
synchronize messages for a new user or for a user whose PIN changed when they received a replacement BlackBerry
device.
When the BlackBerry Enterprise Server synchronizes messages onto a BlackBerry device, it applies the message filter
rules and redirection settings that are specific to the user account.
Change how the BlackBerry Enterprise Server downloads a user's existing
email messages onto the BlackBerry device
By default, the BlackBerry® Enterprise Server synchronizes the headers of 200 email messages from the previous 5
days to a BlackBerry device when you activate it. If you change the BlackBerry Enterprise Server settings so that it
synchronizes the headers and body of messages to a BlackBerry device when you activate it, the BlackBerry Enterprise
Server can synchronize up to 3000 messages from the previous 30 days.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Email.
2. Click the instance that you want to change.
3. Click Edit instance.
4. On the Messaging tab, in the Message prepopulation settings section, perform the following actions:
• To specify the number of previous days that you want to synchronize messages from, in the Prepopulation
By message age field, type a number.
• To specify the maximum number of messages that you want to synchronize, in the Prepopulation By message
count field, type a number.
5. Click Save all.
Prevent the BlackBerry Enterprise Server from synchronizing existing email
messages onto a BlackBerry device
1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Email.
2. Click the instance that you want to change.
3. Click Edit instance.
4. On the Messaging tab, in the Message prepopulation settings section, perform the following actions:
• In the Prepopulation by message age field, type 0.
• In the Prepopulation by message count field, type 0.
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Assigning BlackBerry devices to users
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