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Administration Guide
Configure BlackBerry Policy Service throttling for IT policies and service books
1.
Copy the BlackBerry® Enterprise Server installation files to a computer that hosts the primary BlackBerry
Enterprise Server instance.
2.
Extract the contents to a folder on the computer.
3.
At the command prompt, navigate to <extracted_folder>\tools.
4.
Perform one of the following actions:
• To configure the maximum number of processes that a BlackBerry Policy Service can run for IT policies and
services books at one time before the BlackBerry Policy Service schedules additional processes, type traittool
-global -trait PolicyThrottlingInProcessJobs -set <value>, where <value> is 0 or greater. The default value is
30.
• To configure the maximum number of IT policies and service books that a BlackBerry Policy Service can send
to BlackBerry devices each minute, type traittool -global -trait PolicyThrottlingMaxBESJobs -set <value>,
where <value> is 1 or greater. The default value is 100.
• To configure the maximum number of IT policies and service books that all BlackBerry Policy Service instances
can send to devices each minute, type traittool -global -trait PolicyThrottlingMaxDomainJobs -set
<value>, where <value> is 1 or greater. The default value is 300.
5.
Press ENTER.
Example: Configuring the maximum number of IT policies or service books that a BlackBerry Policy Service can
send
If you want to configure the maximum number of IT policies or service books that a BlackBerry Policy Service can
send to 500, type traittool -global -trait PolicyThrottlingMaxDomainJobs -set 500.
Configuring BlackBerry Policy Service throttling for PIN encryption keys
If the BlackBerry® Policy Service detects that you updated the PIN encryption keys in the BlackBerry Configuration
Database, the BlackBerry Policy Service verifies which BlackBerry device users require a new key and then schedules
a certain number of users at equal intervals over the next 60 second period. The default setting is 60, or one process
per second. You can adjust the number of users that the BlackBerry Policy Service schedules over the 60 second
interval using throttling.
The BlackBerry Policy Service only applies throttling when it automatically detects updates to the PIN encryption
keys. The BlackBerry database notification system starts automatic detection. If you turn off the BlackBerry database
notification system, a five-minute timer starts automatic detection.
Configure BlackBerry Policy Service throttling for PIN encryption keys
1.
Copy the BlackBerry® Enterprise Server installation files to a computer that hosts the primary BlackBerry
Enterprise Server instance.
2.
Extract the contents to a folder on the computer.
3.
At the command prompt, navigate to <extracted_folder>\tools.
Configuring BlackBerry Policy Service throttling
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