Status Of Blackberry Enterprise Server Components In The Blackberry Monitoring Service Console After A Failover Occurs; Monitoring Hung Threads For The Blackberry Messaging Agent - Blackberry PRD-07630-011 - Enterprise Server - PC Manual

Monitoring Guide
Status of BlackBerry Enterprise Server components in the BlackBerry
Monitoring Service console after a failover occurs
If a BlackBerry® Enterprise Server component fails over to a standby BlackBerry Enterprise Server component, the
BlackBerry Monitoring Service changes the status of the standby component to primary in the BlackBerry Monitoring
Service console.
The BlackBerry Monitoring Service does not change the status of load-balanced components in the BlackBerry
Monitoring Service console. The status of load-balanced components in the BlackBerry Monitoring Service console
is always primary.
A failover stops the operation of specific components. The BlackBerry Monitoring Service console does not display
components that the failover process stops.
Standby BlackBerry Enterprise Server
component
BlackBerry Attachment Service
BlackBerry Messaging Agent
BlackBerry Controller
BlackBerry Dispatcher
BlackBerry Collaboration Service
BlackBerry MDS Connection Service
BlackBerry Policy Service
BlackBerry Router
BlackBerry Synchronization Service
Monitoring hung threads for the BlackBerry Messaging
Agent
You can create a threshold for the BlackBerry® Messaging Agent to detect hung threads. A hung thread might prevent
BlackBerry device users in your organization's BlackBerry Domain from sending or receiving email messages.
If you configure the BlackBerry Monitoring Service to receive SNMP trap messages from the BlackBerry® Enterprise
Server instances, the BlackBerry Monitoring Service console displays the messages about hung threads for the
BlackBerry Messaging Agent in the messages area.

Monitoring hung threads for the BlackBerry Messaging Agent

Status of standby component in the
High availability type
BlackBerry Monitoring Service console
load-balanced pool
failover
failover
failover
failover
failover
failover
load-balanced pool
failover
primary, no change
standby
standby
standby
standby
standby
not displayed
primary, no change
not displayed
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