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JUNOS OS 10.4 Release Notes
92
Hunt group—A hunt group enables a group of users to handle calls collectively. A hunt
group specifies a logical extension that outside parties can call. Member stations
belonging to the hunt group are specified in a preconfigured station group. When a call
comes in on the logical extension, the call is directed to the phone whose station is
specified first in the preconfigured station group, and that phone rings. The next
incoming call is directed to the second station specified in the station group and its
phone rings, and so on.
To connect the call, the system hunts through the configured stations in order one at
a time. It rings a phone up to the time limit that you specify before it tries the next phone
in the configured order
This feature is supported when the SRX Series SCS is in control. Under normal conditions
when it is reachable, the peer call server provides this service if it is supported.
[Junos OS Integrated Convergence Services Configuration and Administration Guide]
Interoperability with Microsoft and Cisco call servers and IP phones—This feature
addresses SRX Series media gateway (SRX Series MGW) interoperability with Microsoft
and Cisco call servers and IP phones, in addition to the current support for Avaya call
servers and IP phones. This feature helps to provide a comprehensive joint enterprise
communications offering.
[Junos OS Integrated Convergence Services Configuration and Administration Guide]
Pickup group—Pickup groups enable users to handle incoming calls collectively, as a
group. Members of the same pickup group can answer incoming calls directed at any
phone extension number within the group. When a phone is called, the first available
agent takes the call, whether it comes in on their phone or another phone within the
group. To pick up a call, the user dials the digits *8. After the user takes the call, the
phone whose number was called no longer rings. Users can belong to one or more
pickup groups concurrently.
The pickup group feature rings only one phone at a time. If the first phone tried is busy,
the next one is tried, and so on. A pickup group can include up to 20 members, whose
phones can be either analog or SIP, but not a mix of both.
This feature is supported when the SRX Series survivable call server (SRX Series SCS)
is in control. Under normal conditions when it is reachable, the peer call server provides
this service if it is supported.
[Junos OS Integrated Convergence Services Configuration and Administration Guide]
Ring group—A ring group can include up to five members. A ring group allows incoming
calls to be handled by any member of the group. You configure a ring group with a
logical extension that outside parties can call. Calls coming into the logical extension
are forwarded to all phones simultaneously. The first member to answer the call takes
it, and the phones of other members of the group stop ringing. A ring group can include
both SIP and analog stations.
This feature is supported when the SRX Series SCS is in control. Under normal conditions
when it is reachable, the peer call server provides this service if it is supported.
[Junos OS Integrated Convergence Services Configuration and Administration Guide]
Copyright © 2011, Juniper Networks, Inc.
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