Chapter 9
Troubleshooting and Maintenance
Where to Go for More Troubleshooting Information
Cleaning the Cisco Unified IP Phone
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager
OL-11528-01
If you have additional questions about troubleshooting the Cisco Unified IP
Phones, several Cisco.com web sites can provide you with more tips. Choose from
the sites available for your access level.
Cisco Unified IP Phone Troubleshooting Resources:
•
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_
support_series_home.html
Cisco Products and Services (Technical Support and Documentation):
•
http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_
category_home.html
To clean your Cisco Unified IP phone, use only a dry soft cloth to gently wipe the
phone and the LCD screen. Do not apply liquids or powders directly on the phone.
As with all non-weather-proof electronics, liquids and powders can damage the
components and cause failures.
Where to Go for More Troubleshooting Information
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