Cisco 7961G - IP Phone VoIP Administration Manual page 178

Status Menu
Table 7-2 Status Messages on the Cisco Unified IP Phone (continued)
Message
Error update locale
Failed
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager
7-8
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Description
One or more localization files
could not be found in the
TFTPPath directory or were
not valid. The locale was not
changed.
The phone attempted an
802.1X transaction but
authentication failed.
Possible Explanation and Action
Check that the following files are located
within subdirectories in the TFTPPath
directory:
Located in subdirectory with same name
•
as network locale:
tones.xml
–
Located in subdirectory with same name
•
as user locale:
glyphs.xml
–
dictionary.xml
–
kate.xml
–
dictionary.xml
–
Authentication typically fails because of one
of the following:
No shared secret is configured in the
•
phone or authentication server
The shared secret configured in the phone
•
and the authentication server do not
match
• Phone has not been configured in the
authentication server
OL-11528-01