Cisco 7961G - IP Phone VoIP Administration Manual page 175

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Table 7-2 Status Messages on the Cisco Unified IP Phone (continued)
Message
CFG file not found
CFG TFTP Size Error The configuration file is too
Checksum Error
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager
OL-11528-01
Description
The name-based and default
configuration file was not
found on the TFTP Server.
large for file system on the
phone.
Downloaded software file is
corrupted.
Possible Explanation and Action
The configuration file for a phone is created
when the phone is added to the Cisco
Unified CallManager database. If the phone
has not been added to the Cisco
Unified CallManager database, the TFTP
server generates a
CFG File Not Found
response.
Phone is not registered with Cisco
•
Unified CallManager.
You must manually add the phone to
Cisco Unified CallManager if you are not
allowing phones to auto-register. See the
"Adding Phones with Cisco Unified
CallManager Administration" section on
page 2-15 for details.
If you are using DHCP, verify that the
•
DHCP server is pointing to the correct
TFTP server.
If you are using static IP addresses, check
•
configuration of the TFTP server. See the
"Network Configuration Menu" section
on page 4-7 for details on assigning a
TFTP server.
Power cycle the phone.
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You
should only copy files into this directory when
the TFTP server software is shut down,
otherwise the files may be corrupted.
Status Menu
7-5