Unified Ip Phone - Cisco 7961G - IP Phone VoIP Administration Manual

Viewing Model Information, Status,
and Statistics on the Cisco

Unified IP Phone

This chapter describes how to use the following menus on the
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE to view model
information, status messages, and network statistics for the phone:
•
•
•
You can use the information on these screens to monitor the operation of a phone
and to assist with troubleshooting.
You can also obtain much of this information, and obtain other related
information, remotely through the phone's web page. For more information, see
Chapter 8, "Monitoring the Cisco Unified IP Phone Remotely."
For more information about troubleshooting the Cisco Unified
IP Phone 7961G/7961G-GE and 7941G/7941G-GE, see
"Troubleshooting and Maintenance."
This chapter includes these topics:
•
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager
OL-11528-01
Model Information screen—Displays hardware and software information
about the phone.
Status menu—Provides access to screens that display the status messages,
network statistics, firmware versions, and Expansion Module information.
Call Statistics screen—Displays counters and statistics for the current call.
For more information, see the
Model Information Screen, page 7-2
C H A P T E R
"Call Statistics Screen" section on page
Chapter 9,
7
7-17.
7-1