Telephony Features Available for the Cisco Unified IP Phone
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Other group pickup Allows a user to answer a call ringing on a
Presence-enabled
directories
Privacy
Quality Reporting
Tool (QRT)
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager
5-12
Description
phone in another group that is associated
with the user's group.
(See also
"Call pickup"
pickup"
in this table.)
Allows a user to monitor the call state of
another directory number (DN) listed in call
logs, speed-dials, and corporate directories.
The Busy Lamp Field (BLF) for the DN
displays the call state.
Prevents users who share a line from adding
themselves to a call and from viewing infor-
mation on their phone screens about the
other user's call.
Allows users to use the QRT softkey on a
phone to submit information about problem
phone calls. QRT can be configured for
either of two user modes, depending upon
the amount of user interaction desired with
QRT.
Chapter 5
Configuring Features, Templates, Services, and Users
Configuration Reference
For more information refer to:
and
"Group call
For more information, refer to
Cisco Unified CallManager
Features and Services Guide,
"Presence" chapter.
For more information refer to:
For more information refer to:
Cisco Unified CallManager
•
Administration Guide,
"Pickup Group Configuration"
chapter.
Cisco Unified CallManager
•
System Guide, "Call Pickup"
chapter.
Cisco Unified CallManager
•
Administration Guide, "Cisco
Unified IP Phone Configura-
tion" chapter.
Cisco Unified CallManager
•
System Guide, "Cisco Unified
IP Phones" chapter.
Cisco Unified CallManager
•
Features and Services Guide
"Barge and Privacy" chapter.
Cisco Unified CallManager
•
System Guide, "Cisco Unified
IP Phones" chapter.
Cisco Unified CallManager
•
Features and Services Guide,
"Quality Report Tool"
chapter.
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