Cisco Product Identification Tool - Cisco NAC3350-PROF-K9 - NAC Profiler Server Installation Manual

Chapter 1 Cisco NAC Appliance Hardware Platforms
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Cisco Product Identification Tool

The Cisco Product Identification (CPI) tool helps you retrieve the serial number of your Cisco products.
Before you submit a request for service online or by phone, use the CPI tool to locate your product serial
number. You can access this tool from the Cisco Support website.
To access the Cisco Product Identification Tool:
Click the Get Tools & Resources link.
Step 1
Click the All Tools (A-Z) tab.
Step 2
Select Cisco Product Identification Tool from the alphabetical drop-down list.
Step 3
This tool offers three search options:
•
•
•
Search results show an illustration of your product with the serial number label location highlighted.
Locate the serial number label on your product and record the information before you place a
service call.
You can access the CPI tool at:
http://tools.cisco.com/Support/CPI/index.do
OL-20326-01
iLO 2 NIC activity LED
iLO 2 NIC link LED
10/100/1000 NIC 1 Activity LED
10/100/1000 NIC 1 Link LED
10/100/1000 NIC 2 Activity LED
10/100/1000 NIC 2 Link LED
UID button/LED
Power supply 1 LED
Power supply 2 LED
Search by product ID or model name.
Browse for Cisco model.
Copy and paste the output of the show command to identify the product.
Cisco Product Identification Tool
Green = Activity exists
Flashing green = Activity exists
Off = No activity exists
Green = Link exists
Off = No link exists
Green = Activity exists
Flashing green = Activity exists
Off = No activity exists
Green = Link exists
Off = No link exists
Green = Activity exists
Flashing green = Activity exists
Off = No activity exists
Green = Link exists
Off = No link exists
Blue = Identification is activated
Flashing blue = System is being managed remotely
Off = Identification is deactivated
Green = Normal
Off = System is off or power supply has failed
Green = Normal
Off = System is off or power supply has failed
Cisco NAC Appliance Hardware Installation Guide
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