Chapter 5 Password Recovery; Recovering Root Password For Cam/Cas; Recovering Root Password For Cam/Cas (Release 3.5.X Or Below) - Cisco NAC3350-PROF-K9 - NAC Profiler Server Installation Manual

Nac appliance hardware
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Password Recovery

Recovering Root Password for CAM/CAS

Use the following procedure to recover the root password for a CAM or CAS machine. The following
password recovery instructions assume that you are connected to the CAM/CAS via a keyboard and
monitor (i.e. console or KVM console, NOT a serial console).
Step 1
Power up the machine.
When you see the boot loader screen with the "
Step 2
any key.
Step 3
You will be at the GRUB menu with one item in the list "'
(2.6.18-128.1.10.el5PAE)
You will see multiple choices as follows:
Step 4
root (hd0,0)
kernel /vmlinuz-2.6.18-128.1.10.el5PAE ro root=/dev/cciss/c0d0p2 console=tty0
console=ttyS0,9600n8 crashkernel=128M@16M
initrd /initrd-2.6.18-128.1.10.el5PAE.img
Scroll to the second entry (line starting with "
Step 5
Delete the line "
Step 6
kernel /vmlinuz-2.6.18-128.1.10.el5PAE ro root=/dev/cciss/c0d0p2 console=tty0 single
Press "
Step 7
boot-up (note that you will not be prompted for password).
At the prompt, type "
Step 8
After the password is changed, enter "
Step 9

Recovering Root Password for CAM/CAS (Release 3.5.x or Below)

To recover the root password for CAM/CAS on release 3.5(x), you can use the Linux procedure to boot
to single user mode and change the root password:
Step 1
Connect to the CAM/CAS machine via console.
OL-20326-01
." Press "
console=ttyS0,9600n8
" to boot the machine in single user mode. You should be presented with a root shell prompt after
b
", press Enter and follow the instructions.
passwd
C H A P T E R
Press any key to enter the menu...
Cisco Clean Access
" to edit.
e
...") and press "
kernel
" and edit the line so it appears as follows:
" to reboot the appliance.
reboot
Cisco NAC Appliance Hardware Installation Guide
5
" message, press
" to edit the line.
e
5-1

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