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This section contains the following NEC CSD service and support information:
T
service and support telephone numbers
T
technical support
T
product information
T
FaxFlash service.
Service Telephone Numbers
The following table lists the telephone numbers for the NEC CSD service and
support functions.
NEC CSD Service and Support Telephone Numbers
Service
To contact NEC CSD Technical Support Center (TSC):
To order spare parts (Dealers):
To order spare parts (Customers):
To contact Customer Service about service and
contract warranty issues:
To log onto the NEC CSD Electronic Bulletin Board
System (BBS) to download software drivers and the
latest BIOS for ROM flashing:
For information about NEC CSD products, call
SM
FaxFlash
(use this automated service to have
the latest Technical Information Bulletins sent
to your fax machine 24 hours a day):
To send technical questions by email:
To fax technical questions to customer support:
To access the NEC CSD website:
To access the NEC CSD FTP site:
To purchase a new system or an option kit through
NEC NOW, or to obtain sales literature or option
information:
9-2 NEC CSD Information Services
Telephone Numbers
In the U.S. and Canada, call 1 (800) 632-4525
Call 1 (800) 632-4525
In the U.S., call 1 (800) 233-6321
In Canada, call 1 (800) 727-2787
Call 1 (888) 632-9128
Call 1 (978) 635-4706
In the U.S., 1 (888) 329-0088
1 (888) FAX-0088
Outside the U.S., call 1 (978) 635-6090
tech-support@neccsd.com
In the U.S., fax 1 (978) 635-4100
www.nec-computers.com
ftp.neccsdeast.com
Call 1 (888) 863-2669
1 (888) 8NEC-NOW
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