NEC PowerMate VT 300i Series Service And Reference Manual
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NEC PowerMate VT 300i Series Service And Reference Manual

NEC PowerMate VT 300i Series Service And Reference Manual

Nec desktop computer service and reference manual
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Summary of Contents for NEC PowerMate VT 300i Series

  • Page 1 Best Value to Meet Basic Computing Needs ®...
  • Page 2 Reproduction of this document or portions thereof without prior written approval of NEC CSD is prohibited. As an ENERGY star partner, NEC Computer Systems Division (NEC CSD) has determined that this product meets the ENERGY star guidelines for energy efficiency.

  • Page 3: Table Of Contents

    System Board Jumper Settings ...2-5 Maxtor IDE Hard Drive Jumper Settings ...2-7 Seagate IDE Hard Drive Jumper Settings...2-7 NEC 32X CD-ROM Drive Jumper Settings ...2-7 Lite-On 32X CD-ROM Drive Jumper Settings ...2-8 Zip Drive Jumper Settings ...2-8 Tape Backup Unit Jumper Settings ...2-8 BIOS Setup Utility ...2-9...
  • Page 4 Introducing OS Restore Options ...2-19 Choosing a Restore Program ...2-19 Launching the NEC OS Restore CD ...2-20 Auto Rebuild and Restore...2-21 Custom Rebuild and Restore ...2-22 Fixing the Operating System ...2-24 NEC Application and Driver CD ...2-25 Launching the Application and Driver CD...2-26 Installing Software ...2-26...
  • Page 5 Checklist ...7-2 System Problems...7-2 Diskette Drive Problems...7-4 Monitor Problems...7-4 Keyboard/Mouse Problems...7-5 CD-ROM Drive Problems ...7-5 Speaker Problems...7-6 Diagnostics ...7-6 8 NEC CSD Information Services Service Telephone Numbers ...8-2 Technical Support ...8-2 NEC CSD Website...8-2 Email/Fax Technical Support Service ...8-3 Contents v...
  • Page 6 Installing LapLink Application Not Supported...A-5 Installing PartitionMagic ...A-5 Getting CD-ROM Support in Command Prompt Only Mode ...A-5 Installing Internet Explorer 4.01 Add-On Components from the NEC Driver CD...A-6 Identifying the Pentium III Processor...A-6 SCSI Drive Limitations ...A-6 Booting from a CD...A-6 Using the NEC OS Restore CD with a SCSI Drive ...A-7...
  • Page 7 Restoring Software with a US Robotics 56K V.90 Modem Installed ... A-15 Clicking the Product Catalog Button... A-15 Windows 98 Issues... A-15 Ejecting the NEC Application and Driver CD from a DVD-ROM Drive... A-15 Finding Tape Device Icons ... A-15 Finding the 3Com Diagnostic Program... A-15 Finding No Network Neighborhood Icon on the Desktop...
  • Page 8 System Board Internal Connector and Socket Locations ... 4-3 Locating System Board Jumpers ..4-4 Processor Jumper Settings..4-5 PowerMate VT 300i Series Computer Illustrated Parts Breakdown ... 5-5 Removing the Mouse Ball Cover..6-3 List of Tables PowerMate VT 300i Series System Configuration ...
  • Page 9 Resolutions for 15 and 17 Inch NEC VistaScan USB Monitors... 2-28 PowerMate VT 300i Series Disassembly Sequence... 3-2 Supported DIMMs ... 4-9 Sample DIMM Upgrade Paths... 4-9 System Board Components ... 4-11 Parallel Port Addresses... 4-14 Serial Port 1 and Serial Port 2 I/O Addresses ... 4-15 System Memory Map...

  • Page 10: Preface

    The manual includes system setup information, disassembly procedures, and an illustrated parts list. The manual is prepared for NEC CSD trained customer engineers, system analysts, service center personnel, and dealers.

  • Page 11: Abbreviations

    Abbreviations ampere alternating current acknowledge accelerated graphics port ASIC application-specific integrated circuit advanced technology (IBM PC) AT attachment ATAPI AT attachment packet interface asynchronous transfer mode Bulletin Board Service binary-coded decimal BIOS Customized Utility BIOS basic input/output system binary digit BIOS Upgrade Utility bits per inch bits per second...
  • Page 12 Motion Picture Experts Group millisecond most-significant bit not connected networked information center Non-maskable Interrupt nanosecond optical character recognition operating system programmable array logic personal computer printed circuit board Peripheral Component Interconnect personal digital assistant plastic flat package parallel input/output pixel picture element PLCC...
  • Page 13 root mean square read-only memory revolutions per minute real-time clock read/write slave SCSI Small Computer System Interface SDRAM synchronous dynamic random access memory S.E.C. single edge contact cartridge signal ground SGRAM synchronous graphics random access memory SIMM single inline memory module signal to noise ratio SNMP simple network management...

  • Page 14: System Overview

    System Overview Configurations Features Components...

  • Page 15: Configurations

    This section provides an overview of the NEC PowerMate VT 300i Series microtower computer system configurations. The section highlights system hardware features, computer front, back, and inside features, and system security features. Also included are brief descriptions of the major components comprising the system.

  • Page 16: Powermate Vt 300I Series System Configuration

    The following table lists the PowerMate VT 300i series system configuration. PowerMate VT 300i Series System Configuration Component Description System Board CPU* Celeron 300A MHz, 66 MHz Front Side Bus (FSB) 333 MHz, 66 MHz FSB 366 MHz, 66 MHz FSB...

  • Page 17: Features

    Front Features The following figure identifies the components, lamps, and controls on the front of the system. Brief descriptions of the components follow the figure. PowerMate VT 300i Series System Front View A – CD-ROM Drive B – Diskette Drive C –...

  • Page 18: Rear Features

    Diskette drive — copy data files to and from a diskette or as a bootable drive for loading and starting programs from a diskette. Power/Sleep button — press this button to turn power on. To turn off the system, press the button and hold in for several seconds before releasing. Lightly press and immediately release the power button to suspend system operation and go into the power saving mode.

  • Page 19: Powermate Vt 300I Series System Rear View

    PowerMate VT 300i Series System Rear View A – Power Socket B – Voltage Selector Switch C – Mouse Port D – Keyboard Port E – USB Port F – Serial Port 1 G – Serial Port 2 H – Line Out Jack External connectors allow the attachment of peripheral devices such as a monitor, keyboard, mouse, and printer.

  • Page 20: Inside Features

    Printer port — Attach a parallel printer with a 25-pin connector to this port. VGA monitor connector — Attach a video graphics array (VGA)-compatible monitor (NEC MultiSync VGA-compatible monitor) with a 15-pin connector to this AGP board connector. Expansion board slots — Use these slots to install up to four optional boards (graphics, fax/modem, SCSI).

  • Page 21: Security Features

    The inside of the system has the following features: system board with connectors for the Celeron or Pentium processor single edge contact (S.E.C.) cartridge, DIMM memory, AGP board, and external devices system board with two IDE connectors, diskette drive connector, five expansion board connectors, and internal signal and power connectors AGP board (a built-to-order component) two accessible 5 1/4-inch slots for expansion (one slot contains the...

  • Page 22: Components

    Components The major system components are listed in the following table, along with the page number where each component is briefly described. Component System Board Diskette Drive Hard Drive* Power Supply Keyboard Mouse AGP Board** CD-ROM Drive** Speakers** Fax/Modem Board** PC Adapter Device** Tape Backup Unit** Zip Drive**...

  • Page 23: Diskette Drive

    Diskette Drive A single diskette drive is supported in the system. The installed 1.44-MB 3 1/2-inch diskette drive is connected by a ribbon cable with three connectors. The diskette drive cable plugs directly into the system board. There are no switches or jumpers that need to be set and the diskette drive is terminated.

  • Page 24: Mouse

    Mouse The system ships with a Microsoft IntelliMouse PS/2-compatible mouse or a Logitech PS/2-compatible mouse as standard equipment. The mouse has two buttons and a cursor control wheel. The mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism.

  • Page 25: Fax/Modem Board

    Fax/Modem Board Some systems come with a fax/modem board preinstalled. The board operates as a fax system and data modem according to the operating system and software installed. The modem board offers a full-duplex speakerphone and 56,600 bits per second (bps) data/14,400 bps fax communications. The fax/modem board is Plug and Play compatible.

  • Page 26: Zip Drive

    The tape backup unit installs in a 5 1/4-inch accessible slot. The installed tape backup unit is connected to an IDE cable that connects to the system board. The PCI/IDE channel, and the master/slave configuration of the unit depend on the specific configuration of the system.

  • Page 27: System Configuration

    System Configuration Interrupt Requests Jumper Settings BIOS Setup Video Modes Utilities...

  • Page 28: Interrupt Requests

    BIOS Update utility NEC OS Restore CD NEC Application and Driver CD Cheyenne Backup Intel Processor Serial Number Control utility. Interrupt Requests The following paragraphs list the system interrupts (IRQs), parallel addresses and interrupts, and serial addresses and interrupts.

  • Page 29: Parallel Port Interrupts

    Interrupt Priority IRQ00 IRQ01 IRQ02 IRQ03 IRQ04 IRQ05 IRQ06 IRQ07 IRQ08 IRQ09 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 * In Plug and Play systems, these interrupts are typical but may vary by configuration. Parallel Port Interrupts The parallel port I/O interrupts are given in the following table. The table lists all of the possible configurations but the port only uses one set.

  • Page 30: Serial Port Interrupts

    Serial Port Interrupts The interrupts for serial port 1 and serial port 2 are given in the following table. Any interrupts used for the built-in serial ports are not available for ISA parallel ports. Also, if serial ports share an interrupt, verify that hardware and software added to the system can share these interrupts without problems.

  • Page 31: System Board Jumper Settings

    System Board Jumper Settings The system board has four jumper blocks: Processor/Bus Speed jumper block SW1, Power On Mode jumper block JP1, Clear CMOS jumper block JBAT1, and Wake-Up on LAN jumper block JWOL. Each is briefly described in the following paragraphs.

  • Page 32: Power On Mode Jumper Jp1 Settings

    Power On Mode jumper JP1 is a two-pin block for setting how the system powers up. Depending on the jumper setting, the system powers up when the power button is pressed or when the power cord is connected. The factory settings are shown in the following table.

  • Page 33: Maxtor Ide Hard Drive Jumper Settings

    (CSEL) NEC 32X CD-ROM Drive Jumper Settings The factory settings for the jumpers on the NEC 32X CD-ROM drive are shown in the following table. The drive is set as the master device on the secondary channel. Specifications for the CD-ROM drive are included in Section 9.

  • Page 34: Lite-On 32X Cd-Rom Drive Jumper Settings

    Lite-On 32X CD-ROM Drive Jumper Settings The factory settings for the jumpers on the Lite-On 32X CD-ROM drive are shown in the following table. The drive is set as the master device on the secondary channel. Specifications for the CD-ROM drive are included in Section 9.

  • Page 35: Bios Setup Utility

    Follow these steps to start the BIOS Setup utility. 1. Turn on or reboot the system. 2. Press as soon as you see the following message at the bottom of the NEC startup screen. Press F2 to enter BIOS Setup You have about five seconds to press 3.

  • Page 36: How To Use Bios Setup

    How to Use BIOS Setup Use the keys shown on the bottom of the Main menu to make your selections or exit the current menu. The following table describes the navigation keys. Enter arrow keys arrow keys Help Setup information displays on the right side of the Setup screen. Main Menu The BIOS Setup utility usually comes up displaying the Main Menu.
  • Page 37 Main Menu Items Menu Item Settings (default is bold) Cache RAM This field is read-only and cannot be changed from the BIOS Setup utility. Example: 128 KB Total Memory This field is read-only and cannot be changed from the BIOS Setup utility.
  • Page 38 Menu Item Type Cylinders Write Precompensation Heads Sectors Maximum Capacity LBA Mode Block Mode Fast Programmed I/O Modes 32 Bit Transfer Mode 2-12 System Configuration Main Menu Items Settings (default is bold) None, CD-ROM, IDE Removable, User, ATAPI Removable, Auto Defaults to Disabled and changes at boot time based on auto- detection.

  • Page 39: Advanced Menu

    Advanced Menu The Advanced Menu is a top-level menu in the BIOS Setup utility. Choose the Advanced Menu by selecting Advanced in the legend bar. Advanced Menu options are available by selecting submenus. Use the arrow keys to select an Advanced Menu option. Press Settings of the Advanced Menu options and suboptions appear in the following tables.

  • Page 40: Advanced Menu - Advanced Chipset Setup

    (Minutes) 2-14 System Configuration Settings (default is bold) Enabled, Disabled When Enabled, displays the NEC splash screen, with settings for displaying POST or entering the BIOS setup. Disabled, Enabled Select Enabled to use the Self Monitoring Analysis and Reporting Technology (S.M.A.R.T.) for reporting server system information over a network.
  • Page 41 Advanced Menu - Power Management Setup Menu Item Settings (default is bold) Suspend Time Out Disabled, 1, 2, 4, 8, 10, 20, 30, 40, 50, 60 (Minutes) Specifies the length of time of system inactivity while in Standby state before entering Suspend power state. Power Button Sleep/Suspend Function...

  • Page 42: Advanced Menu - Pci/Plug And Play Setup

    Advanced Menu - PCI/Plug and Play Setup Menu Item Plug and Play Aware O/S Primary Graphics Adapter PCI VGA Palette Snoop PCI IDE Bus Master Menu Item Onboard Sound Chip Onboard FDC Onboard Serial Port A Onboard Serial Port B IR I/O Pin Location Select Serial Port B Mode...

  • Page 43: Security Menu

    Menu Item Parallel Port IRQ Parallel Port DMA Channel Onboard IDE Hard Disk Delay Time Advanced Menu - Change Language Setting Menu Item Language Security Menu The Security Menu is a top-level menu in the BIOS Setup utility. Choose the Security Menu by selecting Security in the legend bar.

  • Page 44: Exit Menu

    Update the Flash ROM with a BIOS flash diskette. You can get the diskette from NEC CSD or download the BIOS from the NEC CSD website or Bulletin Board System (BBS). See Section 8 for download, website, and bulletin board system information.

  • Page 45: Nec Os Restore Cd

    If you receive the message “CMOS Setting Wrong”, with options to run Setup or load default settings, press NEC OS Restore CD The following procedures describe how to use the NEC OS Restore CD that ships with the system. Read the following subsections in their entirety before using the NEC OS Restore CD to restore the Windows operating system or factory-installed drivers on the system.

  • Page 46: Launching The Nec Os Restore Cd

    If possible, back up all data before performing an OS restore. 1. Power on or restart the system and immediately insert the NEC OS Restore CD into the CD-ROM drive. The Operating System Restore Welcome screen appears (see the following figure).

  • Page 47: Auto Rebuild And Restore

    The OS Restore program deletes all the data on your hard drive. If possible, back up all data before performing an OS restore. 1. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”). 2. Click to repartition and reformat the hard drive.

  • Page 48: Custom Rebuild And Restore

    Custom Rebuild and Restore Format the hard drive with choices on repartitioning the drive as follows. 1. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”).
  • Page 49 Click Full to do a full hard drive format. Click Exit to terminate the restore process. 4. After you select the type of hard drive format you want to do (Quick or Full), the Formatting Drive(s) screen appears with a status bar showing the progress of the formatting.

  • Page 50: Fixing The Operating System

    If possible, back up your data before performing an OS restore with these options. 1. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”).

  • Page 51: Nec Application And Driver Cd

    Restore using the Auto CD”). NEC Application and Driver CD The system comes with an NEC Application and Driver CD. Use this CD to install any or all of the software that comes with your system, including applications utilities device drivers NEC Help Center (online documentation) Healthy Environment online brochure.

  • Page 52: Launching The Application And Driver Cd

    Selection Tabs — Located just below the title bar, each tab represents a software category. The selection tabs include applications, drivers, utilities, Internet browsers, and the online NEC Help Center. Description — Located in the bottom portion of the dialog box, the text describes the selected or highlighted software category or application, driver, etc.

  • Page 53: Nec Help Center

    Remove the CD from the CD-ROM drive when the installation is complete. NEC Help Center NEC CSD provides an online NEC Help Center. The Help Center comes on the NEC Application and Driver CD. It’s easy to install and it provides an overview of the computer.

  • Page 54: Resolutions For Nec Vistascan Usb Monitors

    Resolutions for NEC VistaScan USB Monitors The following table lists the supported resolutions for NEC PowerMate Series systems with 15-inch and 17-inch NEC VistaScan Setting resolutions other than the rates listed in the following table generates a “black" monitor screen.

  • Page 55: Intel Processor Serial Number Control Utility

    2 megabytes of hard drive space. Installation The Intel Processor Serial Number Control Utility (version 1.0) comes on the NEC Application and Driver CD. See the user’s guide for information about using the NEC Application and Driver CD. Run where you unzip the file.

  • Page 56: Processor Serial Number

    Processor Serial Number The Intel processor serial number, a new feature of the Pentium III processor, is an identifier for the processor. The processor serial number is designed to be unique, and when used in conjunction with other identification methods, can be used to identify the system or user.

  • Page 57: Technical Support

    Does Intel track serial numbers? Generally not, other than related to the manufacturing process. Intel does not, in the absences of advance and express consent of a user, collect serial number data which is otherwise identified with a user. Which programs and/or websites currently use the processor serial number? You can find a complete list of programs which can take advantage of the processor serial number and other new capabilities of the Pentium III processor...

  • Page 58: Disassembly And Reassembly

    Disassembly and Reassembly System Unit Cover Removal Expansion Board Removal AGP Board Removal Front Panel Removal Blank Panel and Metal Shield Removal DIMM Module Removal Processor Cartridge Removal 5 1/4-Inch Device Removal 3 1/2-Inch Hard Drive Removal 3 1/2-Inch Diskette Drive Removal Power Supply Removal System Board Removal CMOS Battery Removal...

  • Page 59: Powermate Vt 300I Series Disassembly Sequence

    To reassemble, follow the table and procedures in reverse order. Where reassembly is not readily apparent, reassembly procedures are provided. PowerMate VT 300i Series Disassembly Sequence Sequence Part Name...

  • Page 60: System Unit Cover Removal

    Before handling boards or chips, ground yourself to release static. System Unit Cover Removal The following subsections describe how to remove and replace the system unit left side cover and right side cover. Electrostatic discharge can damage computer components. Discharge static electricity by touching a metal object before removing the left side cover.

  • Page 61: Replacing The Left Side Cover

    Removing the Left Side Cover A – Left Side Cover B – Thumb Screws Replacing the Left Side Cover Replace the left side cover as follows. Note To prevent damage to system cables, carefully position the cables out of the path of the cover. 1.

  • Page 62: Replacing The Left Side Cover

    Replacing the Left Side Cover A – Tab Slots B – Left Side Cover 6. Replace the two thumb screws, and install the security lock (if used). 7. Reconnect all external peripherals. 8. Plug in all power cords. C – Chassis Rail D –...

  • Page 63: Removing The Right Side Cover

    Removing the Right Side Cover Remove the right side cover as follows. Before removing the right side cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged. 1. Turn off and unplug the system unit. 2.

  • Page 64: Replacing The Right Side Cover

    Replacing the Right Side Cover Replace the right side cover as follows. 1. Position the right side cover over the chassis, about a half-inch from the front panel. 2. Align the tabs on the inside of the top of the cover with the tab slots on the left side of the chassis.

  • Page 65: Expansion Board Removal

    Expansion Board Removal Remove any installed expansion board(s) as follows. 1. Remove the left side cover (see “Removing the Left Side Cover” earlier in this section). 2. Label and disconnect any cables connected to the expansion board. 3. Remove and save the screw securing the board to the support bracket. 4.

  • Page 66: Agp Board Removal

    AGP Board Removal Remove the AGP board as follows. 1. Remove the left side cover (see “Removing the Left Side Cover” earlier in this section). 2. Remove the screw holding the AGP board in its expansion slot. 3. Pull the AGP board out of its connector on the system board and out of the system.

  • Page 67: Blank Panel And Metal Shield Removal

    Blank Panel and Metal Shield Removal Remove the blank panel from the front panel and the metal shield covering the accessible device bay as follows. 1. Remove the front panel (see “Front Panel Removal” earlier in this section). 2. Remove the blank panel from the selected slot in the front panel by pressing the blank panel tabs and pushing the blank panel out.

  • Page 68: Dimm Module Removal

    DIMM Module Removal Remove a DIMM module from the system board as follows. 1. Remove the left side cover (see “Removing the Left Side Cover” earlier in this section). 2. Locate the DIMM module sockets on the system board. 3. Eject the DIMM module by pressing the plastic clips at the outer edges of the DIMM socket away from the module.

  • Page 69: Removing The Celeron Or Pentium Iii Processor Cartridge

    Removing the Celeron or Pentium III Processor Cartridge Remove the Celeron processor cartridge or the Pentium III processor cartridge from the universal retention mechanism and system board as follows. Before handling components, reduce static discharge by touching the chassis. 1. Power off the system. 2.

  • Page 70: Installing The Celeron Or Pentium Iii Processor Cartridge

    (refer to the documentation that comes with the processor). Do not use the heat sink from the removed processor cartridge. Additional installation information can be obtained from NEC CSD (see Section 8, “NEC CSD Information Services” for information on contacting NEC CSD). C – Processor Cartridge ! CAUTION...

  • Page 71: Installing The Celeron Or Pentium Iii Processor Cartridge

    2. Align the replacement cartridge with the top of the retention mechanism so that the notch in the cartridge connector aligns with the key in the Slot 1 connector. Installing the Celeron or Pentium III Processor Cartridge A – Processor Cartridge B –...

  • Page 72: Removing The Pentium Ii Processor Cartridge

    Removing the Pentium II Processor Cartridge Remove the Pentium II processor cartridge from its Slot 1 socket and universal retention mechanism on the system board as follows. Before handling components, reduce static discharge by touching the chassis. 1. Remove the left side cover (see “Removing the Left Side Cover” earlier in this section).

  • Page 73: Installing The Pentium Ii Processor Cartridge

    Removing the Pentium II Processor Cartridge A – Locking Lever B – Processor Cartridge C – Locking Lever 8. Store the processor cartridge in an antistatic bag. 9. Install the replacement Pentium II processor cartridge (see “Installing the Pentium II Processor Cartridge,” next). Installing the Pentium II Processor Cartridge Install the Pentium II cartridge in the universal retention mechanism and system board as follows.

  • Page 74: Installing The Pentium Ii Processor Cartridge

    Do not use the heat sink from the removed processor cartridge. Additional installation information can be obtained from NEC CSD (see Section 8, “NEC CSD Information Services” for information on contacting NEC CSD). 2. Align the replacement cartridge with the top of the retention mechanism so that the notch in the cartridge connector aligns with the key in the Slot 1 connector.

  • Page 75: 1/4-Inch Device Removal

    5. For systems using the top bar, install it as follows. Use caution when inserting the top bar to prevent damage to the plastic clips on the DIMM socket. Insert the bar into its pins on the retention mechanism and the heat sink. The flat side of the bar goes against the flat side of the bottom bar (see the above figure).

  • Page 76: 1/2-Inch Hard Drive Removal

    Removing a 5 1/4-Inch Device A – Screws 3 1/2-Inch Hard Drive Removal Remove a 3 1/2-inch hard drive as follows. 1. Remove the left side cover and front panel (see “Removing the Left Side Cover” and “Front Panel Removal” earlier in this section). 2.

  • Page 77: 1/2-Inch Diskette Drive Removal

    A – Screws 3 1/2-Inch Diskette Drive Removal Remove the 3 1/2-inch diskette drive as follows. 1. Remove the left side cover and the front panel (see “Removing the Left Side Cover” and “Front Panel Removal” earlier in this section). 2.

  • Page 78: Power Supply Removal

    Power Supply Removal Remove the power supply as follows. Before removing the system unit covers, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged. 1. Remove the left side cover and the right side cover (see “Removing the Left Side Cover”...

  • Page 79: System Board Removal

    System Board Removal Remove the system board as follows. 1. Ensure that all external cables are disconnected from the rear of the system. 2. Remove the left side cover (see “Removing the Left Side Cover” earlier in this section). 3. Remove all expansion boards and the AGP board (see “Expansion Board Removal”...

  • Page 80: Cmos Battery Removal

    CMOS Battery Removal Remove the 3-volt lithium battery from the system board as follows. 1. Turn off and unplug the system unit and any external options connected to the system. Removing the battery from the system board causes the computer to lose system configuration information. If possible, run Setup and record the system configuration settings before removing the battery.

  • Page 81: Removing The Battery

    4. Press down on the battery clip to release the battery from its socket. A – Battery 5. Remove the battery and discard in accordance with the manufacturer’s instructions. The battery can explode if it is incorrectly replaced or improperly discarded. Use only the same battery or an equivalent type recommended by the manufacturer when replacing the battery.

  • Page 82: System Board

    System Board Connectors, Jumpers, and Sockets Components Resources...

  • Page 83: Connectors, Jumpers, And Sockets

    This section describes the locations of connectors, jumpers, and sockets on the system board, including external cable connectors, internal board connectors, jumper locations, and upgrade sockets. Included in this section are procedures for setting jumpers on the system board and a DIMM memory upgrade path for the DIMM sockets. Also included are descriptions of system board components, system memory map, and I/O addresses.

  • Page 84: Internal Connectors And Sockets

    Internal Connectors and Sockets Locations of the internal connectors and sockets on the system board are shown in the following figure. System Board Internal Connector and Socket Locations A – AGP Board Connector B – PCI Connectors C – ISA Connector D –...

  • Page 85: Changing Processor Speed

    Locating System Board Jumpers A – Power On Mode Jumper JP1 B – Processor/Bus Speed Jumpers SW1 Changing Processor Speed To change processor speed, the system must be jumpered for the correct processor/bus speed. Use the following steps to change the processor/bus speed after installing an upgrade processor.

  • Page 86: Setting The Power On Mode

    233 MHz/66 MHz 350 MHz/100 MHz 266 MHz/66 MHz 400 MHz/100 MHz 300 MHz/66 MHz 450 MHz/100 MHz 333 MHz/66 MHz 500 MHz/100 MHz 5. Replace the left side cover (see “Replacing the Left Side Cover” in Section 3). 6. Connect system power cables and external options. 7.

  • Page 87: Clearing The Cmos And Password

    4. Set jumper JP1 as follows. Set the jumper on pins 1 and 2 to allow system boot up when the power button is pressed. Remove the jumper from pins 1 and 2 for immediate system boot up when the power cord is plugged into a power source. Park the jumper on one pin to prevent loss.

  • Page 88: Setting Wake-On Lan

    8. Connect system power cables and external options. 9. Power on the system. 10. Run the BIOS Setup utility to check the configuration or to set a new password (see Section 2). Setting Wake-On LAN Wake-On LAN jumper JWOL can be set to enable the onboard Wake-On LAN function or to disable the function.

  • Page 89: Upgrade Sockets

    Upgrade Sockets The system board has the following upgrade sockets: processor socket DIMM sockets. See the following paragraphs for socket descriptions. Processor Socket The processor Slot 1 socket is designed for easy processor upgradeability through use of a Single Edge Contact (S.E.C.) cartridge and a universal retention mechanism.

  • Page 90: Checking System Memory

    DIMM Size 16 MB 32 MB 64 MB 128 MB Total Memory 32 MB 64 MB 64 MB 128 MB 128 MB 256 MB * The information in this table shows sample DIMM upgrade paths. It does not represent every combination of DIMMs supported in the system.

  • Page 91: Components

    Components The system board has the following features: Intel 82443ZX AGPset used for AGP, PCI/ISA, memory, and peripheral control ® Winbond W83977TF I/O controller (integrates standard PC I/O functions: two serial ports, one EPP/ECP-capable parallel port, floppy disk interface, real time clock, keyboard and mouse controller, and support for two USB ports) two dual in-line memory module (DIMM) sockets with support for up to 256 MB of SDRAM using DIMMs...

  • Page 92: System Board Components

    The following table lists the major components on the system board. System Board Components Component Processor (mounted in a S.E.C. cartridge) Intel 82440ZX AGPSet: 82443ZX AGP Host Bridge Controller (PAC) 82371EB PCI ISA/IDE Xcelerator (PIIX4) Winbond Multi Super I/O W83977TF controller ®...

  • Page 93: Processor And Secondary Cache

    Processor and Secondary Cache The system uses an Intel Celeron, Pentium II, or Pentium III processor with an internal clock speed of 300 MHz, 333 MHz, 350 MHz, 366 MHz, 400 MHz, 433 MHz, 450 MHz, or 500 MHz (depending on type of processor and model). The processor is an advanced pipelined 32-bit addressing, 64-bit data processor designed to optimize multitasking operating systems.

  • Page 94: System Memory

    The Flash ROM allows the system and video BIOS to be upgraded with the BIOS Update utility, without having to physically remove the ROM (see Section 2 for further information on the BIOS Update utility). The Flash ROM supports the reprogramming of the system BIOS and the video BIOS. System Memory The system comes with between 32 MB and 256 MB of SDRAM installed in DIMM sockets on the system board.

  • Page 95: Pci/Ide Ports

    PCI/IDE Ports The system board supports two high-performance PCI/IDE ports: a primary port and a secondary port on the system board. Each port supports up to two devices for a total of four IDE devices. The primary PCI/IDE port has an enhanced IDE interface that supports PIO Mode 4 devices with 16 MB per second 32-bit wide data transfers on the high-performance PCI local bus.

  • Page 96: Serial Interface

    Serial Interface The system has two 16C550 UART compatible serial ports (COM1 and COM2) integrated on the I/O controller. The serial ports support the standard RS-232C interface. The buffered high-speed serial ports support transfer rates up to 115.2 KB. These ports allow the installation of high-speed serial devices for faster data transfer rates.

  • Page 97: Accelerated Graphics Port

    500 MB of data to be transmitted per second. The AGP is Plug and Play compatible and supports the ATI Minden AGP, ATI XPERT AGP, and Diamond Viper graphics boards available from NEC CSD. With the graphics board installed in the AGP slot, attach the display monitor to the board’s VGA-compatible connector on the rear panel.

  • Page 98: Integrated Audio

    Integrated Audio To support the increasing number of multimedia applications, a Creative ES1373 PCI audio chip is integrated on the system board. The chip provides 16-bit stereo, Sound Blaster Pro -compatible audio. The sound system provides all the digital and analog mixing functions required for playing and recording audio on personal computers.

  • Page 99: Memory Map

    Memory Map The system memory map is shown in the following table. Memory Space Size 100000-18000000 383 MB FC000-FFFFF 16 KB FA000-FBFFF 8 KB F9000-F9FFF 4 KB F8000-F8FFF 4 KB E8000-E7FFF 64 KB E0000-E7FFF 32 KB C8000-D7FFF 96 KB A0000-C7FFF 160 KB 9FC00-9FFFF 1 KB...
  • Page 100 I/O Address Map Address (Hex) 0070, bit 7 0070, bits 6 through 0 0071 0078-0079 0080-008F 00A0-00A1 00B2-00B3 00C0-00DE 00F0 0170-0177 01F0-01F7 0200-0207 0220-022F 0240-024F 0278-027F 0290-0297 02E8-02EF 02F8-02FF 0300-0301 0330-0331 0332-0333 0334-0335 0376 0377 0377, bit 7 0377, bits 6 through 0 0378-037F 0388-038D 03B4-03B5...
  • Page 101 Address (Hex) 03CE-03CF 03D4-03D5 03DA 03E8-03EF 03F0-03F5 03F6 03F7 (write) 03F7, bit 7 03F7, bit 6 through 0 03F8-03FF 04D0-04D1 0530-0537 0604-060B LPT n + 400h 0CF8-0CFB* 0CF9** 0CFC-0CFF 0E80-0E87 0F40-0F47 0F86-0F87 FF00-FF07 FFA0-FFA7 FFA8-FFAF * Only accessible by DWORD accesses. ** Byte access only.

  • Page 102: Dma Settings

    DMA Settings The system’s DMA settings are given in the following table. DMA Setting * In Plug and Play systems, these settings are typical but may vary by configuration. DMA Settings Device Audio Audio/parallel port Diskette drive Parallel port (for ECP or EPP)/audio Reserved —–...

  • Page 103: Illustrated Parts Breakdown

    Illustrated Parts Breakdown Ordering Parts Field Replaceable Unit List Illustrated Parts Breakdown...

  • Page 104: Ordering Parts

    The following tables list telephone numbers for ordering system parts and options field-replaceable parts for the system. The PowerMate VT 300i Series system illustrated parts breakdown figure is at the end of this section. Ordering Parts Use the telephone numbers in the following table to order spare parts.

  • Page 105: Field Replaceable Unit List

    Field Replaceable Unit List The following table lists the field replaceable units (FRUs) for the PowerMate VT 300i Series of computers. PowerMate VT 300i Series System FRU List Item Description Microsoft IntelliMouse Logitech 3-Button Mouse Keyboard, Chicony, Ergo Power Cable...
  • Page 106 PowerMate VT 300i Series System FRU List Item Description GVC 10/100 Network Board Chassis Cover, Left Side Chassis Cover, Right Side Front Panel (complete assembly) Plastic Blank Panel – 5-1/4 inch Logo, NEC PowerMate Speaker Power Adapter 10-Watt Speakers w/Cables and Power Adapter, Harman/Kardon...

  • Page 107: Illustrated Parts Breakdown

    Illustrated Parts Breakdown The following figure shows the illustrated parts breakdown (IPB) for the PowerMate VT 300i Series computers. Each FRU on the IPB is identified with a number that cross-references the FRU list. PowerMate VT 300i Series Computer Illustrated Parts Breakdown...

  • Page 108: Preventive Maintenance

    Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning...

  • Page 109: System Cleaning

    This section contains general information for cleaning and checking the system, keyboard, and monitor. The system unit, keyboard, and monitor require cleaning and checking at least once a year, and more often if operating in a dusty environment. No other scheduled maintenance is required.

  • Page 110: Mouse Cleaning

    3. Clean the enclosure and keys with a damp cloth. A small, soft-bristle brush may be used to clean between the keys. Do not wet or dampen the keyboard’s printed circuit board. If the board gets wet, thoroughly dry it before reattaching the keyboard to the system unit. Mouse Cleaning The mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism under normal conditions.

  • Page 111: Troubleshooting

    Troubleshooting Checklist Diagnostics...

  • Page 112: Checklist

    This section provides information to help isolate and repair system malfunctions at the field level. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen. If screen messages do not help or an error message does not appear, refer to the information in this section to help determine and correct the problem.
  • Page 113 System emits continuous beeps. Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call the NEC CSD Technical Support Center. System does not maintain date, time, system configuration information. Change the battery (see “Battery Replacement” in Section 3, “Disassembly and Reassembly”).

  • Page 114: Diskette Drive Problems

    Diskette Drive Problems Check the following to see the possible cause and solution. Diskette won’t load. Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the diskette is formatted. If not, format it. See the operating system documentation.

  • Page 115: Keyboard/Mouse Problems

    Check that the video refresh rate and video driver are correct. Click the right mouse button anywhere on the Windows desktop and a menu appears. Click appears. Keyboard/Mouse Problems Check the following problem to see the possible cause and solution. Mouse or keyboard does not respond.

  • Page 116: Speaker Problems

    The CD-ROM drive plays music CDs but the sound is not heard. However, .WAV and .MIDI sounds can be heard when played. Check that the cable connecting the CD-ROM drive to the system board CD audio connector is in place and secure. Check the CD Audio volume setting.
  • Page 117 Problem Symptom No power (cont’d) Power supply Any of the following conditions malfunction could occur: Front panel lamps out, diskette and/or hard drives do not spin, monitor blank, interface ports not working, and keyboard lamp out and/or cannot input from keyboard. Operating system Intermittent beeping at power-on.
  • Page 118 Problem Symptom Diskette drive does Lamp on drive panel does not light not work when diskette is loaded. Hard drive Hard drive lamp does not light but malfunction hard drive can be accessed. Hard drive controller failure message displayed. Cannot access hard drive. Memory malfunction Total memory not recognized.
  • Page 119 Problem Symptom Monitor malfunction Unable to synchronize display. Wavy display. Blank display. CD-ROM drive System power not on. malfunction Disc tray does not open. Problems and Solutions Solution 1. Adjust the monitor’s synchronization controls. 2. Check that the monitor’s resolution matches the video setting or the video driver used (see Section 2).
  • Page 120 Problem Symptom CD-ROM drive No sound from CDs. malfunction (cont”d) Cannot access CD-ROM drive. Communication Bad data or no data when error communicating. 7-10 Troubleshooting Problems and Solutions Solution 1. Check that speaker power is on and volume is adjusted. 2.

  • Page 121: Nec Csd Information Services

    NEC CSD Information Services Service Telephone Numbers Technical Support Product Information...

  • Page 122: Service Telephone Numbers

    To access the NEC CSD FTP site: Technical Support The following sections provide information for obtaining technical support from NEC CSD. With access to a telephone, modem, and/or fax machine, you can use these services to obtain information on a 24-hour basis. NEC CSD Website If you have a modem or a network board and an Internet Service Provider account, you can access the NEC CSD website.

  • Page 123: Email/Fax Technical Support Service

    Internet network if you have a modem. The email address is: tech-support@neccsd.com You can also fax technical questions to the NEC CSD Technical Support Center if you have access to a fax machine or fax/modem. The fax number is:...

  • Page 124: Product Information

    Direct assistance is available 24 hours a day, 7 days a week. Call the NEC CSD Technical Support Center, toll free, at for the following support. System hardware — toll-free phone support is limited to the length of the standard warranty.
  • Page 125 ! CAUTION NEC CSD recommends that you download files from the Bulletin Board Service to a diskette and not to your hard drive. Log onto the BBS as follows. 1. From the Windows desktop, click 2. Point to Programs . Point to 3.
  • Page 126 After you complete downloading your file, log off the BBS as follows. 12. Press (to continue). Enter 13. Press (command for Goodbye/Hangup). 14. Press Enter 8-6 NEC CSD Information Services ! CAUTION...

  • Page 127: Specifications

    Specifications System Board Keyboard Mouse Speakers System Unit Diskette Drive Hard Drives Power Supply Fax/Modem Board Graphics Boards CD-ROM Drives PC Adapter Unit Tape Backup Unit Zip Drive Environmental and Safety...

  • Page 128: System Specifications

    This section contains the specifications for the various components comprising the PowerMate VT 300i Series systems. The following table lists the specifications and the pages where the specifications can be found. Specification System board Keyboard Mouse Speakers Diskette drive Hard drives...

  • Page 129: System Board Specifications

    System Board Specifications The specifications for the system board are included in the following table. Feature System Board Processor Cache Memory Flash ROM Chip Set I/O Controller System Memory Optional DIMMs Video Memory Audio Chip Battery Keyboard Specifications The specifications for the keyboard are included in the following table. Feature Keyboard Dimensions...

  • Page 130: Mouse Specifications

    Mouse Specifications The specifications for the mouse are included in the following table. Feature Mouse Features Operating Characteristics Physical Features Temperature Range Speaker Specifications The specifications for the speaker are included in the following table. Feature Speakers Features Performance 9-4 Specifications Mouse Specifications Specification Microsoft IntelliMouse...

  • Page 131: System Unit Specifications

    System Unit Specifications The specifications for the system unit are included in the following table. Feature Dimensions Weight Device Slots Expansion Board Slots Peripheral Interface (rear panel) Front Panel Diskette Drive Specifications The specifications for the diskette drive are included in the following table. Feature Diskette Drive Recording Capacity...

  • Page 132: 4.3-Gb Seagate Hard Drive Specifications

    Diskette Drive Specifications Feature Data Transfer Rate Disk Speed Number of Tracks Temperature Relative Humidity Dimensions (W x H x D) Weight 4.3-GB Seagate Hard Drive Specifications The specifications for the 4.3-GB Seagate hard drive are included in the following table. 4.3-GB Seagate Hard Drive Specifications Feature Hard Drive...

  • Page 133: 4.3-Gb Maxtor Hard Drive Specifications

    4.3-GB Maxtor Hard Drive Specifications The specifications for the 4.3-GB Maxtor DiamondMax™ hard drive are included in the following table. 4.3-GB Maxtor DiamondMax Hard Drive Specifications Feature Hard Drive Formatted Capacity Nominal Rotational Speed Number of Disks Number of R/W Heads Buffer Size Power Temperature (non-condensing)

  • Page 134: 8.4-Gb Fujitsu Hard Drive Specifications

    8.4-GB Fujitsu Hard Drive Specifications The specifications for the 8.4-GB Fujitsu hard drive are included in the following table. 8.4-GB Fujitsu Hard Drive Specifications Feature Hard Drive Formatted Capacity Nominal Rotational Speed Number of Disks Number of R/W Heads Buffer Size Power Temperature (non-condensing) Humidity (non-condensing)

  • Page 135: 8.4-Gb Maxtor Hard Drive Specifications

    8.4-GB Maxtor Hard Drive Specifications The specifications for the 8.4-GB Maxtor hard drive are included in the following table. 8.4-GB Maxtor DiamondMax Hard Drive Specifications Feature Hard Drive Formatted Capacity Nominal Rotational Speed Number of Disks Number of R/W Heads Buffer Size Power Temperature (non-condensing)

  • Page 136: 12.9-Gb Maxtor Hard Drive Specifications

    12.9-GB Maxtor Hard Drive Specifications The specifications for the 12.9-GB Maxtor hard drive are included in the following table. 12.9-GB Maxtor DiamondMax Hard Drive Specifications Feature Hard Drive Formatted Capacity Nominal Rotational Speed Number of Disks Number of R/W Heads Buffer Size Power Temperature (non-condensing)

  • Page 137: Fax/Modem Board Specifications

    Fax/Modem Board Specifications The specifications for the fax/modem boards are included in the following table. Fax/Modem Board Specifications Feature Fax/Modem Board Data (maximum speed) Error Control and Data Compression Fax Modulation Schemes Fax Standards Specification U.S. Robotics Python V.90 56.6 Kbps ISA Modem Diamond MDM100D V90 56 Kbps TTU PCI Modem Aztech MDM100A V90 56 Kbps TTU PCI Modem GVC MDM100G V90 56 Kbps TTU PCI Modem...

  • Page 138: Ati Minden Agp Board Specifications

    ATI Minden AGP Board Specifications The specifications for the ATI Minden (Rage IIC) 4 MB AGP board are included in the following table. ATI Minden (Rage IIC) AGP Board Specifications Feature AGP Board Controller Bus Type Video BIOS Memory Vertical Refresh Maximum Dot (Pixel) Rate Connectors ATI Expert 98 AGP 8 MB Board Specifications...

  • Page 139: Diamond Viper V550 Agp Board Specifications

    Diamond Viper V550 AGP Board Specifications The specifications for the Diamond Viper V550 AGP 2D/3D graphics board are included in the following table. Diamond Viper V550 AGP Board Specifications Feature AGP Board Controller Resolutions Bus Type Memory Vertical Refresh Connectors Lite-On 32X and 40X CD-ROM Drive Specifications The specifications for the Lite-On 32X and 40X CD-ROM drives are included...

  • Page 140: Nec 32X Cd-Rom Drive Specifications

    Lite-On 32X and 40X CD-ROM Drive Specifications Feature Temperature Humidity Physical Dimensions Weight NEC 32X CD-ROM Drive Specifications The specifications for the NEC 32X CD-ROM drive are included in the following table. NEC 32X CD-ROM Drive Specifications Feature 32X CD-ROM Drive Data Transfer Rate Memory Buffer...

  • Page 141: Hitachi 4X Dvd-Rom Drive Specifications

    Hitachi 4X DVD-ROM Drive Specifications The specifications for the Hitachi 4X DVD-ROM drive are included in the following table. Hitachi 4X DVD-ROM Drive Specifications Feature 4X DVD-ROM Drive Data Transfer Rate Interface Memory Buffer Supported Modes Capacity Temperature Humidity Weight Dimensions PC Adapter Device Specifications The specifications for the PC adapter device are included in the following table.

  • Page 142: Tape Backup Unit Specifications

    PC Adapter Device Specifications Feature Software Functionality Tape Backup Unit Specifications The specifications for the tape backup unit are included in the following table. Tape Backup Unit Specifications Feature Tape Backup Unit Capacity Effective Backup Rate Data Transfer Rate Tape Speed Read/Write Search/Rewind Recording Method...

  • Page 143: Zip Drive Specifications

    Tape Backup Unit Specifications Feature Temperature Humidity Altitude Zip Drive Specifications The specifications for the Zip drive are included in the following table. Feature Zip Drive Sustained Data Transfer Rate Burst Transfer Rate Minimum Seek Average Seek Maximum Seek Average Latency Spindle Speed Track-to-Track Access Time Average Head Switch Time...

  • Page 144: Environmental And Safety Specifications

    Environmental and Safety Specifications The system environmental and safety specifications are included in the following table. Feature Recommended Operating Environment Administrative Compliance Compliance The system meets the compliance standards listed in the following table. Usage Domestic Canadian European Energy Star The system meets all requirements in the European Waste Regulation Ordinance for packaging and scrap.

  • Page 145: Release Notes

    Release Notes General Notes SCSI Drive Limitations LS-120 SuperDisk Copy Utility NEC OS Restore CD PIIX4 Limitations New System Board Jumper Settings Intel Processor Serial Number Control Utility Windows 95 Issues Windows 98 Issues Windows NT Issues...

  • Page 146: General Notes

    All other applications and online documentation are installed from the NEC Application and Driver CD. Microsoft Internet Explorer also comes on the NEC Application and Driver CD for systems with the Windows 95 or Windows NT Launch the NEC Application and Driver CD as follows:...

  • Page 147: Setting Boot Order In Bios

    The Help Center cannot run without Microsoft Internet Explorer 4.01. See “NEC Application and Driver CD” in Chapter 3 of the PowerMate VT 300i Series User’s Guide for detailed information about installing applications from the Application and Driver CD.

  • Page 148: Installing Cheyenne Backup

    Cheyenne Backup utility removes this message. See “Using Cheyenne Backup” for issues related to using the utility in Windows 95. A-4 NEC PowerMate VT 300i Series Release Notes icon in the Control Panel window. Network tab. In the Protocols display, the following protocols NetBEUI Protocol.

  • Page 149: Installing Laplink Application Not Supported

    Installing LapLink Application Not Supported The LapLink application included on the NEC Application and Driver CD is not supported. This version of LapLink can cause problems when installed. When released, a new version will be available on the NEC CSD website http://www.nec-computers.com...

  • Page 150: Installing Internet Explorer 4.01 Add-On Components From The Nec Driver Cd

    NEC Driver CD Choosing the Installing Internet Explorer 4.01 Add-On Components option on the NEC Driver CD results in a file opening error message. Due to the space these components require, the component files are not included on the NEC Driver CD.

  • Page 151: Using The Nec Os Restore Cd With A Scsi Drive

    If a situation arises in which a full operating system restore must be performed using the NEC OS Restore CD, first boot the system from the bootable diskette. (This might be necessary, for example, if the system does not boot from the hard drive.) The bootable diskette comes with all systems that have a SCSI hard...

  • Page 152: Nec Os Restore Cd

    NEC OS Restore CD The following sections provide information about the “Fix OS” Restore option on the NEC OS Restore CD. Please use this information in place of the Fix OS information in the Chapter 3 “NEC OS Restore” sections of your PowerMate VT 300i Series User’s Guide.

  • Page 153: Piix4 Limitations

    The following operating limitations apply to PIIX4 (PCI ISA IDE Xcelerator). Reconfiguring Ultra DMA Support The PCI IDE interface on the PowerMate VT 300i Series system supports the latest ATA ULTRA DMA/33 interface. In order to do so, the PIIX4 component that was recently released from Intel Corporation was incorporated in the system.

  • Page 154: Determining Ide Device Compatibility

    When users install their own version of Windows 95, ULTRA DMA/33 does not function without the addition of these files. These .INF files can be added to a new install of Windows 95 by using the NEC OS Restore CD. This results in full ULTRA DMA/33 support.
  • Page 155 NEC PowerMate VT 300i Series Release Notes A-11...

  • Page 156: Intel Processor Serial Number Control Utility

    2 megabytes of hard drive space. Installing the Utility The Intel Processor Serial Number Control Utility (version 1.0) comes on the NEC Application and Driver CD. See your PowerMate VT 300i Series User’s Guide for information about using the NEC Application and Driver CD. setup.exe from the directory where you unzip the file.

  • Page 157: Getting Answers To Faqs

    Generally not, other than related to the manufacturing process. Intel does not, in the absences of advance and express consent of a user, collect serial number data which is otherwise identified with a user. www.intel.com/pentiumiii NEC PowerMate VT 300i Series Release Notes A-13...

  • Page 158: Getting Intel Technical Support

    The first instances end with an indication that no data was transferred. The last instance completes the backup successfully. See also “Installing Cheyenne Backup” earlier in this document. A-14 NEC PowerMate VT 300i Series Release Notes http://support.intel.com 800-628-8686 from 5:00 a.m.

  • Page 159: Restoring Software With A Us Robotics 56K V.90 Modem Installed

    Windows 98 displays tape device detection icons in Control Panel and Device Manager when no tape devices are installed in the system. This is normal for the chipset used on the PowerMate VT 300i Series system board. The Windows 98 operating system indicates that support for a tape device is available.

  • Page 160: Finding No Network Neighborhood Icon On The Desktop

    1. Follow the instructions in the PartitionMagic Userinfo folder to install BootMagic. When the “BootMagic Configuration” box appears at the end of the installation, continue to the next step. A-16 NEC PowerMate VT 300i Series Release Notes ® operating system.

  • Page 161: Correcting The Bootmagic Configuration

    BootMagic Configuration box to complete the ! CAUTION Programs . The BootMagic Configuration box appears. again. The main BootMagic Configuration screen button. The BootMagic menu appears button. The BootMagic menu ENABLE BOOTMAGIC NEC PowerMate VT 300i Series Release Notes A-17 PowerQuest BootMagic...
  • Page 162 SAVE/EXIT from the BootMagic Configuration box, even if you do not want to use BootMagic. Omitting this step results in an error message. A-18 NEC PowerMate VT 300i Series Release Notes in the BootMagic Configuration box. Either choice, to ! CAUTION...

  • Page 163: Glossary

    Glossary access time The time period between the supply of an access signal and the output or acceptance of the data by the addressed system. Examples are the access times for DRAMs, SRAMs, hard drives, and CD-ROM drives. Hard drive access time is the time it takes for a computer to get data from the drive.
  • Page 164 Application Programming Interface. An API is a series of functions that programs can use to make the operating system do routine or repetitive tasks. Using Windows APIs, for example, a program can open windows, files, and message boxes (as well as perform more complicated tasks) by passing a single instruction.
  • Page 165 audio Relating to or capable of producing sound. Multimedia computers make extensive use of audio. A digital movie format created by Microsoft. AVI is short for “audio/video interleave,” a method of including a digital movie and its accompanying sound in the same file.
  • Page 166 Binary digit. The smallest unit of computer data. A single digital piece of information, generally represented by the numeral 0 or 1. Usually the transition between the states of +5V and -5V within a computer, the charge of a transistor in an integrated circuit, or the change in polarity of a magnetic region on a disk.
  • Page 167 boot sector The part of the boot block that contains the operating system loader, a program that starts by itself and loads the operating system. Bits per second. The number of bits of data that can be transmitted in one second. Because data compression schemes enable more than one bit per voltage transition, bps is equivalent to baud only if no compression is used.
  • Page 168 chassis The metal frame to which the electronic components of the computer (such as the system board, power supply, and drive bays) are attached. The chassis goes inside the system unit cover. checksum A number, calculated from a block of data, used to verify the integrity of that data. For example, a modem could send a block of data and include the number of 1’s that occur in the block.
  • Page 169 DIMM Dual Inline Memory Module. Circuit board with pins connecting to different memory chips on both sides of the board, which allows for wider and faster data transfer (128-bit). See SIMMs. Direct Memory Access. A method for transferring data, usually between memory and a disk drive, without going through the CPU.
  • Page 170 EIDE Extended Integrated Drive Electronics. The EIDE specification is an enhanced version of IDE that allows for faster transfer rates and supports larger hard drive sizes enhanced VGA A video interface that offers more colors or higher resolution than VGA. Enhanced Parallel Port, a parallel port standard for PCs that supports bidirectional communication between the PC and attached device (such as a printer).
  • Page 171 hertz (Hz) A unit of frequency equal to one cycle per second. hexadecimal A number system that uses 16 as the base. (Place value indicates powers of 16.) It uses the digits 0-9 and A-F. Used around computers because a byte (eight binary digits) easily converts to a two digit hexadecimal number.
  • Page 172 Interrupt Request. A signal that, when received by the CPU, makes it stop what it is going to do something else. An interrupt is a way in which a particular device in a computer communicates with the CPU. PCs have 16 IRQ lines that can be assigned to different devices (for example, printers, scanners, modems).
  • Page 173 MOdulator-DEModulator. A device that links computers over a telephone line. Multimedia Personal Computer, a software and hardware standard developed by a consortium of computer firms led by Microsoft. There are three MPC standards, called MPC, MPC2, and MPC3, respectively. Each specifies a minimum hardware configuration for running multimedia software.
  • Page 174 overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
  • Page 175 port Any connection by which data can enter or leave a computer or peripheral. Provides the means for an interface between the microprocessor and external devices. A cable connector is usually plugged into the port to attach the device to the computer.
  • Page 176 Self-Monitoring Analysis and Reporting Technology. A hard drive feature that works in conjunction with system software (for example, LANDesk Client Manager, NEC Auto Backup) for identifying a potential problem on the hard drive and automatically backing up system files to a user-specified device, such as a tape or Zip drive.
  • Page 177 system board The main printed circuit board inside the system unit into which other boards and major chip components, such as the system microprocessor, are connected. Tracks per inch. track Any of many concentric circular regions on a disk for storing data. Tracks are divided into sectors.
  • Page 178 VRAM Video RAM. VRAM is special-purpose memory used by video adapters. Unlike conventional RAM, VRAM can be accessed by two different devices simultaneously. This enables a video adapter to access the VRAM for screen updates at the same time that the CPU provides new data. VRAM yields better graphics performance but is more expensive than normal RAM.

  • Page 179: Index

    CD-ROM drive jumpers Lite-On CD-ROM, 2-8 NEC CD-ROM, 2-7 CD-ROM drives cabling, 1-11 features, 1-11 Lite-On 32X/40X specifications, 9-13 NEC 32X specifications, 9-14 Cheyenne Backup, 2-28 CMOS battery removal, 3-23 CMOS clear setting jumper, 4-6 Components, 1-9 AGP board, 1-11...
  • Page 180 Diskette drive, 1-10 removal, 3-20 specifications, 9-5 DMA settings functions, 4-21 Documentation, online NEC Help Center, 2-27 DVD-ROM drives Hitachi 4X specifications, 9-15 Email/fax technical support, 8-3 Environmental and safety specifications, 9-18 Exit menu (BIOS), 2-18 Expansion board removal, 3-8...
  • Page 181 8-3 FTP site, 8-4 product information, 8-4 technical support services, 8-3 telephone numbers, 8-2 website, 8-2 NEC CSD service and support information, NEC Help Center, 2-27 installing, 2-27 uninstalling, 2-27 Network, 1-12 Online documentation NEC Help Center, 2-27...
  • Page 182 9-16 Technical support services, 8-3 Telephone numbers service and support, 8-2 Troubleshooting, 7-2 CD-ROM drive, 7-5 diskette drive, 7-4 keyboard/mouse, 7-5 monitor, 7-4 problem checklist, 7-2 problem diagnostics, 7-6 speakers, 7-6 Uninstalling, NEC Help Center, 2-27 Upgrading BIOS, 2-18...
  • Page 183 USB interface features, 4-15 Utilities Cheyenne Backup, 2-28 Wake-On Lan setting jumper JWOL, 4-7 Website, 8-2 Windows network security, 1-8 Zip drive, 1-13 jumpers, 2-8 specifications, 9-17 Index-5...

  • Page 184: Regulatory Statements

    Regulatory Statements FCC Statement Note for Canada Battery Replacement Battery Disposal...
  • Page 185 The following regulatory statements provide information about use of the PowerMate VT 300i Series computer: FCC Statement (For United States Only) Note for Canada Battery Replacement Battery Disposal. Regulatory Statements-2...
  • Page 186 FCC Statement (For United States Use Only) WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 187 Note for Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B repecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Regulatory Statements-4...

  • Page 188: Battery Replacement

    NEC recommends that you replace the battery. For battery replacement information, see “CMOS Battery Removal” in Section 3 of this manual or call your NEC CSD dealer or the NEC CSD Technical Support Center. WARNING: There is a danger of explosion if the battery is incorrectly replaced.

  • Page 189: Battery Disposal

    Battery Disposal Do not place used batteries in your regular trash. The nickel-cadmium or nickel metal-hydride batteries must be collected, recycled, or disposed of in an environmentally-approved manner. The incineration, landfilling, or mixing of batteries with the municipal solid waste stream is prohibited by law in most areas. Return batteries to a federal or state approved battery recycler.
  • Page 190 456-00050-000SRV NEC Computer Systems Division Packard Bell NEC, Inc. 5/99 1 Packard Bell Way Sacramento, CA 95828-0903 www.nec-computers.com...

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