Renault MASTER 2024 User Manual page 279

EMERGENCY CALL
In the event of an acci­
dent, if the location and
traffic conditions permit,
stay close to the vehicle
in order to be able answer the call
centre quickly if necessary.
Manual mode
The emergency call can be initiated
by:
– pressing and holding the button 2
for at least three seconds;
or
– pressing the button 2 five times
within 10 seconds.
If the button was pressed by mistake, it
is possible to cancel the call by press­
ing and holding the button 2 for
around two seconds, before the call is
connected to the call centre.
Once a call is established, only the call
centre can end it.
Operating faults
In some cases, the emergency call
may not work (e.g. low battery, etc.).
If the system detects an operating
fault, the warning light 1 is illuminated
in red for more than 30 minutes.
In the event of a system fault, the 1
warning light goes off and is no longer
lit up.
In these two cases, contact an ap­
proved dealer as soon as possible.
The system operates with a
dedicated battery. The bat­
tery service life is approxi­
mately four years (the warning
light 1 appears in red to warn
you).
Consult an approved dealer.
Without the emergency call
feature, the system is not
trackable and will not be
under constant surveillance. Data
is automatically and constantly
erased, and the system stores on­
ly the last three positions of the
vehicle.
According to legislation relevant
to the country, data is only sent in
the event of an emergency call.
Data sent to the call centre is
treated according to the personal
data protection laws applicable in
the country where you are locat­
ed. The system stores activity his­
tory data for 13 hours only.
The vehicle owner has the right of
access to their data. They can re­
quest that the data be corrected,
deleted or locked.
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