Sartorius Entris II Advanced Series Operating Instructions Manual page 44

Malfunctions
Warning message Fault
ERR 10 Taring is not possible.
ERR 11 The weight value
cannot be saved in
the tare memory.
Low voltage of
battery of the
internal clock
module: The date
and time may be
incorrect.
Calibration The device cannot
canceled be adjusted when
starting the
calibration function
due to a zero point
error or an absence
of leveling
(conformity-assessed
models).
The balance
needs to be
adjusted!
Remaining time in
minutes: xx
Weight value is
invalid
The balance
needs to be
leveled!
44 Entris II Advanced Line Operating Instructions
®
Cause
The device cannot be
manually tared because
an application program
has the tare memory
reserved.
The weight value is
negative or "zero".
The battery is nearly
empty.
The device was not
zeroed before calibration.
The device is loaded.
The balance drifts too far.
The internal motor weight
unit is defective.
Conformity-assessed
models: The device is not
leveled.
The device needs to be
calibrated and adjusted.
The device is in the warm-
up phase and has not yet
reached its operating
temperature.
xx = remaining time in
minutes
The displayed value is
invalid.
The device is not leveled.
Remedy
To release the tare memory:
Exit the application
program with the [End]
button.
Check the sample being
weighed.
Zero the device before
placing the sample on the
balance.
Contact Sartorius Service.
Zero the device.
Check the preload and set
if necessary.
Remove the sample from
the weighing pan.
Allow to warm up. Re-align
the device.
Contact Sartorius Service.
Calibrate and adjust the
device.
Comply with the warm-up
time after switching the
device on.
Zero the device.
Level the device.
Chapter,
page
7.2, 37
14.8, 49
8.4, 39