Sartorius Entris II Advanced Series Operating Instructions Manual page 43

10 Malfunctions
10.1 Warning Messages
Warning message Fault
APP.ERR. The device has
measured an invalid
weight value.
DIS.ERR. The value to be
output cannot be
shown in the
operating display.
HIGH or ERR 55 The device is
overloaded.
LOW or ERR 54 The modulation of
the weighing
converter inside the
device is too low.
COMM.ERR. The device is not
receiving any weight
values.
PRT.ERR. The [Print] button is
locked.
SYS.ERR. The system data is
faulty.
Cause
The applied weight is too
low.
The weight value is
negative.
No sample has been
placed on the balance.
The data to be displayed
is not compatible with the
set display format.
The device's maximum
weighing capacity has
been exceeded.
No weighing pan has
been placed on the
balance.
A previously forgotten
weight was removed after
starting the device.
An error exists in the
weighing system or in the
device electronics.
No communication exists
between the control unit
and the weigh cell.
The data interface for
print output is set to xBPI
mode.
A memory error exists in
the control unit.
Entris II Advanced Line Operating Instructions
®
Malfunctions
Remedy
Increase the applied weight
to more than the minimum
load.
Place the sample on the
balance.
Adjust the display settings,
e.g., resolution, unit,
decimal places.
Reduce the applied weight
to below the device's
maximum weighing
capacity.
Insert the weighing pan
into the device and switch
the device off and on again.
Contact Sartorius Service.
Wait until the control unit
restores the
communication with the
weigh cell.
If the problem occurs again:
Contact Sartorius Service.
Reset the menu to the
factory settings.
If the problem occurs again:
Contact Sartorius Service.
Switch the device off and
on again.
If the problem occurs again:
Contact Sartorius Service.
Chapter,
page
8.1, 39
43