Roland SonicCell User Manual page 190

Troubleshooting
Issues related to external input
Q
The device connected to INPUT is inaudible or is not loud
enough
A
Check the following points.
• Are the audio cables connected correctly?
Check the connections.
• Could an audio cable be broken?
Could you be using a connection cable that contains a
resistor? Use a connection cable that does not contain a
resistor
• Could the INPUT LEVEL knob be set to "MIN"?
Adjust the knob to an appropriate level.
• Is the INPUT gain select switch in the appropriate
position?
Set the INPUT gain select switch as appropriate for the
equipment that is connected.
Q
No sound from the mic
A
Could you have connected a condenser mic?
If you're using a condenser mic, you'll need to provide
phantom power.
Turn Phantom Power "ON." (p. 142)
• Could the mic cable be broken?
• Could the INPUT gain select switch be in a position other
than "MIC"?
Set the INPUT gain select switch to "MIC."
Issues related to USB memory
Q
USB memory is not detected.
The files are not shown.
A
Check the format of your USB memory.
The SonicCell can use USB memory that has been
formatted as FAT. If your USB memory was formatted
using any other method, please re-format it using FAT.
Q
Can't back up to USB memory
A
Check the following points.
• Could the USB memory be write protected?
• Is there sufficient free space on the USB memory?
190
Issues related to songs
Q
Playlists are not shown
A
This may be due to the following reasons.
• Playlists may not be shown if you directly add/delete/
modify the song data in the SonicCell folder without using
Playlist Editor.
• For some reason the USB memory is not recognized.
• It is possible that the USB memory was not formatted
correctly. The SonicCell can use USB memory that has
been formatted as FAT. If your USB memory was
formatted using any other method, please re-format it
using FAT.
Q
Songs are not shown
A
This may be due to the following reasons.
• Are the songs placed in the root directory?
Songs may not be shown if you directly add/delete/
modify the song data in the SonicCell folder without using
Playlist Editor.
• It is possible that the USB memory was not formatted
correctly. The SonicCell can use USB memory that has
been formatted as FAT. If your USB memory was
formatted using any other method, please re-format it
using FAT.
Q
Songs won't play
A
This may be due to the following reasons.
• Could a "?" symbol be shown in the song list of the
playlist?
The sampling rate of the song (audio file) differs from the
sampling rate of the SonicCell itself.
Change the SAMPLING RATE switch of the SonicCell to
match the sampling rate of the song.
* If you move the SAMPLING RATE switch while the power
is on, you'll need to turn the power off and on again.
• The file type of the song is not one of the file types that the
SonicCell can play.
• It may be that the song data is damaged.
• Songs cannot be played if you directly add/delete/
modify the song data in the SonicCell folder without using
Playlist Editor.
Q
Can't hear the playback sound
A
Is the playback volume set correctly?
Adjust the playback volume in the player screen. (p. 169)
Issues related to USB connection
Q
The SonicCell is not recognized by my computer
A
You must connect the SonicCell to a computer whose USB
port supports USB 2.0 Hi-Speed connections.