Muratec OB Document Download Manager
errors
Phenomenon
Device to check Check point
Cannot
PC
download a
document
6-10
M
uratec
PC_Users_Guide.indb
10
Check if "Muratec OB Docu-
ment Download Manager" is
running.
Check if the IP address is
entered correctly.
Check if a correct user is
selected.
Check if a download task is
created.
Check if "Muratec OB Docu-
ment Download Manager"
on other PCs has the setting
of automatic document
deletion after downloading a
document.
ob d
d
ocuMent
ownLoad
Countermeasure
If "Muratec OB Document Download
Manager" is not running, you cannot
download. Start up "Muratec OB Docu-
ment Download Manager".
Make sure the IP address is the correct
OfficeBridge IP address in the "Office-
Bridge settings" dialog box of "Muratec
OB Document Download Manager".
Register a user correctly in the "User
settings" dialog box of "Muratec OB Docu-
ment Download Manager".
Create a download task in the "Download
Utility – Console" dialog box of "Muratec
OB Document Download Manager".
Release the setting of automatic docu-
ment deletion after downloading a docu-
ment on other PCs.
M
anaGer errorS
2007/04/27
10:18:16