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JUPITER-(3000K, 6000K, 9000K)-H1 Smart
Transformer Station
User Manual
Alar
Alarm
m ID
Name
2383
Controller
Communica
tion Error
2384
Software
Version
Mismatch
2385
Low-
Voltage
Side
Underfrequ
ency
Protection
2386
Low-
Voltage
Side
Overfreque
ncy
Protection
Issue 02 (2023-09-30)
Alarm
Possible Cause
Severity
Major
Cause ID = 2
The monitoring device
communication is
interrupted between
the master control and
low-voltage cabinet A.
Cause ID = 3
The monitoring device
communication is
interrupted between
the master control and
low-voltage cabinet B.
Cause ID = 4
The monitoring device
communication is
interrupted between
the master control and
the medium-voltage
room.
Major
The upgrade fails.
Major
Cause ID = 1
Low-voltage cabinet A
on the low-voltage
side experiences
underfrequency.
Cause ID = 2
Low-voltage cabinet B
on the low-voltage
side experiences
underfrequency.
Major
Cause ID = 1
Low-voltage cabinet A
on the low-voltage
side experiences
overfrequency.
Cause ID = 2
Low-voltage cabinet B
on the low-voltage
side experiences
overfrequency.
Copyright © Huawei Technologies Co., Ltd.
6 System Maintenance
Suggestion
1. Check the connection of
communications cables.
2. Replace the FE cable.
3. If the fault persists, contact your
dealer or technical support.
1. Perform the update again.
2. If the update fails for multiple
times, contact your dealer or
technical support.
1. Check and download STS event
records onsite, confirm the fault
cause, and rectify the fault.
2. If the fault persists, contact your
dealer or technical support.
1. Check and download STS event
records onsite, confirm the fault
cause, and rectify the fault.
2. If the fault persists, contact your
dealer or technical support.
145
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