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TROUBLESHOOTING GUIDE
Problem
Game not coining up
Enter Diagnostic Mode (Turn
diagnostics on, then exit
menu) to see if Credits
Increment when coin is
inserted.
No Sound
Motherboard creates
sound, the Audio Amplifier
boards amplifies it.
There are 2 Audio Amplifier
Boards - one for the lower
speakers and one for the
top marquee speakers.
Swap these boards to
isolate issue.
I/O Aux Board Issue
One side of the game
does not coin up, and
has no other functions.
Red and
Green
Yellow
Power
LEDs
LED
Probable Cause
Look for communication and
power on the I/O Aux Board
for that player.
Ensure game makes sound
when coin switch is triggered.
Game set to large amount of
credits per game.
If Coin Input stays ON
Volume set to mute in menu or
game volume/attract volume set to
zero.
Disconnected, loose or broken
wires.
Verify 12 Volts DC to Audio
Amplifier Boards
Faulty speaker.
Green power LED should be
flashing.
One blink for left side, 2 blinks for
right side)
Red and Yellow LED's should be
flashing.
Faulty I/O Aux Board.
Refer to "I/O Aux Board Issue"
diagnostic section.
Check coin switches—both should be wired nor-
mally open. If one switch is "closed" the other will
not work either. Check wiring to I/O Aux Board.
(AACBL4A-DOORA, AACE10015 or AACE10014)
Check Game Setup Menu. Ensure Credits is set
to proper value.
Ensure only 5 volts on coin switch green and
black wires. I/O Aux board may be faulty.
Swap I/O Aux board with other player side,
making sure to change dipswitch settings. (Left
side both off, Right side dip 1 is on, 2 is off)
Enter Main Menu and verify:
Game Volume & Attract Volume is not zero.
Mute is set to OFF
Refer to wiring diagram. Check connections
and reseat audio cable from motherboard to
Newgen board. Cables # AACE8811,
AACE10002, AACE10003, AACE10018,
AACE10048, A5CEAU010, AND A5SP10001
Unplug splitter cable (A5SP10001) from
motherboard, plug into MP3 player or phone
and see if music is amplified and comes out of
speaker.
If Yes - then motherboard is faulty.
If No - then cable or amplifier board is faulty
Replace speaker. AACE8811
If it is off, then check 12 & 5 Volts DC coming
into board on cable AACE10039 from Power
Distribution Board.
If solid on, then it is not communicating with
the motherboard. Check A5CBL5900 USB
cable. Swap cables with other side.
If they are off, it is not communicating with the
motherboard. Check A5CBL5900 USB cable.
Swap cables with other side.
Swap I/O Aux board with other player side,
making sure to change dipswitch settings.
(Left side both off, Right side dip 1 is on, 2 is
off) Replace if needed. Part # AACB9604
39
Remedy
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