Bay-Tek CONNECT 4 HOOPS Service Manual
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Bay-Tek CONNECT 4 HOOPS Service Manual

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SERVICE MANUAL

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  • Page 1 SERVICE MANUAL...

  • Page 2: Factory Contact Information

    FACTORY CONTACT INFORMATION BAY TEK ENTERTAINMENT Pulaski Industrial Park 1077 East Glenbrook Drive Pulaski, WI 54162 USA SIGN UP TO RECEIVE OUR E-MAILS! Stay up to date on the latest game information, new products launches, early notification of parts specials, updates of retro fit parts, software upgrades, best practices and more! Visit baytekent.com and enter your email to sign up! You can also register your new game at baytekent.com/register SALES...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS FACTORY CONTACT INFORMATION ……..…………………………. 2 TABLE OF CONTENTS...……………………………………………….. 3 WELCOME TO Connect 4 Hoops …..…………………………………. 4 GAME SPECIFICATIONS ……………………………………………… SAFETY PRECAUTIONS ……………………………………………… GAME SET UP ………………………………………………………. 6 - 19 HOW TO PLAY ……………………..…………………………………… 20 GAME PLAY THEORY OF OPERATION ….……………………… 20 MAIN MENU FUNCTIONS …………………………………………….

  • Page 4: Welcome To Connect 4 Hoops

    WELCOME TO CONNECT 4 HOOPS HD Licensed by: GAME INSPECTION Please inspect the game for any damaged, loose, or missing parts. If damage is found, please contact your freight carrier first. Then, contact Bay Tek Entertainments’ Service Department at (920) 822-3951 Ext. 1102...

  • Page 5: Game Specifications

    GAME SPECIFICATIONS WEIGHT POWER REQUIREMENTS NET WEIGHT 1900lbs. 862 kg INPUT VOLTAGE 100 to 120 220 to 240 SHIP WEIGHT 2140 lbs. 971 kg RANGE INPUT FREQUENCY GAME DIMENSIONS 60 Hz 50 Hz RANGE WIDTH 78" 198 cm MAX OPERATING CURRENT DEPTH 150"...

  • Page 6: Game Set Up

    CONNECT 4 HOOPS GAME SETUP SECTION BREAKDOWN TOP SIDE BOARD TOP MARQUEE SECTION UPPER BACK SECTION LOWER BACK SECTION MIDDLE SECTION FRONT CONSOLE SECTION...
  • Page 7 CONNECT 4 HOOPS GAME SETUP The game will arrive on 4 pallets. Please inspect the pallets for shipping damage and report immediately to the freight company if any damage found. Unbox the pallets and remove parts attached, referring to the Shipping Checklist on the back of manual to verify all parts are present.
  • Page 8 CONNECT 4 HOOPS GAME SETUP Locate the 2 of A5ME10012 middle back connector plates. Install the plates on both sides of the cabinet with 16 of the black ¼-20 X 1 Phillips head bolts using a # 3 Phillips Head bit.
  • Page 9 CONNECT 4 HOOPS GAME SETUP Locate 2 of the A5ME10010 bottom side connector plates. Install the plates on both sides of the cabinet with the black ¼-20 X 1 Phillips head bolts using a # 3 Phillips Head bit. (10 per side)
  • Page 10 CONNECT 4 HOOPS GAME SETUP Locate the AAME10000-1 Back Right Pole Feed the 2 cables down into the hole in the right corner of the cabinet. Slide pole down into the hole and line up the holes in the cabinet with the pole.
  • Page 11 CONNECT 4 HOOPS GAME SETUP Locate the AAME10000-3 Front Right Pole. This right pole will have the AC power cord inside. Feed the 3 cables down into the hole on the right corner of the cabinet. Ensure to route the male side of power cable into the hole first to ensure the correct end of pole is being used.
  • Page 12 CONNECT 4 HOOPS GAME SETUP Tilt the front console down and lay on it’s face. Place the top large marquee in position as shown: Position large marquee in front of game and hand thread 2 of 1/4-20 X 1 1/2” bolts with 1/4” lock washers into the 2 upper holes.
  • Page 13 CONNECT 4 HOOPS GAME SETUP front Using 4 people - raise the poles of the front console and position on top of the top marquee. Slide the top marquee into the front poles. The front console will be at an angle as shown.
  • Page 14 CONNECT 4 HOOPS GAME SETUP Warning! At this time, the front console with top marquee is ready to be stood upright. The assembly will be unstable until attached to the rear sections. It is very important to have 4 people ready to hold in position until it is secured!
  • Page 15 CONNECT 4 HOOPS GAME SETUP Locate the 4 roof side boards. Match the left back board to the left front board - There will be an “L” carved into the back of the wood to be used. Locate a A5ME10011 top side connector plate.
  • Page 16 CONNECT 4 HOOPS GAME SETUP Using 3 people - the side boards can now be installed on the top of the cabinet. We recommend 2 people inside the cabinet to hold each side and one person on a ladder outside the cabinet to insert the bolts.
  • Page 17 CONNECT 4 HOOPS GAME SETUP Locate both AAME10019 Side Metal Cages These are interchangeable - it does not matter which side goes where. Bring a cage to the side of the cabinet and pass it to a person inside the cabinet to install. There are brackets and plastic spacers attached to each of the 4 corners.
  • Page 18 CONNECT 4 HOOPS GAME SETUP Locate the WACA10091 Clear Acrylic ball guard. Remove the protective paper from both sides of the Acrylic plexi. The flat edge bottom of the plexi will fit into the groove between the white plastic and wood lip.
  • Page 19 CONNECT 4 HOOPS GAME SETUP Allow game to boot up and inspect the picture quality. The projector may need to be adjusted. If the screen picture is out of focus or too small, reach up into the marquee opening where the projection is emitted.

  • Page 20: How To Play

    HOW TO PLAY Choose a player color and insert your credits; wait for a partner to join, or shoot a ball to play solo! Shoot when it is your turn. Be the first to align 4 of your basketballs hori- zontally, vertically, or diagonally to win! Collect your tickets once you Connect 4! GAME PLAY THEORY OF OPERATION...

  • Page 21: Main Menu Functions

    MAIN MENU FUNCTIONS The Menu and Menu Select buttons are located inside the center lower front door. Hold the MENU button down for 1 second to open the main menu on the display. Press MENU to scroll through the options, and MENU SELECT to change the settings.

  • Page 22: Volume & Attract

    VOLUME & ATTRACT SETTINGS Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. GAME VOLUME Change selection with the “SELECT”...

  • Page 23: Game Settings

    GAME SETTINGS Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. GAME MODE / PAYMENT NORMAL / TICKETS NORMAL / POINTS NORMAL / COUPONS AMUSEMENT ONLY SHOW MODE “NORMAL / TICKETS”...

  • Page 24: Payout Settings

    PAYOUT SETTINGS Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. CREDITS ….

  • Page 25: Ticket Patterns

    TICKET PATTERNS WINNER LOSER AVERAGE TICKETS PRICE PER PLAY These are estimates of Average TICKETS TICKETS PER GAME Tickets per Game using the shown ticket values for 14-16 $.50 PER PLAY game winner and game loser. 34-36 $1.00 PER PLAY Change ticket values in the 48-52 $1.50 PER PLAY...

  • Page 26: Diagnostics

    DIAGNOSTIC MENU The Diagnostic Menu can be entered by selecting ON in the Main Menu, and then exiting the menu. The ball gate motor will cycle open, and this screen will appear: The top column will show hoops scored. Diagnostic window will show: Credits switch activated Ticket notch activated Input changes...

  • Page 27: Card Swipe Installation

    CARD SWIPE SYSTEM INSTALLATION The Connect 4 Hoops game is pre-wired with a UCL (Universal Card Link) connector to accept Card Swipe systems from many different manufactures. Please follow these instructions to make full use of this capability. This would normally plug Option #1: into coin mechanism.

  • Page 28: Circuit Board Layout

    Circuit Board Layout AACE10028 Hoop Sensors AACE10022 Red (Left Side) AACE10022 Yellow (Right Side) AACB10000 AACE10000 Control Board LED Strip Under Baskets AACE10012 Motor & Sensor A5CORD40 AACE10019 USB Communication Power in from to Motherboard Power Dist Bd AACB5156 A5CB9600 A5CE2300 Power Dist.
  • Page 29 WIRING DIAGRAM LEFT SIDE (RED) : TICKET DISPENSER, MENU BUTTONS, METERS, DBA AND COIN MECH Coin Switches and Lights AACBL4A-DOORA AACE10014 To 12 Volt DC AACE10015 12 Volt DC Power from Bill Acceptor Power Dist. Board A5AC9101 A5AC9094 UCL Connector Card Swipe system cable would be plugged into this...
  • Page 30 WIRING DIAGRAM RIGHT SIDE (YELLOW) : TICKET DISPENSER, DBA AND COIN MECH Coin Switches and Lights AACBL4A-DOORA To 12 Volt DC Bill Acceptor AACE10014 A5AC9101 AACE10014 12 Volt DC Power from Power Dist. Board A5AC9094 UCL Connector Card Swipe system cable would be plugged into this AACE10016...
  • Page 31 WIRING DIAGRAM LED LIGHTING AACE10000 AACB10000 AACB10003 Control Board LED strip under hoops AACE10022 Brown Connectors AACE10019 Gold Connectors AACE10020 Rear Back Unit Front Console AACE10021 Blue AACE10023 AACE10009 Connectors AACE10008 Right Player Left Player Upright LED Upright LED To Power Distribution Board Green...
  • Page 32 WIRING DIAGRAM LED LIGHTING LED lighting above hoops in the back of cabinet for games manufactures before Oct, 2022 There are 2 versions of LED lighting above hoops in the back of cabinet: AACE10043 AACE10042 Games manufactures before Oct, 2022 and games manufactured after Oct, 2022 LED lighting above hoops in the back of cabinet for games manufactures after Oct, 2022...
  • Page 33 WIRING DIAGRAM BALL GATE MOTOR, SENSOR AND HOOP SENSORS Detector Emitters A5CB10001 All ball sensor boards have 4 emitters and 1 detector on opposite sides of the board. The far left (#1) board can be swapped into a location with a faulty emitter. Similar cable goes to every sensor.

  • Page 34: Wiring Diagrams

    WIRING DIAGRAM SPEAKERS AACE10002 AACE10002 Speaker Speaker AACE8811 AACE8811 3.3 Ohms 3.3 Ohms Blue Connectors Blue Connectors Upper Front Marquee Lower Front Console A5CE10003 LEFT RIGHT Inside Support SIDE SIDE A5CE10003 Inside Support Speaker Speaker AACE8811 AACE8811 3.3 Ohms 3.3 Ohms Lower Speakers AACE10048...
  • Page 35 WIRING DIAGRAM COMMUNICATION Projector A5PR10000 A5CORD36 8’ HDMI Cable AACB10000 Control Board A5CORD40 USB Communication to rear Controller Board A5CORD37 15’ HDMI Cable Note: Older games had 3 separate USB cables going to the controller board: A5CBL5900, A5CORD23, & A5CE6601 AAMB11-HD Motherboard A5CBL5900...
  • Page 36 WIRING DIAGRAM POWER SUPPLY & 12 VOLTS DC # 8 # 7 # 6 # 5 # 4 # 3 # 2 # 1 AACB10000 Control Board A5CB9600 Audio Amplifier A5CB9600 Audio Amplifier AACE10038 AACE10019 Gold Connectors AACE10020 Blue Connectors AACE10021 AACB5156 Power Dist.
  • Page 37 WIRING DIAGRAM AC IN Power In Cord From Wall AC Power In cable A5CORD5 AACE10025 Line Filter Projector A5FI9010 A5PR10000 AACE10026 Black Connectors A5CORD5 Purple Connectors A5PS1013 AACE10027 AACB5156 A5CORD1 AC Power to Power Supply A5CORD5 AAMB11-HD Motherboard A5CORD5 Note: Earlier games may have Outlet Strip a different motherboard.

  • Page 38: Diagnostics

    TROUBLESHOOTING GUIDE Troubleshooting Strategy Use common sense and a systematic method of troubleshooting to determine the exact problem, probable cause and remedy. Use the process of elimination to find the faulty component. Always check for the simple and obvious causes first such as unplugged, loose or broken wires and bad sensors, bent, pinched, stuck or jammed components.
  • Page 39 TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Game not coining up Look for communication and Refer to “I/O Aux Board Issue” power on the I/O Aux Board diagnostic section. Enter Diagnostic Mode (Turn for that player. diagnostics on, then exit menu) to see if Credits Ensure game makes sound Check coin switches—both should be wired nor- Increment when coin is...
  • Page 40 TROUBLESHOOTING GUIDE Problem Probable Cause Remedy LED’s receive 12 Volts DC Check for proper connection from power supply to Power from power supply through Distribution Board. LED white rear The Power Distribution Refer to wiring diagram. Check connections and reseat cabinet lighting Board.
  • Page 41 TROUBLESHOOTING GUIDE Problem Probable Cause Remedy If all colored cabinet lights Refer to wiring diagram. Check connections and reseat One of the right are not functioning, check cables from Power Distribution Board in the front of the side, yellow power into the Control cabinet to Control Board in the back.
  • Page 42 TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Opto Sensor on ticket Blow dust from sensor and clean with Tickets do dispenser dirty. isopropyl alcohol. not dispense Faulty ticket dispenser. Replace with working dispenser to isolate the or Wrong Tickets on problem. (A5TD1) amount monitor does dispensed.
  • Page 43 TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Check for 12 volts to sensor There should always be 12 volts on the yellow and Ball Gate Motor and 5 volt signal return. blue wires. keeps running. 5 volts on the white and blue wires when blocked and Motor will cycle at 0 volts when not blocked.

  • Page 44: Hoops Not Scoring

    HOOPS NOT SCORING All ball sensor boards have 4 emitters and 1 detector on opposite sides of the board. These infrared sensors create a beam which the ball breaks to score a hoop. Because these are interchangeable, the far left (#1) board can be swapped into a location with a faulty emitter. The far right (#8) board can be swapped into a location with a faulty detector.

  • Page 45: Power Supply Diagnostics

    POWER SUPPLY DIAGNOSTICS 1.) Verify AC power to game. Check power strip in front door. The rocker switch should be illuminated. 2.) Check connection to power supply. 3.) Ensure Power Supply switch is set to 115V (or 230V) (Some model power supplies may not have this) 4.) Ensure Power switch is on.

  • Page 46: Bill Acceptor Diagnostics

    BILL ACCEPTOR DIAGNOSTICS Note: There are many different models and brands of Bill Acceptors that are used on redemption games. Your Bill Acceptor may differ from the unit shown. Standard DBA is MEI # AE2454-U5E Part # A5AC9101 Determine if Bill Acceptor has power: Turn game ON—The bill acceptor should make noise as stacker cycles and green lights on outside bezel should flash.

  • Page 47: How To Adjust Projector

    HOW TO ADJUST PROJECTOR There is a slot One slide lever is for zoom. Projector under projector One slide lever is for focus. Image that contains Fuzzy 2 slide levers Reach up under projector and adjust these 2 knobs to clear up image on screen.

  • Page 48: How To Access Rear Control Board

    HOW TO ACCESS REAR CONTROL BOARD The control board is accessed through the back of the cabinet, or through the middle platform ac- cess panel. If the game is up against the wall, carefully climb over the plexi shield (or remove the plexi) and enter the middle section of the game.

  • Page 49: Dipswitch Settings

    DIPSWITCH SETTINGS Dipswitches must be set correctly on the I/O Aux Boards or game will not know which is left or right player. Turn off game by flipping the power switch on the power strip. Set dipswitches as shown: Left Side (Red Player) Right Side (Yellow Player) Both switches 1 and 2 should be set to OFF Set switch 1 to ON , Set switch 2 to OFF...

  • Page 50: Ball Gate Exploded View

    BALL GATE EXPLODED VIEW A5SCSQ001 A5ME10015 A5SCPH190 A5BOEY010 A5NULO040 A5BOCG065 A5NULO040 A5BRZN030 A5HKSY020 W5HG1030 A5SREX050 A5HKSY020 Part # Description A5HKSY020 S Hook A5SCSQ001 #6 X 3/4" Screw A5BOCG065 10-24 x 1 1/4" Bolt A5ME10015 Ball Gate A5SREX050 3/8" X 6" Spring A5BOEY010 10-24 Eye Bolt A5NULO040...
  • Page 51 BALL GATE EXPLODED VIEW A5PICV032 A5SLLO020 WARR0002-C4HP A5PICV045 WARR0001-C4HP A5SP10000 A5SLLO020 A5SP10000 A5NUNY040 A5WAFL040 A5BOPH190 A5PICV032 A5NUTE020 A5ME1727 A5SLLO020 A5WAFL060 A5BOHH050 A5MO5154 A5SENY170 A5PICV045 A5SLLO020 WAC4H0001 A5BOHH050 A5WASI020 A5WAFL060 Part # Description A5SENY170 1/4 " X 1/4" Nylon Spacer A5BOHH050 25-20 x 1 1/4"...

  • Page 52: Parts List

    PARTS LIST PART # DESCRIPTION PART # DESCRIPTION A5ME10019 A5BA8300 Basketball, 8.75", Model Sb1015 Metal, Side Cages A5CB2050 Coin Box, Plastic, Black A5SP10001 Audio Splitter, Stereo 3.5mm A5HA1200 Handle, Cash Box, White Plastic A5CEAU010 Cable, Audio Stereo 3.5mm W5TM4000 T-Mold,7/8""Black A5CORD1 Cord,Power,10' A5LV10000...
  • Page 53 PARTS LIST PART # DESCRIPTION PART # DESCRIPTION AACE10033 A5DE10013 Cable Assy, Marquee Connect 4 Sign Decal, Mech Door Right, Yellow AACE10035 Cable Assy, Mar. Yell & Red Checker A5DE10014 Decal, Platform Left, Red AACE10036 Cable Assy, Red Player Panel Light A5DE10015 Decal, Platform Right, Yellow AACE10037...

  • Page 54: Parts Pictures

    PARTS PICTURES A5BA8300 A5CB2050 W5TM4000 A5LV10000 A5PL8600 AASW200 A5FC0080 A5HKSY020 A5SREX050 A5LK2001 A5LK5002 A5MO5154 AABK1013 A5BK9999 A5HO1003 W5HG1025 W5HG1030 W5HG1040 W5HG1065 W5KE5000 A5PL4200 A5PL8900 A5ME1727 A5ME4179 A5ME10001 A5CEAU010 A5CORD1 A5CORD5-A A5CORD23 A5CORD36 A5CE6601 A5CBL5900 AACE1710 AACE1715 A5CE2300 AACE10000 AACE10001 AACE10002 AACE10003 AACE10004 AACE10005...
  • Page 55 PARTS PICTURES AACE10014 AACE10015 AACE10016 AACE10017 AACE10018 AACE10019 AACE10020 AACE10021 AACE10022 AACE10023 AACE10024 AACE10025 AACE10026 AACE10027 AACE10028 AACE10029 AACE10030 AACE10031 AACE10032 AACE10033 AACE10035 AACE10036 AACE10037 AACE10038 AACE10039 AACE10040 AACE10041 AACE10042 AACE10043 AACE10044 A5DE0042 A5DE10000 A5DE10001 A5DE10002 A5DE10018...
  • Page 56 PARTS PICTURES A5DE10007-1B A5DE10007-2 A5DE10007-4 A5DE10008-1 A5DE10008-2 A5DE10009-1 A5DE10009-2 A5DE10010 A5DE10011 A5DE10012 A5DE10013 A5DE10014 A5DE10015 A5VF10000 A5PS1013 AACB9604 A5DE10021 A5DE10007-1A AAMB11-HD...

  • Page 57: Decal Diagram

    DECAL DIAGRAM...

  • Page 58: Maintenance Log

    REPAIR/MAINTENANCE LOG If you need to make repairs or order replacement parts it is a good idea to keep a log. Below is a chart you can use to track repairs and maintenance. DATE MAINTENANCE PERFORMED PARTS ORDERED MISC. NOTES...

  • Page 59: Technical Support

    TECHNICAL SUPPORT Excellent customer service is very important to Bay Tek Entertainment! We know that keeping your games in great operating condition is important to your business. When you need us, we are here to help. You can call us for free technical assistance, and you can count on us to have parts on-hand to support your game.

  • Page 60: Shipping Checklist

    Connect 4 Hoops Shipping Checklist Game Serial # ______ The game will arrive on 4 pallets. Please inspect the pallets for shipping damage and report immediately to the freight company if any damage found. Each pallet will contain the following items:...

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