Bay-Tek Piano Keys Service Manual
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Bay-Tek Piano Keys Service Manual

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Summary of Contents for Bay-Tek Piano Keys

  • Page 2: Factory Contact Information

    FACTORY CONTACT INFORMATION BAY TEK ENTERTAINMENT Pulaski Industrial Park 1077 East Glenbrook Drive Pulaski, WI 54162 USA JOIN OUR SERVICE FIRST NETWORK! This free service is intended to keep you up to date on the latest game information, early notification of parts specials, pertinent technical bulletins, updates on retro fit parts, software upgrades, and much more.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS FACTORY CONTACT INFORMATION ………………………………. WELCOME TO PIANO KEYS …………………………………………. HOW TO PLAY ………………………………………………………….. GAME SPECIFICATIONS ……………………………………………… SAFETY PRECAUTIONS ……………………………………………… GAME SET UP ………………………………………………………. 7 - 10 ADJUSTABLE MARQUEE …………………………………………….. 11 CARD SWIPE INSTALLATION ……………………………………….. 12 MAIN MENU FUNCTIONS …………………………………………….

  • Page 4: Welcome To Piano Keys

    The competitive nature and player paced play of Piano Keys appeals to all ages. Simply hit the oversized novelty key that matches the colored square on the screen to...

  • Page 5: How To Play

    HOW TO PLAY Swipe card, or insert credits to start game. Follow the colored squares on the screen to play on the oversized keys. The faster and more accurately you play, the more tickets you win! Play again to beat your high score.

  • Page 6: Game Specifications

    GAME SPECIFICATIONS WEIGHT POWER REQUIREMENTS NET WEIGHT 550 lbs. 249 kg INPUT VOLTAGE 100 to 120 220 to 240 SHIP WEIGHT 600 lbs. 272 kg RANGE INPUT FREQUENCY GAME DIMENSIONS 50 Hz 60 Hz RANGE WIDTH 34" 87 cm DEPTH 54"...
  • Page 7 PIANO KEYS GAME SETUP The game will arrive on one pallet. Please inspect the pallet for shipping damage and report immediately to the freight company if any damage is found. Unbox the pallet and remove the box from the top of the player console. This is the marquee.

  • Page 8: Game Setup

    GAME SETUP Marquee Preparation Work: Locate the 2 of part # A5BOPH301 Philips head bolt. (1/4-20 X 5/8" with star washer) Attach the flat artwork to the rear of the marquee using a #2 Phillips head screwdriver. Remove the 2 white plastic tie wraps by carefully cutting each with a diagonal cutting pliers (snips).
  • Page 9 GAME SETUP Position the marquee on the top of the game as shown: Locate the hardware needed to install marquee to top of game: 2 each of: A5BOPH320 A5WAFL060 A5WASI020 1/4 - 20 by 1 1/2” 1/4” Flat Washer 1/4” Split Washer Place a split washer on the bolt, then a flat washer as shown: Install the assembled bolt upward from the game cabinet up into...
  • Page 10 GAME SETUP Peel away the protective film from the front of monitor cover. Plug in game: There are 2 options: Option #1: Power Cord from Back of Cabinet Unclip the power cord from back of game, carefully extend power cord and plug into the wall. Option #2: Power Cord from Bottom of Cabinet Unlock and remove lower rear door using a H95 key Unclip power cord from back of game and push plug...

  • Page 11: Adjustable Marquee

    ADJUSTABLE MARQUEE Components of the marquee can be removed to accommodate a lower ceiling height. Refer to chart below for available options: 8’ 11” 107” 272 cm 8’ 3” 99” 252 cm 7’ 11” 95” 242 cm 7” 3/4” 84 3/4” 213 cm...

  • Page 12: Card Swipe Installation

    CARD SWIPE SYSTEM INSTALLATION The Piano Keys game is pre-wired with a UCL (Universal Card Link) connector to accept Card Swipe systems from many different manufactures. Please follow these instructions to make full use of this capability. This would normally plug Option #1: into coin mechanism.

  • Page 13: Main Menu Functions

    MAIN MENU FUNCTIONS The Menu and Menu Select buttons are located inside the front door. Hold the MENU button down for 1 second to open the main menu on the monitor. Press MENU to scroll through the options, and MENU SELECT to change the settings. MAIN MENU CLEAR TICKETS &...

  • Page 14: Volume & Attract

    VOLUME & ATTRACT SETTINGS ATTRACT VOLUME DEFAULT: 4 (No attract volume) GAME VOLUME DEFAULT: 6 (No game volume) DISABLED DEFAULT: ATTRACT TIMING (Never play Minute Minutes 3 Minutes attract music) PRESS MENU SELECT TO RETURN TO MAIN BACK MENU GAME SETTINGS DEFAULT: 10 Seconds GAME TIME...

  • Page 15: Payout Settings

    PAYOUT SETTINGS CREDITS PER DEFAULT: FREE PLAY In increments PLAY of 1 DEFAULT: ENABLED DISABLED SWIPE PROMPT Shows "Swipe Card to Play" Shows "Credits" ENABLED DEFAULT: Refer to Chart Below TICKET PATTERN FIXED TICKETS DEFAULT: Fixed tickets given per DISABLED In increments DISABLED game.

  • Page 16: Songbook Settings

    SONGBOOK SETTINGS Songs used in game play can be Enabled or Disabled in this menu. AMAZING GRACE ENABLED DISABLED AULD LANG ENABLED DISABLED BABA BLACK SHEEP ENABLED DISABLED ENABLED DISABLED CANCAN ENABLED DISABLED CHICKEN DANCE CHOPSTICKS ENABLED DISABLED FUR ELISE ENABLED DISABLED HAPPY BIRTHDAY...

  • Page 17: Statistics

    STATISTICS Reports the actual games played since TOTAL GAMES PLAYED last reset Reports the actual tickets out since TOTAL TICKETS last reset Reports the current average tickets per AVERAGE TICKETS PER GAME game since last reset PRESS MENU SELECT BUTTON RESET STATS 5 TIMES TO RESET STATISTICS PRESS MENU SELECT BUTTON...

  • Page 18: Dipswitch Settings

    DIPSWITCH SETTINGS Note: UP IS ON SWITCH DESCRIPTION ON OFF SHOW GAME Does not dispense tickets and clears all accumulated credits AMUSEMENT ONLY Does not dispense tickets NJ LOCKOUT Saves tickets owed and unused credits after a power loss 1/2 TICKET PAYOUT Dispenses 1/2 the amount of tickets as shown on screen.

  • Page 19: Circuit Board Layout

    CIRCUIT BOARD LAYOUT CE13003 CE13002 CE13001 CE13000 AACE13022 12 VDC In CE13021 CE13021 CE13021 CE13021 AACE13010 Speakers AACB13000 Key Controller Board A5CB9600 Audio Amplifier A5CE2300 Audio Cable AACE13017 A5CBL5900 AACE13039 Power In USB Communication Signal up to from Power to Motherboard marquee Dist.

  • Page 20: Wiring Diagrams

    WIRING DIAGRAM I/O AUX BOARD, COIN MECH, MENU & COUNTER Coin Switches and Lights Yellow is 12 Volts DC Green is Coin Up Signal AACBL4A-DOOR Black is Ground 12 Volt Bill Acceptor is Part # A5AC9101 or A5AC9094 AACE13014 AACE13014 Power In from Power Pink is 12 Volts DC...
  • Page 21 WIRING DIAGRAM KEY SENSORS AND KEY LIGHTS Key Sensors Four sets of sensors per this example AACB3400A Key Lights Four sets of LED’s per this example Normally Blocked - so LED is ON Once key is pressed, Sensor is not blocked, so LED is OFF AACE13021 CE13003...
  • Page 22 WIRING DIAGRAM MARQUEE LIGHTS Marquee Lights are connected together Marquee Lights Behind Piano Keys around perimeter of marquee. 9 total bulbs Lights up as the keys are pressed AACE13030 AACE13029 AACE13012 AACE13026 Pink AACE13012 Connectors AACE13040 AACE13029 AACE13028 AACE13013 AACE13036...
  • Page 23 WIRING DIAGRAM POWER DISTRIBUTION POWER OUT AACE13007 AACE13015 Monitor Surround LED’s These 3 connectors plug into the center of Power Distribution Board AACE13008 AACE13038 AACB13000 Key Controller A5CB9600 Orange Board Audio Amplifier AACE13037 Connectors Right Outside LED’s AACE13004 Right Side LED’s AACE13016 AACE13022...
  • Page 24 WIRING DIAGRAM SPEAKERS AND MOTHERBOARD COMMUNICATION AACE13022 Speaker Speaker 12 VDC In AACE8811 AACE8811 From Power 3.3 Ohms 3.3 Ohms Distribution Board 55” TV AACE13010 AAMO5503-PK A5CB9600 Audio Amplifier Plug “input” cable into end A5CE2300 of A5CEAU010 AACB9604 Audio Filter I/O Aux Board A5CEAU010...

  • Page 25: Diagnostics

    TROUBLE SHOOTING GUIDE Troubleshooting Strategy Use common sense and a systematic method of troubleshooting to determine the exact problem, probable cause and remedy. Use the process of elimination to find the faulty component. Always check for the simple and obvious causes first such as unplugged, loose or broken wires and bad sensors, bent, pinched, stuck or jammed components.
  • Page 26 TROUBLE SHOOTING GUIDE Problem Probable Cause Remedy Meters do not work. Ensure correct number of Check ticket values in menu. Test Ticket tickets are being dispensed Dispense in Diagnostic menu. Refer to Tickets Game meter will click at the start of not dispensing troubleshooting section.
  • Page 27 Troubleshooting Guide Problem Probable Cause Remedy Check for proper connection from power supply to Power LED’s to light up monitor Distribution Board and then to LED strips. surround receive Lights around Check continuity. (AACE13015, AACE13007, A5PS1013) 12 Volts DC from the monitor not power supply through the Refer to “Power Distribution Power Out Wiring Diagram”...
  • Page 28 TROUBLE SHOOTING GUIDE Problem Probable Cause Remedy All three of the LED’s Refer to “Marquee Lights Wiring Diagram” not working. Check for proper connection from the Power Distribution Board Marquee Outline to LED strips. Check continuity. AACE13006, AACE13036, LED’s and AACE13026 Marquee LED stick do not...
  • Page 29 TROUBLE SHOOTING GUIDE Problem Probable Cause Remedy Tickets are empty in ticket tray Load tickets into tray. Ensure tickets hold down micro Low Tickets switch wire. message on monitor Check connectors from low ticket switch to I/O board. Faulty cable. Disconnected, Check for continuity.

  • Page 30: Power Supply Diagnostics

    POWER SUPPLY DIAGNOSTICS 1.) Verify AC power to game. Check power strip in front door. The rocker switch should be illuminated. 2.) Check connection to power supply. 3.) Ensure Power Supply switch is set to 115V (or 230V) (Some model power supplies may not have this) 4.) Ensure Power switch is on.

  • Page 31: Bill Acceptor Diagnostics

    BILL ACCEPTOR DIAGNOSTICS Note: There are many different models and brands of Bill Acceptors that are used on redemption games. Your Bill Acceptor may differ from the unit shown. Standard DBA is MEI # AE2654-U5 Part # A5AC9101 or A5AC9094 Determine if Bill Acceptor has power: Turn game ON—The bill acceptor should make noise as stacker cycles and green lights on outside bezel should flash.

  • Page 32: How To Access Key Sensors

    HOW TO ACCESS KEY SENSORS The piano key drawer is designed to slide out to access the lights and sensors. Trash and debris can also be removed from between the keys. Tools Needed: 7/16” Wrench Instructions: 1.) Open the front door using a H95 key. 2.) Reach up inside cabinet and remove the 2 bolts using a 7/16”...

  • Page 33: How To Change Monitor

    As monitors become obsolete, the current monitor will have small differences and some modification to the mounting may be needed. These instructions will walk you through replacing the monitor on the Piano Keys Single Game. Tools Needed: # 2 Square bit screwdriver...
  • Page 34 HOW TO CHANGE MONITOR Place the new wood frame onto the back of the new monitor as shown. Press the monitor mount in the direction shown by the red arrow as far as it will go and secure the monitor mount to the back of the monitor using the included bolts/washers using a Philliips screwdriver.

  • Page 35: Door Board Pinout

    DOOR BOARD PINOUT AVAILABLE BLANKING PLATES A5PL4200 DBA Plate for 12V Upstacker Bill Acceptor A5PL9998 Plate used instead of Coin Mechanisms A5PL8900 Plate used for Bill Validator A5PL9995 Plate used instead of ticket dispenser...

  • Page 36: Monitor Settings

    MONITOR SETTINGS There have been 2 different versions of 55 inch TV’s used in Piano Keys. Use the remote control to turn the TV on/off and to access the TV menu to adjust settings. The following screen shots are the...

  • Page 37: Parts List

    Cable Assy, Game Directions Light A5DE13004 Decal, Marquee Arch AACE13019 Cable Assy, Top Marquee Glow Light A5DE13005 Decal, Marquee Logo AACE13020 Cable Assy, Piano Keys Marq Outline A5DE13006 Decal, Marquee Light Strip AACE13021 Cable Assy, Piano Key Sensors A5DE13007 Decal, Piano Inset AACE13022...

  • Page 38: Decal Diagram

    DECAL DIAGRAM...

  • Page 39: Parts Pictures

    PARTS PICTURES 9654K191 A5BK1013 A5BK9999 A5CA7000 A5CB1499 A5CO4203 A5DE0042 A5FI9010 A5HO1003 A5LI1302 A5LK2001 A5LK5002 A5ME2035 A5ME4182 A5ME5300 A5ME5301 A5PL4200 A5PL8900 A5PS1013 A5RO5300 A5RVNY010 A5TD1 A5VF5300 A5CBL5900 A5CE2300 A5CEAU010 A5CORD35A A5CORD5 A5OU1000 AACBL4A-DOOR AACE1710 AACE1715 AACE8811 AACO1020 AAPB2700 AASW200 W5HG1025 W5HG1065 W5KE5000 W5TM4000 W5TM4001...

  • Page 40: Maintenance Log

    REPAIR/MAINTENANCE LOG If you need to make repairs or order replacement parts it is a good idea to keep a log. Below is a chart you can use to track repairs and maintenance. DATE MAINTENANCE PERFORMED PARTS ORDERED MISC. NOTES...

  • Page 41: Technical Support

    TECHNICAL SUPPORT Excellent customer service is very important to Bay Tek Entertainment! We know that keeping your games in great operating condition is important to your business. When you need us, we are here to help. You can call us for free technical assistance, and you can count on us to have parts on-hand to support your game.

  • Page 42: Warranty

    WARRANTY OPTIONS Bay Tek Entertainment warrants to the original purchaser that the game will be free of defects in workmanship and materials for a period of 6 months from the date of installation. Register your new game for an extra 3 months on your warranty. Log on to : http://www.baytekent.com Then click on the Register tab.

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