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TABLE OF CONTENTS FACTORY CONTACT INFORMATION ……..…………………………. 2 TABLE OF CONTENTS...……………………………………………….. 3 WELCOME TO AXE MASTER ……………...…………..….…………. 4 GAME SPECIFICATIONS ………….…………………………………… 5 SAFETY PRECAUTIONS …………………………………….………… 5 GAME SET UP ………………………………………………………. 6 - 25 HOW TO PLAY ……………………..…………………………………… 26 CARD SWIPE INSTALLATION ……………………………………….. 27 MAIN MENU FUNCTIONS ………………………..……………….
WELCOME TO AXE MASTER Congratulations on your purchase! Please take a moment to read through this manual and be sure to contact us if you have any questions, or would like more information. Thank you for your purchase! Your business is important to us and we hope...
GAME SPECIFICATIONS WEIGHT POWER REQUIREMENTS NET WEIGHT 1829 lbs. 830 kg INPUT VOLTAGE 100 to 120 220 to 240 SHIP WEIGHT 1979 lbs. 898 kg RANGE INPUT FREQUENCY GAME DIMENSIONS 60 Hz 50 Hz RANGE WIDTH 64 inches 162.5 cm DEPTH 185 inches 470 cm...
AXE MASTER SETUP The game will arrive on 3 pallets with many parts. Please inspect the pallets for shipping damage and report immediately to the freight company if any damage found. There will be about 5 hours of assembly time needed.
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AXE MASTER SETUP From the large middle cabinet pallet: Remove the parts stacked on the middle cabinet and set aside. Remove the 2 bolts holding the middle console to the pallet using a 9/16” wrench. There is one bolt on each end of the pallet.
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AXE MASTER SETUP Position the front console cabinet into position close to middle cabinet. Snip plastic wire ties holding cables carefully to avoid cutting wires. Connect wires on the right side: CE29000 to CE29002 CE29004 to CE29006 Middle CE29055 to CE29056...
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AXE MASTER SETUP Locate the front plexi guard and install into notch with “V” notch pointing upward. Ensure it sits fully down into the notch. Locate piece L - the front right side upright. (Part # AACA29056) The will be a cable inside the groove - connect this cable with the cable coming up from the lower front console cabinet.
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AXE MASTER SETUP Locate piece K - the front left side upright. (Part # AACA29057) The will be a cable inside the groove - connect this cable with the cable coming up from the lower front console cabinet. (CE29070 to CE29069) The wire colors should match up across the connectors.
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AXE MASTER SETUP Prep left side cage for installation. Locate left side cage assembly - (Labeled 1) Part # AAME29000-L The LED light must point toward the rear of the cabinet.. Locate Left upper cage support wood - (Labeled M) Part # WACA29059 Ensure it has the “L”...
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AXE MASTER SETUP Prep right side cage for installation. Locate right side cage assembly - (Labeled 2) Part # AAME29000-R The LED light must point toward the rear of the cabinet. Locate right upper cage support wood - (Labeled N) Part # WACA29043 Ensure it has the “R”...
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AXE MASTER SETUP Install the left and right cage assemblies onto the cabinet: Using 2 people, lift the right side cage up onto the cabinet. Important: Make sure the center cable is pushed under the cage and into the cabinet.
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AXE MASTER SETUP Install the white plastic arrow lights onto the outside of the cabinet. Locate 2 of left side cage lights - (Labeled H) Part # AALI29000-L The arrow shape must point toward the front of the cabinet, with a cable coming out of the bottom.
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AXE MASTER SETUP After all 4 white plastic arrow lights are installed onto the outside of the cabinet, install the black plastic blocks to hide the wires. Carefully climb inside the cabinet Making sure the wires are connected, feed the excess cable length back down into the hole.
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AXE MASTER SETUP Locate the Double Middle Arch- (Labeled F) Part # AAAR29005 Place this double middle arch on the cabinet as shown. Install so the bolt threads are pointing toward the back of the game so they are not visible to the player.
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AXE MASTER SETUP Install the roof supports: Locate the 3 of Black Plastic Roof Supports- (Labeled G) Part # AACA29096 These roof supports will have small L brackets attached. The monitor housing has small cutouts in the surface. The notched end of the roof support must slide into this notch completely.
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AXE MASTER SETUP Slide in the roof panels: Locate the 2 Roof Panels Part # AADE29005 There are grooves in the sides of the arches - Slide the roof panel into this grove and continue pushing up and around the arch.
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AXE MASTER SETUP Install the square metal connector plates at the top left and right edge of the wood piece as shown. 4 of the black ¼-20 X 1 Phillips head bolts using a # 3 Phillips Head bit. 2 per bracket.
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AXE MASTER SETUP Attach Left and Right Pole Assemblies to the Safety Wall: Locate both of the Pole Assemblies. They look similar, but the left one has a 3 wire plug (Red, Yellow, Black) (Label 3) (Part # AAME29019-L) The right one has a 2 wire plug (Yellow, Black)
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AXE MASTER SETUP The safety cage can now be lifted and aligned to the main game cabinet. Use 2 or more people to lift and move the safety cage wall. Position the right pole close to the front main cabinet and connect the 2 wire (Yellow, Black) plugs together (CE29063 to CE29062) and feed the connected wires back down into hole.
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AXE MASTER SETUP Locate both of the black plastic wire covers. The left cover (Label 7) (Part # WACA29081) The right cover (Label 8) (Part # WACA29082) On the left side of the safety wall, connect the 2 connectors together CE29071 from the pole to CE29072 from the marquee.
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AXE MASTER SETUP Locate both of the large axe assemblies: The left axe (Label O) (Part # AAAX29000-L) The right axe (Label P) (Part # AAAX2900-R) Locate 8 each of the hardware needed for mounting axes. (4 per side) Black ¼-20 X 1 1/2” Phillips head bolts and 2 of 1/4” black washers and a nut.
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AXE MASTER SETUP MONITOR - DOUBLE ARCH HOUSING Part # AAAR29005 - LEFT UPPER - SINGLE ARCH CAGE SUPPORT Part # AAAR29000 ROOF PANEL Part # WACA29059 Part # AADE29005 - RIGHT SIDE CAGE LIGHTS (2) Part # AALI29000-R - SHORT...
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AXE MASTER SETUP - RIGHT POLE ASSY Part # AAME29019-R P - RIGHT AXE ASSY - LEFT POLE ASSY Part # AAAX29000-L Part # AAME29019-L MARQUEE ASSEMBLY - LEFT AXE ASSY - RIGHT WALL WIRE COVER Part # AAAX29000-L Part # WACA29082...
HOW TO PLAY Choose a side and insert your credits; The conveyor will start to deliver axes. Wait for a partner to join, or play solo! Follow instructions on screen to throw hatchets. Throw axes and try to stick them into the target area.
CARD SWIPE SYSTEM INSTALLATION The Axe Master game is pre-wired with a UCL (Universal Card Link) connector to accept Card Swipe systems from many different manufactures. Please follow these instructions to make full use of this capability. Option #1: Card swipe systems may come with a standard 9 pin Molex connector.
MAIN MENU FUNCTIONS The Menu and Menu Select buttons are located inside the left player‘s coin door. Hold the MENU button down for 1 second to open the main menu on the display. Press MENU to scroll through the options, and MENU SELECT to change the settings.
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AUDIO / ATTRACT SETTINGS MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. Attract Audio Change selection with the “SELECT”...
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PAYOUT SETTINGS MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. Credits Required Tap Card Swipe Card Free Game...
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PAYOUT SETTINGS Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. Winner Tickets …...
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GAME SETTINGS Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. Game Mode Redemption Amusement “Redemption”...
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GAME SETTINGS CONTINUED Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. No Target Point Value Used for scoring: This point value will be awarded if an axe doesn’t even hit the playfield target.
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CAMERA CALIBRATION MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. The following 4 options are for fine-tuning only. Please use the “Auto Calibration”...
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CAMERA CALIBRATION MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Default settings are highlighted in yellow below. Auto Calibrate Follow these instructions before selecting “Auto Calibrate”...
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GAME STATISTICS MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Total Games Played - Shows the total number of games played. (2 player games count as 1 game) Classic Games Played - Shows the total number of Classic game modes played.
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GAME DIAGNOSTIC MENU Scroll through the options by pressing the “MENU” button. Change selection with the “SELECT” button. Scroll to “BACK” and press the “SELECT” button to go back to the main menu. Cycle Actuator: Press Menu Select to cycle the target actuator backward and forward. Actuator Backward: Press Menu Select to move the target actuator to the back position.
ESTIMATED TICKET PAYOUT The following table shows the menu settings based on 2 players playing. It is recommended to try to give a 30 - 35 percent payout on the game to keep players playing. This table shows estimated ticket payout and percent payout based on a 1 cent ticket. Alter settings if your ticket value is lower or higher.
Rear Power Supply AACE29011 Power to Motherboard Location CB8001-HH There are 2 different versions of motherboards that work with Axe Master. Refer to the next page (Motherboard Layout) for more information. AACE29033 Power to Left Door Board AACE29061 Marquee Lights...
MOTHERBOARD LAYOUT There are 2 different versions of motherboards that work with Axe Master. Power Cable to The original MB12 motherboard used either: SATA Hard Drive a SATA Hard Drive a M.2 Hard Drive AAHD1900-HH SATA Hard Drive Power In...
WIRING DIAGRAM RIGHT SIDE Coin Switches and Lights AACBL4A-DOORA 4-5 VDC normally on switches. Goes to 0 when activated. To 12 Volt DC Bill Acceptor A5AC9101 or A5AC9094 AACE29023 Blue & Black Wires: 5 VDC when notch opto AACE29014 is blacked. 0 VDC when sees a notch. White &...
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WIRING DIAGRAM LEFT SIDE Coin Switches and Lights AACBL4A-DOORA 4-5 VDC normally on switches. Goes to 0 when activated. To 12 Volt DC Bill Acceptor A5AC9101 or A5AC9094 AACE29022 Blue & Black Wires: 5 VDC when notch opto AACE29014 is blacked. 0 VDC when sees a notch. White &...
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COMMUNICATION WIRING DIAGRAM Monitor A5MO0032B A5CORD290001 3’ HDMI Cable Monitor Housing Rear Section Connection HDMI Cable is brought from the back of the middle cabinet, up to Rear Section the top of the rear cabinet. Middle Section A5CORD29000 15’ HDMI Cable Middle Section HDMI Cable is brought from the Front Console...
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AXE EJECTOR MOTOR WIRING DIAGRAM For games manufactured before July 2022 Actuator Limit LED’s: LED’s are ON if not blocked by peg. LED’s are OFF when peg is blocking. A5PS29000 24 VDC Power Supply AAAC29002 Ejector Motor Actuator AACE29001 To AC Splitter AACE29027 AACE29030 Important!
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AXE EJECTOR MOTOR WIRING DIAGRAM For games manufactured after July 2022 Actuator Limit LED’s: AACE29030 LED’s are ON if not blocked by peg. LED’s are OFF when peg is blocking. A5CT29000 Controller for Motor AAAC29002 Ejector Stepper Motor Actuator A5PS29000 24 VDC Power Supply AACE29068...
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CONVEYOR MOTOR WIRING DIAGRAM For games manufactured before July 2022 A5PS29000 24 VDC Power Supply To Ground Stud in the Back Cabinet AACE29001 To AC Splitter AACE29053 AACE29028 Rear Section Middle Section Important! Dipswitches must be set this way AACE29018 AACE29029 A5CT29001 Conveyor Control...
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CONVEYOR MOTOR WIRING DIAGRAM For games manufactured after July 2022 A5PS29000 24 VDC Power Supply To Ground Stud in the Back Cabinet AACE29053 AACE29001 To AC Splitter AACE29028 Rear Section Middle Section Important! AACE29018 Dipswitches must be set this way AACE29029 AACB29001 Conveyor Filter Board...
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POWER DIST BOARD WIRING DIAGRAM A5PS29000 24 VDC Power Supply AACE29057 Back Section Middle Section AACE29056 Middle Section Front Console On/Off Rocker Switch on Power Supply AACE29055 Note: Newer games A5PS1021 have a hard drive Power Supply instead of a SATA drive AAHD1900-HH SATA Hard Drive...
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BUTTON WIRING DIAGRAM Yellow Brown Purple Black Yellow Yellow Yellow Green Green White Blue Orange Black Black Black Yellow Brown Important: Do not short Light Wires to anything. Pink Switches wired Normally Open Black AACE29010 Power In from Power AACE29042 Dist Board Cable to Switches AACB29000...
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PROTECTION WALL WIRING DIAGRAM Note: Back Wall LED lights have changed in July, 2022 Follow diagram to order the correct parts for your game. For games For games built after built before July, 2022 July, 2022 From CB8001 From CB8001 Light Board Light Board From Power...
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GAME LIGHTING WIRING DIAGRAM For games manufactured after July 2022 AACE29077 Lights behind Target Area AACE29075 Rear Section Middle Section Left Side Arrow LED’s Right Side Arrow LED’s AACE29074 AACE29044 AACE29044 AACE29044 AACE29044 AACE29048 AACE29048 Side Cage Side Cage Stick Light Stick Light AACE29017 AACE29060...
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GAME LIGHTING WIRING DIAGRAM For games manufactured before July 2022 AACE29045 Lights behind Target Area AACE29032 Rear Section Middle Section Right Side Arrow LED’s Left Side Arrow LED’s AACE29048 AACE29048 AACE29019 AACE29044 AACE29044 AACE29044 AACE29044 Side Cage Side Cage Stick Light Stick Light AACE29017 AACE29060...
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SOUND WIRING DIAGRAM AACE29040 Speaker Speaker AACE29040 AACE8811 AACE8811 3.3 Ohms 3.3 Ohms Rear Section Middle Section AACE29039 Middle Section Front Console AACE29037 Speaker Speaker AACE8811 AACE8811 AACE29037 3.3 Ohms 3.3 Ohms A5CEAU010 AACE29038 AACB9600A Audio Amplifier AACE29012 A5CEAU010 AACB9600A Audio Amplifier Note: If your motherboard looks different, it is a MB13 Motherboard.
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AC POWER IN WIRING DIAGRAM Monitor Power Cord is If the supply cord is attached to A5MO0032B damaged, it must be monitor replaced by a special cord or assembly available from the manufacturer or its Monitor Housing service agent Rear Section Power In Cord From Wall A5CORD5...
MB13 MOTHERBOARD DIFFERENCES Axe Master games can use 2 different motherboards. The MB12 was the original motherboard. During March, 2023 - the MB12 motherboard became obsolete and was changed to an MB13. These are the main differences: Difference # 1: The additional power supply connection is 8 pins instead of 4 pins.
TROUBLESHOOTING GUIDE Troubleshooting Strategy Use common sense and a systematic method of troubleshooting to determine the exact problem, probable cause and remedy. Use the process of elimination to find the faulty component. Always check for the simple and obvious causes first such as unplugged, loose or broken wires and bad sensors, bent, pinched, stuck or jammed components.
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TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Game not coining up Look for communication and Refer to “I/O Aux Board Issue” power on the I/O Aux Board diagnostic section. Enter Diagnostic Mode to see for that player. if Credits Increment when coin is inserted.
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TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Opto Sensor on ticket Blow dust from sensor and clean with Tickets do dispenser dirty. isopropyl alcohol. not dispense Faulty ticket dispenser. Replace with working dispenser to isolate the or Wrong Tickets on problem. (A5TD1) amount monitor does dispensed.
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TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Monitor HDMI cable unplugged. There are 2 cables that are connected together - A5CORD29000 and A5CORD29001 Screen shows Faulty or loose RAM “No Signal Large power connector unplugged on motherboard Input” Small power connector unplugged on motherboard Note: Motherboard will Faulty power supply -...
AXES NOT SCORING The axe scoring is accomplished by using a 3D camera which is located behind the front console. It keys off the green color of the axe head. Gently clean the lens of the camera. If the scoring is off, the adjustment is located Camera inside the menu system.
AXES NOT EJECTING The axe ejecting is accomplished by sliding the playfield pins out the back of the playfield grate assembly. The axes will fall down onto the conveyor belt. Troubleshooting Tips: The Ejector Motor comes with 2 sensors mounted to the top of the actuator. These sensors will tell the motor when it has come to the limit of travel.
POWER SUPPLY DIAGNOSTICS 1.) Verify AC power to game. Check power strip in front door. The rocker switch should be illuminated. 2.) Check connection to power supply. 3.) Ensure Power Supply switch is set to 115V (or 230V) (Some model power supplies may not have this) 4.) Ensure Power switch is on.
BILL ACCEPTOR DIAGNOSTICS Note: There are many different models and brands of Bill Acceptors that are used on redemption games. Your Bill Acceptor may differ from the unit shown. Standard DBA is MEI # AE2454-U5E Part # A5AC9101 Determine if Bill Acceptor has power: Turn game ON—The bill acceptor should make noise as stacker cycles and green lights on outside bezel should flash.
DIPSWITCH SETTINGS Dipswitches must be set correctly on the I/O Aux Boards or game will not know which is left or right player. Turn off game by flipping the power switch on the power strip. Set dipswitches as shown: Left Side (Blue Player) Right Side (Yellow Player) Both switches 1 and 2 should be set to OFF Set switch 1 to ON , Set switch 2 to OFF...
HOW TO REPLACE TARGET PINS The target pins may break over time, to replace: Unplug the game from the wall outlet. Unlock and remove the back door of the game. Remove the 30 screws in the black plastic panel using a Phillips screwdriver.
HOW TO REPLACE MONITOR It is best to bring the monitor housing down from the top of the game to replace the monitor while working on a bench. Unplug the game from the wall. Remove the monitor housing from the cabinet by removing the 2 bolts/washers/ Unplug the power cord Unplug the HDMI cable...
HOW TO TENSION CONVEYOR The fabric on the conveyor will stretch over time. If the conveyor belt starts slipping or stops completely, follow these steps to re-tension the belt. Tools needed: 14mm socket There will tensioning mechanisms on both sides of the front of the belt.
HOW TO REPLACE CONVEYOR MOTOR The conveyor motor is the roller toward the rear of the conveyor belt. If the conveyor roller motor needs to be replace, follow these steps. Tools needed: # 2 Square bit 10mm Wrench 14mm Wrench Step # 1 Unplug the game from the wall.
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HOW TO REPLACE CONVEYOR MOTOR Step # 7 From the other side of the roller motor, remove the roller from the bracket. It is spring loaded, push a small screwdriver into this hole and depress the spring loaded pin. Lift this right side up as you remove the roller from the left side.
HOW TO CHANGE SOFTWARE ON MB12 Axe Master games can use 2 different motherboards. This MB12 is the original motherboard. During March, 2023, this motherboard became obsolete and was changed to an MB13. These instructions will detail how to change software on the MB12.
HOW TO CHANGE SOFTWARE ON MB13 Axe Master games can use 2 different motherboards. The MB12 was the original motherboard which became obsolete and was changed to an MB13 during March 2023. This is the MB13 motherboard These instructions will detail how to change software on the MB13.
4" Black Tie, 24 Per Game W5HG1040 Hinge,8-3/8"Single Bend, 2 Per Game AACE29005 Back Ground Stud To Middle AACE29006 Middle Ground Stud, Axe Master W5KE5000 Keeper, Lock, 9 Per Game AACE29007 Right Coin Door Hinge Ground W5TM4002 T-Molding,7/8" Blue, 61 Ft Per Game...
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Front Speakers Power A5DE28528-1 Decal, Front Lower Surround, Axe Master AACE29038 Back Speaker Power from Front A5DE28528-2 Decal, Front Left Ticket Door, Axe Master AACE29039 Back Speaker Power from Middle A5DE28528-3 Decal, Front Lower Access Door, Axe Master AACE29040 Back Speaker Power...
Mother Board with Hard Drive AACB29002 Stepper Actuator Filter, Post July 2022 AAHD0032-AXM Axe Master Hard Drive AACB5156 Power Dist. Board Washington State Axe Master SATA Drive AAHD0032-AX-WA AACB8001-HH Light Driver Board A5AC9101 12 Volt Dollar Bill Acceptor PARTS PICTURES...
REPAIR/MAINTENANCE LOG If you need to make repairs or order replacement parts it is a good idea to keep a log. Below is a chart you can use to track repairs and maintenance. DATE MAINTENANCE PERFORMED PARTS ORDERED MISC. NOTES...
TECHNICAL SUPPORT Excellent customer service is very important to Bay Tek Entertainment! We know that keeping your games in great operating condition is important to your business. When you need us, we are here to help. You can call us for free technical assistance, and you can count on us to have parts on-hand to support your game.