Pantum CP2500 Series User Manual page 157

Troubleshooting
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
b
Resend the print job.
Is the print still skewed?
Step 2
a
Check if you are printing on a paper that is supported by the
tray.
b
Resend the print job.
Is the print still skewed?
Streaked horizontal lines appear on prints
Action
Step 1
a
Depending on your operating system, specify the tray or feeder
from Printing Preferences or the Print dialog.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the paper in the tray?
Yes No
Go to step 2. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Do one or more of
the following:
157
•
Specify the paper
type and weight
from the tray
settings to match
the paper loaded
in the tray.
•
Change the
paper loaded in
the tray to match
the paper type
and weight
specified in the
tray settings.