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Pantum CM1100 Series User Manual

Color laser multifunction printer (adf model)
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User Guide
Pantum CM1100 Series
Color laser multifunction printer (ADF model)
It is recommended that you read this Guide carefully before using the printer

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Table of Contents
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Summary of Contents for Pantum CM1100 Series

  • Page 1 User Guide Pantum CM1100 Series Color laser multifunction printer (ADF model) It is recommended that you read this Guide carefully before using the printer...
  • Page 2 Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co.,Ltd. does not make any express or implied warranty or guarantee to this User Guide (including composing or words).
  • Page 3 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 4 Safety Information Conventions CAUTION: A caution indicates a potentially hazardous situation that could injure you. Note:A note indicates the information that could help you or something that could damage the product hardware or software. Different types of caution statements include: CAUTION - POTENTIAL INJURY: Indicates a risk of injury.
  • Page 5 fire or electrical shock. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION - SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet) are properly installed in their marked plug-in ports.
  • Page 6 CAUTION - ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn off the printer and unplug the power cord from the electrical outlet before accessing areas marked with this symbol. CAUTION - POTENTIAL INJURY: This product uses lasers. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.
  • Page 7 Precautions Precautions before Using the Printer: 1.Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment; 4.
  • Page 8 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 9 Radio Equipment directive 2014/53/EU only for models ending with suffix "W". The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd., No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 10: Table Of Contents

    Table of Content 1. Before Using the Printer ......................1 1.1. Product series introduction ....................1 1.2. Supplied Accessories ......................2 1.3. Product View ........................3 1.4. Control Panel ........................6 1.4.1. Overview of control panel ..................6 1.4.2. Home screen ......................7 1.4.3 Touch screen button ....................
  • Page 11 5.1.2. Wi-Fi Protected Setup (WPS) setup ..............59 5.1.3. How to disable the Wi-Fi network connected ............60 5.2. Wi-Fi Direct mode ......................60 5.2.1. Preliminary preparations ..................60 5.2.2. Wi-Fi Direct connection ..................60 5.2.3. How to disable the Wi-Fi Direct ................62 5.3.
  • Page 12 10.1.1. Operating systems supported ................113 10.1.2. How to download Pantum App ................113 10.1.3. How to use this "Pantum" APP ................113 10.2. Mopria mobile print...................... 114 10.2.1. The operating systems and applications which support Mopria mobile printing . 114 10.2.2.
  • Page 13 12.1.1. Please use mild detergents................134 12.1.2. ADF cleaning ....................136 12.2. Replacing parts and consumables ................138 12.2.1. Replacing the toner cartridge ................139 12.2.2. Replacing the waste toner bottle ............... 143 12.2.3 Replace the tray ....................144 12.3.

  • Page 14: Before Using The Printer

    1. Before Using the Printer 1.1. Product series introduction Product series parameters CM1100ADN Series CM1100ADW Series ● ● ● ● Interface type ● Wi-Fi ● ● Print Language ● ● Control Panel Touch screen ● ● 18ppm Print Speed ● ●...

  • Page 15: Supplied Accessories

    1.2. Supplied Accessories Name Parts Laser Toner Cartridge Waste toner bottle USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty...

  • Page 16: Product View

    • The Pantum Warranty may not be attached in some regions. Note: 1.3. Product View Side view This is used to remove the paper jammed in scanning Cover of automatic document feeder for the ADF. Feed tray of automatic document feeder This is used to place originals scanned from the ADF.
  • Page 17 Control Panel Indicate printer status to conduct set operation. Standard exit For storing the printed paper. To open the front cover to take out the laser toner Front Cover cartridge. For placing mediums that are printed in manual feed Manual feed tray tray.
  • Page 18 : To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer’s authorized replacement. • To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless Note: network adapter, or the printer in the areas shown in the printing process.

  • Page 19: Control Panel

    1.4. Control Panel 1.4.1. Overview of control panel Layout of touch screen buttons of printer control panel is shown as below: Name Functions Turn the power on or off and press this button under Ready state to enter energy-saving mode. Power switch Press and hold this button for more than 2s to turn the printer power off.

  • Page 20: Home Screen

    1.4.2. Home screen The layout of the main screen is shown below: Name Functions Access to “Copy” menu and make a copy. Copy Access to “Scan” menu and scan document. Scan Access to “ID copy” menu and make an ID card copy. ID copy Access to “Bill copy”...

  • Page 21: Touch Screen Button

    1.4.3 Touch screen button Layout of touch screen buttons of printer control panel is shown as below: Name Functions Radio button Select or delete an item. Up arrow Scroll up. Down arrow Scroll down. Acceptance button Save setting. Cancel button Cancel selection.

  • Page 22: Function Of Power Indicator

    1.4.4. Function of power indicator Status displayed by Status Status Description power indicator Die out The printer is powered off. Printer is not in sleep state (printer ready, Always on printing, processing, etc). Blink The printer is in sleep state.

  • Page 23: Paper And Print Media

    2. Paper and Print Media 2.1. Selecting paper 2.1.1. Paper guidelines Use appropriate paper to prevent paper jam and ensure trouble-free printing. • It is recommended to use new, undamaged paper. • Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package.

  • Page 24: Unacceptable Paper

    Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.For 60-200 g/m2 paper, grain long paper is recommended. Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood.

  • Page 25: Paper Specification

    • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat. 2.2. Paper Specification Media Type Plain paper(70～105g/m² ),thin paper(60～70g/m² ) A4,A5, A6,Legal,Letter,JIS-B5, ISO B5, Executive , Media size Folio , Oficio , Statement ,16K,32K, Big 16K, Big...

  • Page 26: Special Paper

    This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.

  • Page 27: Einlegen Von Papier

    Use the paper whose weight is more Only use heavy paper that is than the specification of the media Thick Paper, carton approved for use in laser printers recommended for this printer, unless paper and meets the weight specifications the paper is approved for use in this of this printer.
  • Page 28 2. Flex, fan out and align the paper edges before loading. 3. Load the paper with the printable side facing up. • For single-sided printing, load the paper with the printing side facing up and the Note: header facing the inside of the tray. •...
  • Page 29 4. Adjust the guide to match the size of the loaded paper. 5. Insert the tray.

  • Page 30: In Manuellen Karton Legen

    2.4.2. In manuellen Karton legen 1. Adjust the guide to match the size of the loaded paper. 2. Load a sheet of paper with the printable side facing up. • For single-sided printing, load the paper with the printable side facing up and the Note: top edge going into the printer first.

  • Page 31: Paper And Manuscript Use Process

    2.5. Paper and Manuscript Use Process Manuscript requirements: Source Type Size Automatic document Plain paper A4, A5, B5, A6,Letter,Folio,Executive, Legal feeder (ADF) A4, A5, A5L, A6, Executive, JIS B5, Letter, Full Platen, — Platen Custom 2.5.1. Scanning With Tablet • Druckeraussehen konnte unterschiedlich wegen seine Modelle sein. Die Note: schematische Darstellung ist nur zum Informationszwecken.
  • Page 32 2. Load the manuscript face down. 3. Align the manuscript to match the appropriate paper size. • If the manuscript does not match with any size marker, please align the upper-left Note: corner of the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen.
  • Page 33 4. Close the scanner cover gently. • Please put the paper or document on the scanner glass after the glue, ink or correction Note: fluid are completely dried. • Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor.

  • Page 34: Scan With The Automatic Document Feeder (Adf)

    2.5.2. Scan with the automatic document feeder (ADF) The document feeder supports single-sided and manual double-sided scanning. See (Section for details. 1. Put the original into the ADF with its front upward and top fed first. 2. Adjust the document guide till it gets close to the paper stack. •...

  • Page 35: Non-Printing Area And Non-Scanning Area

    2.6. Non-printing Area and Non-scanning Area The shaded part indicates the non-printing area and non-scanning area. Usage Paper Size Top and bottom margins (A) Left and right margins (B) 5mm(0.197inch) 5mm(0.197inch) Printing Letter 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) Scan Letter 5mm(0.197inch) 5mm(0.197inch)

  • Page 36: Driver Installation And Uninstallation

    3. Driver installation and uninstallation 3.1. How to install Windows printer driver Windows driver installation software provides two installing methods: one-click installation and manual installation.We recommend one-click installation, which can help to install driver automatically in a faster and more convenient way.If you have any difficulty in using one-click installation, please try manual installation.
  • Page 37 4. Click on the "One-click installation" button in Method I and enter into the installation process. The process may need some time, and the duration is related to your computer configuration, please wait patiently. 5. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 38 • Windows 7/Vista/Server 2008 system: Pop up "Autoplay" interface, click “Autorun.exe” to run the installation procedure. • Windows 8 system: When the “DVD RW driver” window pops up from the right top corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program.
  • Page 39 • Click on the "One-click installation" button to enter installation process if your software has searched only one printer. The process may need some time, and the duration is related to your computer configuration. Please wait patiently.
  • Page 40 • If your software has searched several printers, click on the"One-click intallation" button, and the printer list interface will pop up. Please select the printer that you need according to your printer wired network IP address or host ID. • If the printer you need is not shown in the list, please click "Refresh" button to search Note: again.
  • Page 41 3.1.1.3. Method III: Connect the printer via wireless network Please check if the printer is connected with wireless network when installing the printer driver software. If disconnected, please install it with reference to Chapter 3.1.1.3.1. If connected, please install it with reference to Chapter 3.1.1.3.2.
  • Page 42 • You can put your mouse cursor in the "One-click installation" button to check the popup Note: information in order to confirm if the current printer is the one you need to install through IP address before you click the button. •...
  • Page 43 • If your software has searched several printers, click "One-click intallation" button, and the printer list interface will pop up. Please select "Configure printer with Wi-Fi via USB and install" and select USB printer, click "Confirm" button and enter into installation process to complete automatic network configuration and driver installation.
  • Page 44 II．Connect computer to router via network cable 1. Connect computer to router via network cable. 2. Connect the printer to computer via USB cable, then power the printer on. 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. •...
  • Page 45 • Click on the "One-click installation" button if your software has only searched only one printe, and the wireless network configuration interface will pop up, input the SSID and password that you need, then click "Confirm" button, and enter into installation process. The process may need some time, and the duration is related to your computer configuration, please wait patiently.
  • Page 46 • If your software has searched more than one printers, the printer list interface will pop up.You need to configure the current printer which is connected via USB cable to wireless network and install driver. Please select "Configure the print via USB and install" on the printer list interface and check the USB printer option.
  • Page 47 • When the printer IP address changes under printer driver installed with host ID , you Note: can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID". 6.
  • Page 48 • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 49 3.1.1.3.2. The printer is already connected to wireless network 1. The printer is already connected to wireless network, you can print the "Network configuration page" to check.(See Chapter 11.6 to for how to print). 2. Connect the computer to printer network. 3.
  • Page 50 • Click on the "One-click installation" button to enter installation process if your software has searched only one printer. The process may need some time, and the duration is related to your computer configuration. Please wait patiently.
  • Page 51 • If the software has searched several printers, the printer list interface will pop up. Please select the printer you need according to your printer wired network IP address or host ID . • If the printer you need is not shown in the list, please click "Refresh" button to search Note: again.

  • Page 52: Manual Installation

    3.1.2. Manual installation • Before installing the drive, you need to learn about printer model by printing printer information page out and check the product name (please refer to Chapter 11.6 for printing methods). 3.1.2.1. Installation via USB connection 1. Connect the printer to computer via USB cable, power the printer and computer on. 2.
  • Page 53 6. Select "Connect via USB" and click on "Install". 7. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 8. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 54 • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. 5. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 55 10. After finishing searching, select the printer that needs to be connected and click “Next”. • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver.
  • Page 56 • Windows 7/Vista/Server 2008 system: Pop up "Autoplay" interface, click “Autorun.exe” to run the installation procedure. • Windows 8 system: When the “DVD RW driver” window pops up from the right top corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program.
  • Page 57 8. Select “Yes, I want to configurate the printer's wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Chapter 5.1.1 for setup method). 9.
  • Page 58 • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 59 5. Click on the "Manual installation" at the bottom of driver installation interface, and enter into manual intallation interface. 6. Please select installation language and printer model. 7. Select "Wireless network connection" and click on "Install". 8. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and then click “Next”.

  • Page 60: Method Of Driver Unistallation

    1. Click the Start menu of computer and then click All programs. 2. Click Pantum, and then Click Pantum XXX Series. Pantum XXX Series where XXX represents product model. 3. Click uninstall to delete the driver according to instructions on uninstall window.

  • Page 61: Macos System Driver Installation

    1. Turn the power of printer and computer on. 2. Insert the CD companying with printer in the CD driver of your computer, and double click Pantum XXX Series installation package. (XXX in Pantum XXX Series represents product model.) 3. Click “Continue”.
  • Page 62 4. Read licensing agreement and then click “Continue”. 5. Click “Agree” on the prompt window popping out to accept the licensing agreement. 6. Read the Privacy Policy and press "Continue". 7. In the popped-up prompt window, press "Agree" to accept the Privacy Policy. 8.
  • Page 63 9. Input computer password and click “Install Software”. 10. Click “Continue Installation” on the prompt window popping out. 11. The system will finish driver installation automatically. • If using a USB cable to connect a computer with a Wi-Fi model printer, a wireless network configuration prompt window will pop up during driver installation, as shown in following picture.

  • Page 64: Add Printer To Macos System

    3.3. Add printer to macOS system 3.3.1. Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. button to select “Add Printer or Scanner”. 3.

  • Page 65: Add Airprint Printer

    5. Select printer and then select the corresponding printer mode from the “Use” menu popping out. 6. Click “Add”. 3.3.4. Add AirPrint printer 1. Turn the power of printer and computer on. 2. Make sure the connection between printer and computer is set up (USB connection or network connection).

  • Page 66: Wired Network Setup (Applicable To Wired Network Models)

    4. Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 67: Wireless Network Setup (Applicable To Wi-Fi Models)

    5. Wireless network setup (applicable to Wi-Fi models) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.3 Wireless Network Setup FAQs. Basic structure mode: connecting to a wireless device via router 1.
  • Page 68 5.1.1.2. Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”－ Product name – “Wireless network setup tool”. 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool"...
  • Page 69 2.1 The computer has been connected to wireless network. 1) The currently wireless network currently connected to computer is selected as wireless network configuration tool by default. Complete configuration according to interface prompt. • The SSID you selected should be consistent with the SSID of access point (wireless Note: router) connected to your computer.
  • Page 70 • At present, the printer supports 3 types of safe modes: none, WEP and WPA/WPA2. Note: 1) None: There is no encryption method used. 2) WEP: Send and receive data via security key by using WEP (Wired Equivalent Privacy). WEP key is applicable to 64-digit and 128-digit encrypted network and can contain numbers and letters at the same time.
  • Page 71 3. Use WPS connection . Select “No, I don't have a USB cable” in the interface below and then click “Next”. 1) Use WPS method to perform steps below to start wireless network on printer. (Please refer to Chapter 5.1.2 for detailed WPS configuration)

  • Page 72: Wi-Fi Protected Setup (Wps) Setup

    2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator on printer. If configuration failed, please click “Previous” to configure again; if configuration succeeded, please click “Done” to complete configuration. • If the printer cannot be used normally after wireless network setup is finished, please Note: install the drive again.

  • Page 73: How To Disable The Wi-Fi Network Connected

    5.1.2.3. Use the “Personal Identification Number (PIN)” method 1. Turn on the power of printer and access point (wireless router). 2. Make sure the printer is in ready state. 3. From printer control panel navigate to: " " -Network set-Wireless conf.-PIN mode. 4.
  • Page 74 5.2.2.1. Connection method of wireless client that supports Wi-Fi Direct feature (direct invitation to connect) You must use mobile devices that support Wi-Fi Direct function for Wi-Fi Direct connection. The operating steps may differ because of the mobile device you are using. 1.

  • Page 75: How To Disable The Wi-Fi Direct

    4. Select printer SSID on direct interface to launch a connection invitation. 5. When the panel inquires if connect or not, click “OK” button for confirmation and Wi-Fi Direct. • In case of auto connection mode, the mobile device will start to connect Note: automatically after initiating connection invitation without panel confirmation.
  • Page 76 • Inspect the wireless receiving around printer. Signal receiving may be affected if the router is away from the printer or there is an obstacle between them. • Turn the power of access point (wireless router) and printer off and then restart them and set up. 4.

  • Page 77: Web Server

    6. Web server You can manage printer setup via the embedded Web server. 6.1. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 Chapter 5...

  • Page 78: Ip Address Setup

    5. It supports to configure e-mail address and FTP address to scan the file to be scanned directly to E-mail box or FTP server. 6.2.1. IP address setup You need to connect your printer to network before IP address setup. 1.

  • Page 79: Wireless Setup

    3. Click “Settings” – “Network settings” – “Protocol Settings” – “IPv6”. 4. Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”. You can refresh the browser and view the “IPv6 Local Link Address” and “Stateful Address” in “Wired IP Configuration”...

  • Page 80: Machine Setup

    6.2.2.4. Wi-Fi Direct setup 1. Click “Settings” – “Network settings” – “Wireless setup” – “Wi-Fi Direct”. • If Auto selected, the mobile terminal will realize automatic connection upon initiating Note: the connection invitation without the need of confirmation on panel. •...
  • Page 81 proper setting on the e-mail box; for specific setting steps, please consult your network administrator. I. Set the E-mail address book 1. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 2. Click "Settings", "Machine Settings" and then "E-mail Address Book" to enter the setting interface of e-mail address book.
  • Page 82 6.2.3.3. Configure the FTP address book If you want to scan a file to the FTP server, you need to configure the FTP address book first.When scanning, you may send the image scanned to the FTP server.Before configuring the FTP address book, you may need to ask your network administrator for the server IP address, port number, login name, password and server name.

  • Page 83: Recover Factory Settings Via Web Server

    6.2.4. Recover factory settings via Web server 1. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 2. Click “User Management” and then click “Restore to Factory Settings” to recover factory settings. The printer will restart automatically after factory settings recovery is finished. •...

  • Page 84: Print

    7. Print 7.1. Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Color Printing Monocolor printing Collate Print Reverse Print N-in-1 Poster Print(for Windows...

  • Page 85: Print Settings

    Custom Size • Windows 7 is taken as example in the above description. Note: • You can realize poster printing feature by selecting 2x2 poster printing in multipage. • You can enable printing preference and click the help button to view detailed function description.(Please refer to Chapter 7.2.5 for the method to open help document).

  • Page 86: Print Quality Settings

    7.2.2. Print quality settings 7.2.2.1. Print Color The printer supports color printing, black-and-white printing, and printing text in black. You can change it through the following steps as necessary. 1. Open the file to be printed, click the “File” menu in the upper left corner, and select “Print” to enable the print driver.
  • Page 87 7.2.2.2. Color balance Color balance is used to adjust the amount of toner used for each color.You can change it through the following steps as necessary. 1. Open the file to be printed, click the “File” menu in the upper left corner, and select “Print” to enable the print driver.
  • Page 88 5. Select “Manual” among the options to adjust the parameters for the amount of toner for each color to be used in the printed document. • If you choose “Use Printer Settings”, the parameters in the color balance cannot be Note: adjusted, and the settings specified in the printer are applied.

  • Page 89: Duplex

    7.2.2.3. RGB correction Adjust the contrast, saturability and brightness of the color output.You can change it through the following steps as necessary. 1. Open the file to be printed, click the “File” menu in the upper left corner, and select “Print” to enable the print driver.
  • Page 90 Setting steps: 1. Open the print job to be printed from the application (such as a Notepad). 2. Click the “File” menu in the upper left corner, and select “Print” to enable the print driver. 3. Select printer of the corresponding model.
  • Page 91 4. Single click “Preferences” for printing setup. 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”. 6. Single click “OK” to finish printing setup. Click “Print” to enable duplex printing.

  • Page 92: Booklet Printing

    7.2.4. Booklet printing • "Booklet" cannot be concurrently used with "Multipage" or "Zooming". Note: • To enable the Booklet function, please also check "collated". • To start a Booklet, please select any of the following paper types: A4, Letter, Legal, Oficio or Folio.

  • Page 93: Set Transfer Print Parameters

    • Documents will be re-paged after selecting booklet printing. It will print two pages on Note: each side of the paper, and then fold out of it to form a book-like booklet. 7.2.5. Set transfer print parameters If the printed image is mottled or blotchy-looking, you can try to adjust the transfer print parameters through Printer Setup.
  • Page 94 • You can also set transfer print parameters through buttons on control panel. Note: Please see Section 11.2.3.

  • Page 95: Open Help Document

    7.2.6. Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.

  • Page 96: Printing Mode

    7.3. Printing Mode The printer can print with auto feed tray and manual feed tray. The defaulted state is auto selection, and if there is printing medium in the manual feed box, papers in manual feed tray will be used with priority. 7.3.1.

  • Page 97: Printing With Manual Feed Tray

    7.3.2. Printing with manual feed tray When you put paper into the manual tray, the printer will automatically print with the paper in the manual tray first. • Only one sheet can be loaded into the manual tray at a time. Note: •...

  • Page 98: Copying

    8. Copying 8.1. Copying function Copying function Instructions Copy source Set the paper size of the originals. Copy To Set the paper size and type of the specified tray. Resizing Reduce or enlarge the size of image copied. Intensity Adjust deep-light copying effect by setting intensity. Duplex copying It supports manual duplex copying for originals.

  • Page 99: Image Quality

    • Luminosity. Once the option is set,, it will remain effective until it is changed. Note: • Image Quality, Zoom, N-in-1, Clone, Poster, Collate and Duplex Copy settings. When the copying is finished, switch by pressing the button on the panel, or restart the printer, the settings will restore to default.

  • Page 100: Multipage

    8.3.4. Multipage With setting on all-in-one feature, a 2- or 4-page document could be copied to one piece of paper. Copying with the ADF and the glass platen are both supported. The multipage includes 3 modes: (1) Two-in-one: (2) Horizontal four-in-one: (3) vertical four-in-one: •...

  • Page 101: Clone

    8.3.5. Clone Through setting on clone feature, you may print multiple original images on one piece of paper. Copying with the ADF and the glass platen are both supported. The clone copying includes 3 modes: 2x2: 3x3: 4X4: • The “clone” and “resizing function” cannot be set at the same time. Note:...

  • Page 102: Poster

    8.3.6. Poster Poster setting enables the printing of one piece of original document on several pieces of paper. The "Poster" feature supports only copying with the glass platen. There are 2 poster copy modes: Startup: Closed: • The “poster” and “resizing function” cannot be set at the same time. Note: 8.3.7.

  • Page 103: Duplex Copying

    8.3.8. Duplex copying You may use the glass platen or the ADF for duplex copying. The followings are examples of copying with the ADF. There are 4 modes in total for duplex copying: 1. One-sided → One-sided: 2. One-sided → Two-sided: 3.
  • Page 104 8.3.8.1. Steps to use Manual Duplex Original Copying Manual Duplex printing steps are as follows. Take “Duplex→Duplex” mode as example. 1. Put an original into the ADF with its front upward and its top fed first; meanwhile, make sure there are some paper in the carton. Select “Duplex→Duplex”...

  • Page 105: Id Copy Settings

    5. After completion of copying one side, put the paper into the entrance as shown in figure (without turnover or rotation). • If the turnover prompt on panel times out, the machine will execute one-sided Note: copying automatically. 6. Press “Start” to copy the second side. 8.4.

  • Page 106: Intensity

    Position: Half page up-down: default mode; put ID card at “orange left half area” of glass platform. Half-page up and down, half-page left and right or A5 left and right: put the ID card in the "blue area" in glass platen. •...

  • Page 107: Intensity

    8.5.1. Intensity Adjust deep-light copying effect by setting intensity. 8.5.2. Paper dimension The receipt copying supports A4, Letter, B5, A5, A6 and Executive paper dimension. 8.6. Copying cancel To cancel copying, press “Cancel” on the control panel of the printer to cancel the current operation.

  • Page 108: Scan

    9.1.1.1. Pantum Scan Application Operation Steps: 1. Double click on "Pantum Scan Application" on the computer, the icon is shown as below: 2. The prompt window is shown as below:...
  • Page 109 3. Set Scan in the right list. Click "Scan" on the bottom right corner and start scan. • Images scanned by Pantum scanning application software support six file types: BMP, Note: JPG, TIF, PDF, PNG and OFD. • You may click "Help (F1)" to open the help document of the scanning application to learn more scanning setting information.
  • Page 110 4. After the window pops up, set the scan information in the right list of "Basic Setting" and "Advanced Setting". Click on "Scan" and start scan. If you desire to change a scanning port, please click "Port" at the lower part of above picture to select a scanning port, as shown below:...
  • Page 111 9.1.1.2.2. Photoshop Operation Steps: 1. Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2. After the window pops up, please refer to Step 4 of 9.1.1.2.1 to see the specific operation steps.
  • Page 112 2) Keyboard shortcuts: Alt+I+P+S to open the application’s window. 3) Click on "Device" and select WIA Scan,click the “Custom Insert” below. 4) The prompt window as is shown below, set the scan information.
  • Page 113 5) Click on "Adjust the Scanned Image Quality" on the bottom left corner of the above picture, the advanced properties interface will pop up, then users can set the scan; After finishing the settings, click on the "OK" button, then "Scan" button to start scan. 2.
  • Page 114 2) After the window pops up, please refer to Step 4 and Step 5 of 9.1.1.3.1 to see the specific operation steps. 9.1.1.3.2. WIA 2.0 Scan (Windows Vista / Windows Server 2008 and later versions) Operation Steps: 1. Click on "Start"- "All Programs"- "Device and Printer" on the left bottom of the desktop. 2.
  • Page 115 3. Click on "Start Scan" in the above option bar. 4. After the window pops up, set the scan and click "Scan" on the bottom right corner and start scan.

  • Page 116: Macos System Scan

    9.1.2. macOS System Scan 9.1.2.1. ICA Scan 9.1.2.1.1. Open ICA via "Print and Scan" Operation Steps: 1. After installing the printer driver, click "System Preferences" icon on the bottom left corner of the computer desktop. 2. After the window pops up, click on "Print and Scan".
  • Page 117 3. After the window pops up, click on "Scan". 4. Click on "Open Scanner" and the scan window will pop up.
  • Page 118 5. Click on "Show Details" on the bottom right corner to set the scan parameters. 6.Click on "Scan" on the bottom right corner and start scan. 9.1.2.1.2. Call CIA through applications Operation Steps: 1. Click on "Finder" icon on the bottom left corner of the computer desktop, or use keyboard shortcuts command+shift+C to open the window.
  • Page 119 2. After selecting the printer in the left list, set the scan parameters in the right list. Click on "Scan" on the bottom right corner and start scan. 9.1.2.2. TWAIN Scan Take Photoshop as an example. Operation Steps: 1. Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below:...

  • Page 120: Push Scan

    2. After the window pops up, please refer to Step 4 of 9.1.1.2.1 to see the specific operation steps. 9.1.3. Push Scan This section is mainly to introduce how to scan files to PC, E-mail, FTP and USB with the printer's control panel.
  • Page 121 9.1.3.3. Scan to FTP Be sure the user is in an Internet-connected environment in scanning files to FTP server. If you want to scan large files, you may need to input the server address, user name and password to log in the server, with specific operation steps as below: 1.

  • Page 122: Scan

    9.2.1. Manual duplex scan 9.2.1.1. Duplex scanning in Windows system This printer supports ADF manual duplex scanning. Take Pantum scanning application software as an example: 1. Put an original into the ADF with its front upward and its top fed first; meanwhile, make sure there are some paper in the carton.
  • Page 123 3. Select “Document Feeder” under “Document Source” on the right in the pop-up scan setting window, and check “Manual Duplex”. 4. After scan setting, press “Scan” in the lower right corner to start scanning. 5. Paper exited should be with the direction as shown in the figure: 6.After scanning the first side, put paper into the inlet as indicated in the figure (no need to flip or rotate).
  • Page 124 • If there is a prompt of waiting timeout when pages are turned on the panel, a Note: single-page image will be automatically generated. 7.Press “Start” to scan the second side. • This machine also supports ADF manual duplex scanning. You can “Enable” or Note: “Disable”...

  • Page 125: Cancel Scanning

    9.2.1.2. Push Scan This machine supports ADF manual duplex scanning. Take “Scan to PC” as an example. 1. Put an original into the ADF with its front upward and its top fed first; meanwhile, make sure there are some paper in the carton. 2.

  • Page 126: Mobile Print/Scan (For Models With Wifi Function Only)

    ,to view details and check, download and install the APP. 2. You can use Google Play Store > Apps > to search Pantum Mobile Printing > Download and install. How to download it for iOS mobile device: Click the App Store icon > Search interface > input “PANTUM” or “Pantum print” in the search bar >...

  • Page 127: Mopria Mobile Print

    2. For an Android mobile device, tap the “PANTUM” icon on the main screen to enter the first interface of “PANTUM”. 3. Select the connection method according to your habit to connect the printer. 4. Select the function you need and set it up to meet your function needs.

  • Page 128: How To Download Mopria Print Service

    3. Open the files you need to print with Adobe Reader on the Android device. 4. Click 5. Tap "Print". 6. Please make sure the Pantum printer is selected. If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer, and select your Pantum printer.

  • Page 129: Airprint Mobile Print

    5. Tap "Print". 6. Please make sure the Pantum printer is selected. If you select other printers (or no printer), please click printer option and then select your Pantum printer. 7. Set printing parameters such as number of copies to print.

  • Page 130: General Settings

    11. General Settings This Chapter mainly introduces some general settings. • The panel appearance may be a little different due to difference in type or function. Note: All diagrams are only for reference. 11.1. System Setting 11.1.1. Language Setting Language Setting is used to select the language to be displayed on the control panel. 1.

  • Page 131: Sleep Time Setting

    11.1.2. Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and "Sleep time setting" can be made in the idle time before the device enters sleep mode. 1. Click " " button in control panel to enter "Menu Setting" interface. 2.

  • Page 132: Ink Saving Setting

    11.1.3. Ink saving setting You can select the save toner mode which can reduce toner consumption and reduce printing cost. When save toner mode is "on", the printed color will be lighter. Save toner mode is "off" by default. 1. Click " "...

  • Page 133: Mute Printing

    11.1.5. Mute printing Set mute mode to realize low speed printing with low noise. When mute mode is "on", printing will be in a low speed. This mode is "off" by default. 1. Click " " button in control panel to enter "Menu Setting" interface. 2.

  • Page 134: Auto Shut-Off Setting

    11.1.7. Auto shut-off setting "Auto shut-off setting" to set off condition and off delay of printer. 1. Click " " button in control panel to enter "Menu Setting" interface. 2. Click and select “System Setting”-“Auto off set” to set off conditions and delay. Note: Set auto off condition: •...

  • Page 135: Panel Energy Saving Settings

    11.1.8. Panel energy saving settings Set the panel energy-saving function on the control panel to save the power consumption of the printer. • When the panel energy saving mode is "Enabled" and the printer is in the sleep Note: mode, the touch screen of the printer will not take up by starting printing or scanning from the PC.

  • Page 136: Print Settings

    11.2. Print Settings 11.2.1. Print Density You can set the toner density to make the print effect pale or dark. 1. Click " " button in control panel to enter "Menu Setting" interface. 2. Press “Print Setting” - “Print Density” to adjust the print density.

  • Page 137: Color Calibration

    11.2.2. Color Calibration When the environment where your printer is used changes greatly, the printer may automatically perform color calibration for better printing results. In case of ghosting or large color difference, you can manually calibrate colors as follows: 1. Click " "...

  • Page 138: Transfer Print Settings

    11.2.3. Transfer Print Settings If the printed image is mottled or blotchy-looking, you can manually adjust the parameters under Transfer Print Settings in the following way: 1. Click " " button in control panel to enter "Menu Setting" interface. 2. Click “Print Settings” - “Other Settings” - “TP Settings” to adjust the parameters under “Transfer Print Settings”.

  • Page 139: Network Settings

    11.3. Network Settings You can check or set network through Network set. 1. Click " " button in control panel to enter "Menu Setting" interface. 2. Press “Network set” to set the following options: “Wired config.”, “Wireless conf.”, “Wi-Fi Dir set.” and “Set SMTP Para.”.

  • Page 140: Online Upgrade

    11.5. Online upgrade This printer supports firmware upgrade with its control panel without a computer. 1. Switch on the printer and then connect it to network. 2. Click " " button in control panel to enter "Menu Setting" interface. 3. Press “Online upgrade” to upgrade firmware. •...

  • Page 141: Information Report

    11.6. Information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1. Click " " button in control panel to enter "Menu Setting" interface. 2.

  • Page 142: Consumable Information

    11.7. Consumable information You can view the consumable information via the control panel of the printer. 1. Click " " button in control panel to enter "Menu Setting" interface. 2. Press to choose “Consumable info.” to check the remaining amount of toner, status of waste toner bottle, etc.

  • Page 143: Configure The E-Mail Address Book

    11.8. Configure the e-mail address book 1.Press to choose “Scan” - “To Email” - “Scan to” on the control panel to enter the “Scan to Email” setting interface.
  • Page 144 2. Press to choose “Custom Add.”, enter the email address in the input box, and then press “√” to save the settings. 3. Click and select “Email Add.” to check, edit, delete and add Email Add. to group. 4. Click and select “Group Email” to check, establish, edit and delete group Email. •...

  • Page 145: Configure The Ftp Address Book

    11.9. Configure the FTP address book 1.Press to choose “Scan” - “Scan to FTP” - “Scan to” on the control panel to enter the “Scan to FTP” setting interface.
  • Page 146 2. Enter FTP Add., FTP port, user name and password into input box, click “Custom Add.” button to add FTP Add. into FTP Add. book. 3.Click and select “FTP Add. book” to check, edit and delete. • before configuring the FTP address book, you may need to consult your network Note: administrator for the server IP address, port number and FTP name.

  • Page 147: Routine Maintenance

    12. Routine Maintenance • Printer appearance may differ because of different models and functions, so the Note: schematic diagram is only for your reference. 12.1. Cleaning the Printer :Some parts of the printer are still in high temperature within a short time after use. To prevent burns, please don’t directly touch places labeled with high temperature warning in contact with internal components after opening the printer’s front or rear cover.
  • Page 148 1. Turn off the printer, and then unplug the power cord from the electrical outlet. 2. Remove the paper from the standard exit and feed tray. 3. Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum. 4.

  • Page 149: Adf Cleaning

    :To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. 12.1.2. ADF cleaning • the machine with the ADF should be regularly cleaned, removing dirt on the top cover Note: of the ADF.
  • Page 150 1. Use a soft cloth to wipe the outside of the printer clean. 2. Open the scanner cover and then wipe the glass platen gently with a soft cloth.

  • Page 151: Replacing Parts And Consumables

    12.2. Replacing parts and consumables 1. Use and maintenance of toner cartridge. Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: • Please keep the toner cartridge in a dry and dark place. •...

  • Page 152: Replacing The Toner Cartridge

    12.2.1. Replacing the toner cartridge • If the tray is unfolded, remove it before replacing the toner cartridge. Note: 1. Open the front cover, and then push it down hard.
  • Page 153 2. Pull out the toner cartridge tray. 3. Remove the used toner cartridge.
  • Page 154 4. Unpack the new toner cartridge. • Do not expose the bottom of the toner cartridge to direct light. Prolonged exposure to Note: light may cause print quality problems. • Do not touch the bottom of the toner cartridge. Otherwise it will affect the quality of future print jobs.
  • Page 155 6. Insert the toner cartridge tray, and then close the cover.

  • Page 156: Replacing The Waste Toner Bottle

    12.2.2. Replacing the waste toner bottle 1. Remove the used waste toner bottle. • To avoid toner leakage, keep the waste toner bottle upright. Note: 2. Unpack the new waste toner bottle. 3. Insert a new waste toner bottle.

  • Page 157: Replace The Tray

    12.2.3 Replace the tray 1. Remove the used tray. 2. Unpack the new tray. 3. Insert a new tray.

  • Page 158: Move The Printer

    12.3. Move the printer 12.3.1. Move the printer to another location :To avoid the risk of electrical shock, do not place or use this product near water or wet locations. :If the printer weighs more than 18 kg, then it requires two or more trained personnel to lift it safely.

  • Page 159: Troubleshooting

    13. Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.

  • Page 160: Use Recommended Paper

    • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • After loading the paper, push the tray into the printer. 13.1.2. Use recommended paper • Use only recommended paper or special media. •...

  • Page 161: Locate Jammed Paper

    13.2. Locate jammed paper Paper jam locations Standard exit Manual feed tray Automatic Feeder Tray Automatic document feeder Rear cover...

  • Page 162: Cleaning Jammed Paper

    13.3. Cleaning Jammed Paper 13.3.1. Paper jam in the automatic tray 1. Remove the tray. 2. Remove the jammed paper. • Make sure that all paper fragments are removed. Note: 3. Insert the tray.
  • Page 163 4. Open the rear cover. :The inside of the printer might be hot. To reduce the risk of injury by a hot component, allow the surface to cool before touching it. 5. Remove the jammed paper. • Make sure that all paper fragments are removed. Note: 6.

  • Page 164: Paper Jam In The Manual Tray

    13.3.2. Paper jam in the manual tray 1. Open the front cover, and then push it down hard.
  • Page 165 2. Remove the jammed paper. • Make sure that all paper fragments are removed. Note: 3. Close the front cover. • If the problem still cannot be solved, please contact the customer services center. Note:...

  • Page 166: Paper Jam In The Rear Cover

    13.3.3. Paper jam in the rear cover 1. Open the rear cover. :The inside of the printer might be hot. To reduce the risk of injury by a hot component, allow the surface to cool before touching it. 2. Remove the jammed paper. •...
  • Page 167 • Fuser area...
  • Page 168 • Below the fuser area...

  • Page 169: Paper Jam In The Automatic Document Feeder (Adf)

    • Duplex unit 3. Close the cover. 13.3.4. Paper jam in the automatic document feeder (ADF) 1. Open the ADF's top cover.
  • Page 170 2. Remove the paper jammed from the ADF. 3. After removing the paper jamed, close the top cover and then the printer will be back to the ready state.
  • Page 171 4. If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it from the pressing block.

  • Page 172: Software Failure

    13.4. Software Failure Problem Solution Reinstall the printer driver. The printer icon is not displayed in the Ensure that the USB interface cable and the power cord “Device and Printer” folder. are properly connected. If the failure still exists after restarting the printer, please The printer is in Ready mode but it will not reinstall the printer driver.
  • Page 173 Please cancel the current scan job or wait for the completion of other scan jobs. Scan failed Scanner internal failure. Please contact Pantum Customer Service. No paper in ADF If you have selected ADF as the scan Please put in the original properly.

  • Page 174: Common Troubleshooting

    • See the image defect in Problems in Poor print quality printing Section 13.6.2. Section 13.6.2. • Please contact Pantum • The scanner is damaged. Failed to copy Customer Service. Problems in • The scanner is dirty or • Clean the scanner.
  • Page 175 incorrectly. • The LCD screen prompts error messages. • Please install printing medium correctly; please print with manual feed tray if • The print media has been special printing medium is loaded incorrectly. used to print. • The print media is out of the •...

  • Page 176: Image Defects

    13.6.2. Image Defects • Before the problem is solved, please print the “Print Quality Test Page”. For the way Note: to print the quality test page, please refer to Section 11.6. Problem Cause Solution • Pull out the toner cartridge tray, remove •...
  • Page 177 • Pull out the toner cartridge tray, remove • Toner cartridge is not installed the toner cartridge, then insert the toner properly. cartridge, and insert the toner cartridge • The paper path is dirty. tray. • Scanning exposure. • Clean the paper path. •...
  • Page 178 • Pull out the toner cartridge tray, remove • Toner cartridge is not installed the toner cartridge, then insert the toner properly. cartridge, and insert the toner cartridge • The developing unit of the tray. missing color is not installed •...
  • Page 179 Single color or black properly closed. • Please contact Pantum Customer images • The scanner is damaged. Service. • Load correct paper. Please refer to Section 2.4 for the way to load paper •...
  • Page 180 • Clean the paper path. scanner or the platen glass may Vertical dark lines • Clean the scanner or the platen glass. be dirty. • Please contact Pantum Customer • Scanner Light bulb has Service. smudges. • The scanner is damaged.
  • Page 181 • Please correctly use the medium • The print media does not meet conforming to the specifications. See the usage specification. For Section example, the print media is • Pull out the toner cartridge tray, remove textured, damp, or too rough. the toner cartridge, then insert the toner •...

  • Page 182: Product Specifications

    • Specification values vary slightly from printers with different models with different Note: functions ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com. 14.1. Overview of the Specifications Product Size(W*D*H) 401mm*411mm*358mm...

  • Page 183: Print Specifications

    USB 2.0（High Speed） IEEE802.3 10Base-T/100Base-Tx Communication interface IEEE802.11b/g/n (support WPS) Operartion Frequency:2412Mhz - 2472Mhz RF output power: ≤20dBm 14.2. Print Specifications Print Speed 18ppm(A4)/19ppm(Letter) Black & White: ≤10s Print Time of First Page Color: ≤12s Print Language 14.3. Copy Specifications Black &...

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