Pantum P3010 SERIES User Manual
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Pantum P3010 SERIES User Manual

Pantum P3010 SERIES User Manual

Monochrome laser printer
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  • Page 2: Legal Notice

    Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co.,Ltd. does not make any express or implied warranty or guarantee to this User Guide (including composing or words).

  • Page 3: Safety Precautions

    Safety Precautions Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not randomly disassemble the printer! The printer follows the provisions of Class 1 laser products under CFR standard. The printer has a Class III b laser diode, which has no laser radiation leakage among laser components.
  • Page 4 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment; 4.
  • Page 5 23.This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 6 • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. 28.Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

  • Page 7: Legal Information

    Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd., No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 8: Table Of Contents

    Table of Contents 1. Before Using the Printer ........................1 1.1. Product series introduction .......................1 1.2. Supplied Accessories ........................2 1.3. Product View ..........................3 1.4. Laser Toner Cartridge .......................5 1.5. Control Panel ..........................6 1.5.1. Overview of control panel ....................6 1.5.2. Indicator function of control panel ..................8 2.
  • Page 9 7.7. Mute printing ..........................47 7.8. Auto shut-off setting .........................48 7.9. Open Help Document ......................49 8. Mobile Print.............................50 8.1. Android device mobile printing ....................50 8.1.1. Pantum ..........................50 8.1.2. Mopria mobile print......................52 8.1.3. NFC function ........................52 8.2. IOS device mobile printing .......................53 8.2.1. Pantum ..........................53 8.2.2.

  • Page 10: Before Using The Printer

    1.Before Using the Printer 1.1.Product series introduction P2800DW / P3010D P3300 P3300DN P3300DW Product series parameters P3010DW series series series series series ● ● ● ● ● Interface ● ● ● type ● ● Wi-Fi ● ● Print Language ● ●...

  • Page 11: Supplied Accessories

    1.2.Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty Note：• The Pantum Warranty may not be attached in some regions.

  • Page 12: Product View

    For placing mediums that are printed in auto feed tray. Paper deflector of Slide paper deflector to adapt to paper width. manual feed tray NFC (Near Field Touch this label on mobile device to download or start Communication) label Pantum printer App and connect Wi-Fi Directly.

  • Page 13: Rear View

    Paper width deflector Slide paper width deflector to adapt to paper width. of auto feed tray Paper length deflector Slide paper length deflector to adapt to paper length. of auto feed tray Clip of extended tray For adjustment of length extension of the tray . of auto feed tray Rear View For connecting product to computer with USB cable.

  • Page 14: Laser Toner Cartridge

    1.4.Laser Toner Cartridge Laser toner cartridge is composed of drum component and toner cartridge. Service life of drum component Type Average Print Volume About 12000 Pages Longevity of drum (Based on ISO 19752 standard) component Service life of toner cartridge Type Average Print Volume About 1500 Pages...

  • Page 15: Control Panel

    1.5.Control Panel 1.5.1.Overview of control panel The layout of the printer control panel is shown below: LCD control panel Name Functions 1 LCD Display Display operation interface and product information. Indicate Wi-Fi connection status (applicable to Wi-Fi model only). Wi-Fi Indicate the on/off of save toner function (applicable to non-Wi-Fi indicator/save toner indicator...
  • Page 16 Scroll through the menus and options . Down For menu item needs to be input, shift the entry positions from left to right,for example, IP address entry. Back Return to the previous menu. Start Wi-Fi function (applicable to Wi-Fi model only). Press this button for more than 2s during Wi-Fi connection to Wi-Fi key/ cancel connection;...

  • Page 17: Indicator Function Of Control Panel

    Press this button for more than 2s to cancel current printing operation under normal printing condition. Press this button to continue the current printing operation, or Cancel/continously press this key for more than 2s to cancel the current printing press key operation when paper feed fails or it is lack of paper.
  • Page 18 Low toner warning Orange indicator blinks Toner cartridge error (uninstalled ink cartridge, Orange indicator unmatching ink cartridge, normally on invalid toner cartridge) Printer errors such as paper error(paper out, Red indicator normally on paper jam, paper feed failure), opened front cover 1.5.2.2.Indicator status display of LED control panel Display meanings of drum component/paper status indicators are as follows: Display of drum...
  • Page 19 Display meanings of toner cartridge/status indicator are as follows: Display of toner Status description cartridge/status Status indicator Sleep mode Die out Green indicator normally on Printer is ready Warming up, printing, print Green indicator blinks cancelling Printer errors such as Red indicator normally on opened front cover Toner cartridge error...

  • Page 20: Paper And Print Media

    2.Paper and Print Media 2.1.Paper Specification Media Plain paper(70～105g/m²),thin paper(60～70g/m²) Type Media A4, Letter, A5, Legal, Statement, JIS B5, Folio, Oficio, Executive, size ISO B5, A6, B6, 16K, Big 16K, 32K, Big 32K, Custom Automatic Feeder Tray Media 60～105 g/m² weight Maximum capacity...

  • Page 21: Special Paper

    3. Some print media may meet all the use guidelines contained herein, but they still can not bring satisfactory effect.This may be due to incorrect operation, inappropriate temperature and humidity,or other factors beyond the control of Pantum. Before purchasing large quantities of print media,make sure that the print media meets the specifications specified in this User Guide.

  • Page 22: Loading Paper

    2.3.Loading Paper 2.3.1.Loading into the Automatic Feeder Tray 1. Slide out the automatic feeder tray from the printer. 2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper width deflector to the slot suitable for paper size, in order to match paper length and width. Note：...

  • Page 23: Install Manual Feed Tray

    4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete. Note： • It is recommended that you raise the output tray to prevent the paper from slipping and falling after printing.
  • Page 24 3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use excessive force;otherwise, paper will be made jammed or skewed. 4. Put a flat printing medium into the manual feed tray with both hands. Note：...

  • Page 25: Non-Printable Area

    2.4.Non-printable Area The shaded area indicates the non-printable area. Usage Paper Size Top and bottom margins (A) Left and right margins (B) 5mm(0.197inch) 5mm(0.197inch) Printing 5mm(0.197inch) 5mm(0.197inch) Letter 2.5.Paper application rules • Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor. •...

  • Page 26: Driver Installation And Uninstallation

    3.Driver installation and uninstallation 3.1.Driver installation based on Windows system • Before installing the drive, you need to learn about printer model by printing printer information page out and check the product name (please refer to Chapter 9.4 printing methods). •...

  • Page 27: Installation Via Wired Network Connection

    4. The system starts to install driver, and it may take several minutes. 5. After installation is finished, “Installation Complete” interface will pop out, and it will be closed automatically in about 3s. 3.1.2.Installation via wired network connection 1. Turn the power of printer and computer on. 2.
  • Page 28 Note： • If the printer you need to connect is not in the list of printers searched,please click “Refresh” to search again. • If you want to install printer driver in the name of host, please tick the “Printer Name” you need to connect and “Install the printer from the list with a hostname”.

  • Page 29: Installation By Wireless Network Connection Mode (Wi-Fi)

    3.1.3.Installation by wireless network connection mode (Wi-Fi) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode (please refer to Chapter 5 for details). 3.1.3.1.Installation in basic structure mode 1. Connect computer to access point (wireless router). 2.
  • Page 30 6. After wireless network setup succeeds, the installation program will search for printer automatically, and it may take a while. 7. Select the printer needs to be connected and click “Next”. Note： • If the printer you need to connect is not in the list of printers searched, please click “Refresh”...
  • Page 31 8. The system starts to install driver, and it may take several minutes. 9. After installation is finished, “Installation Complete” interface will pop out, and it will be closed automatically in about 3s. 3.1.3.2.Installation in Wi-Fi Direct mode 1. Turn the power of printer and computer on. 2.
  • Page 32 6. The installation program starts to search for printer automatically, and it may take a while. 7. Select the printer needs to be connected and click “Next”. Note： • If the printer you need to connect is not in the list of printers searched, please click “Refresh”...

  • Page 33: Driver Uninstallation

    1. Turn the power of printer and computer on. 2. Insert the CD companying with printer in the CD driver of your computer, and double click Pantum X Series installation package. (X in Pantum X Series represents product model.)
  • Page 34 3. Click “Continue”. 4. Read licensing agreement and then click “Continue”. 5. Click “Agree” on the prompt window popping out to accept the licensing agreement. 6. Click “Install”. 7. Input computer password and click “Install Software”.

  • Page 35: Add Printer To Mac System

    8. Click “Continue Installation” on the prompt window popping out. 9. The system will finish driver installation automatically. • If USB cable is used to connect the computer and Wi-Fi model, the window to prompt wireless network setup will pop out during driver installation process, as shown in the diagram above.

  • Page 36: Add In Wireless Network Connection Mode

    3.3.3.Add in wireless network connection mode 1. Turn the power of printer and computer on. 2. Make sure the wireless network connection between computer and printer is set up. Note： • In case of basic structure mode, connect wireless network printer to the access point (wireless router).

  • Page 37: Wired Network Setup (Applicable To Wired Network Models)

    4.Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1.Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 38: Wireless Network Setup (Applicable To Wi-Fi Models)

    5.Wireless network setup (applicable to Wi-Fi models) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.3 Wireless Network Setup FAQs. Basic structure mode: connecting to a wireless device via router 1.
  • Page 39 1) Windows system: Click the “Start menu” – “All Programs” - “Pantum”－ Product name – “Wireless Network Configuration Tool”. 2) Mac system: Click “Go” – “Applications” – “Pantum” –Utilities– “Wireless Network Configuration Tool” of Finder menu bar. 3.1 If wireless network is on in your computer, select the “SSID” of the wireless network you need to connect to and then click “Next”.
  • Page 40 3.2 If wireless network is off in your computer, input SSID of the access point (wireless router) in the following interface (SSID case sensitive), and then click “Next”. Note： • If you do not know the SSID of access point (wireless router), please click “Print Wireless Network Information Page”...

  • Page 41: Wi-Fi Protected Setup (Wps) Setup

    Note： • If you do not know the network safe mode and password, please consult your network administrator or access point (wireless router) manufacturer. • At present, the printer supports 3 types of safe modes:none, WEP and WPA/WPA2. 1) None: There is no encryption method used. 2) WEP: Send and receive data via security key by using WEP (Wired Equivalent Privacy).

  • Page 42: Wi-Fi Direct Mode

    5. When the access point (wireless router) and printer start to connect, the blue Wi-Fi indicator of printer starts to blink. The blue Wi-Fi indicator of printer will be normally on after successful connection If the connection is not established after more than 2min, the printer will return to its ready state, the Wi-Fi indicator will be off and Wi-Fi Protected Setup (WPS) connection willfail.
  • Page 43 3. Select “Advanced” and then select “Wi-Fi Direct” in advanced WLAN interface. 4. Select printer SSID on direct interface to launch a connection invitation. 5. Press “OK key” to confirm connection when the panel lead to prompts whether to connect to start Wi-Fi Direct connection. Note：...

  • Page 44: Wireless Network Setup Faqs

    5.2.2.2.Connection method of wireless client that does not support Wi-Fi Direct function (input password to connect) 1. Turn on printer power. 2. Press the “Menu key” – “Network Info” – “Wi-Fi dir. Info” on control panel of printer to view SSID and password. 3.

  • Page 45: Web Server

    6.Web server You can manage printer setup via the embedded Web server. 6.1.Visit the embedded Web server 1. Turn on the power of printer and computer. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 Chapter 5 for network setup method).

  • Page 46: Ip Address Setup

    6.2.1.IP address setup You need to connect your printer to network before IP address setup. 1. In case of wired network model, connect the printer to wired network by connecting to its network interface with network cable. 2. In case of wireless network model, the printer can be connected to wireless network via wireless network setup tools or Wi-Fi Protected Setup(WPS) (please refer to IPv4 address of the printer is divided into DHCP auto assignment and manual setting, and the DHCP auto assignment function is on by default.

  • Page 47: Wireless Setup

    6.2.1.2.IPv6 setup 1. Turn on printer power to connect printer to network. 2. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 3. Click “Settings” – “Network settings” – “Protocol Settings” – “IPv6”. 4. Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”. You can refresh the browser and view the “IPv6 Local Link Address”...

  • Page 48: Machine Setup

    6.2.2.4.Wi-Fi Direct setup 1. Click “Settings” – “Network settings” – “Wireless setup” – “Wi-Fi Direct”. 1) Wi-Fi Direct is off as default. If it needs to be enabled, please tick “Enable P2P pairing” and then click “Apply”. 6.2.3.Machine setup You can add mail address contacts, set up e-mail notification, set up sleep time and recover factory settings via machine setup page.

  • Page 49: Print

    7.Print 7.1.Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Automatic Two-Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only) Zoom Print...

  • Page 50: Print Settings

    7.2.Print Settings You can set up printing parameters with the following two methods before sending printing work (such as paper type, paper size and paper source). Temporary printing Permanent default Operating setup change setup change system 1. Click “Start” menu- “Control Panel” 1.

  • Page 51: Printing With Manual Feed Tray

    • For precautions on loading paper, see Chapter Note： • For the type of media to be printed with the automatic feeder tray, see Chapter2.1. 7.4.2.Printing with manual feed tray When you put papers in the manual feed tray, the printer will enter manual feed mode. •...

  • Page 52: Automatic Two-Sided Printing

    7.5.Automatic Two-Sided Printing The printer supports automatic two-sided printing of plain paper. Paper size supported by the automatic two-sided printing: A4,Letter, Legal, Oficio, Folio,16K. • Trying the automatic two-sided printing may damage the printer if some paper Note： media are not suitable for automatic two-sided printing. •...

  • Page 53: How To Carry Out Auto Duplex Printing

    3. Adjust paper size slide to A4 or Letter position to finish setting up. 4. Install the duplex unit in the printer. 7.5.2.How to carry out auto duplex printing 1.Open the print job to be printed from the application (such as a Notepad). 2.Select Print from the File menu.
  • Page 54 3. Select printer of the corresponding model. 4. Single click “Preferences” for printing setup. 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”. 6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing.

  • Page 55: Fine Mode Printing

    7.6.Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing. Set up fine mode in the basic page of printer preference After setup, fine printing mode can be realized.

  • Page 56: Mute Printing

    7.7.Mute printing If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to some extent. The operating steps of mute printing are as follows (applicable to printers that are installed via USB connection) Windows 7 is taken as the example in the following operation.

  • Page 57: Auto Shut-Off Setting

    7.8.Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Enter computer “Start Menu” – “Control Panel” – View “Devices and Printers”. 2. Right click printer, select “Printer properties” in drop-down list. 3. Enter “Secondary Settings” option and set “Auto shut-off setting”. 4.

  • Page 58: Open Help Document

    7.9.Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.

  • Page 59: Mobile Print

    1. Turn on printer power. 2. Make sure that the Android device and wireless network printer have been connected (please refer to Chapter 5 setup). 3. Click “PANTUM” icon on the main screen of an Android device and the following interface will pop out.

  • Page 60: Mobile Printing

    4. Select corresponding option in the main menu (e.g.: print from the album), tick the photos you need to print and then click “Print Settings”. 5. Select the printer needs to be connected, set printing parameters and then click the “Print” button, the printer will start to print. Note：...

  • Page 61: Mopria Mobile Print

    8.1.3.NFC function NFC function allows non-contact point-to-point data transmission between electronic devices. To use this function, you need to install the Pantum printer App on a mobile phone that supports NFC, or conduct Mopria mobile printing after finishing Wi-Fi Direct connection through NFC function.

  • Page 62: Ios Device Mobile Printing

    Pantum only supports TXT file, photo and webpage printing currently. 8.2.1.2.How to download Pantum App 1. Click the App Store icon > Search interface > input “PANTUM” or “Pantum print” in the search bar > Download and install on the interface of IOS device to download.

  • Page 63: Airprint Mobile Print

    4. Select corresponding option in the main menu (e.g.: print from the album), tick the picture you need to print and then click 5. Select the printer needs to be connected, set printing parameters and then click the “Print” button, the printer will start to print. •...
  • Page 64 3. Open the files you need to print in the format of PDF on the IOS device. 4. Click 5.Tap "Print". 6.Please make sure the Pantum printer is selected. If you select other printers (or no printer), please click printer option and then select your Pantum printer.

  • Page 65: General Settings

    9.General Settings This Chapter mainly introduces some general settings. 9.1.System Setting 9.1.1.Language Setting "Language Setting" is used to select the language to be displayed on the control panel. 1) Press "Menu" to enter the Menu Settings interface. 2) Press "OK" to select the "1.System Setting" option. 3) Press “OK”...

  • Page 66: Sleep Time Setting

    9.1.2.Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1) Press "Menu" to enter the Menu Settings interface. 2) Press "OK" to select the "1.System Setting" option. 3) Press direction key “▲”...

  • Page 67: Mute Printing

    9.1.4.Mute printing Set mute mode to realize low speed printing with low noise. When mute mode is “on”, printing will be in a low speed. This mode is “off” by default. 1) Press "Menu" to enter the Menu Settings interface. 2) Press "OK"...

  • Page 68: Restore Factory Settings

    9.1.5.Restore Factory Settings “Recover factor settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings. 1) Press "Menu" to enter the Menu Settings interface. 2) Press "OK" to select the "1.System Setting" option. 3) Press direction key "▲"...

  • Page 69: Network Settings

    Note: Set auto off condition: • Shutdown under no-port state (default configuration): no port is connected, Wi-Fi function deactivated, printer is under standby or sleep mode. • Shutdown under idle state: the printer is under standby or sleep mode. • If auto off condition is satisfied, printer will be off at the preset time. •...

  • Page 70: Network Information

    9.3.Network Information You can check the network status through Network Information.. 1) Press "Menu" to enter the Menu Settings interface. 2) Press direction key “▲” or “▼” and select “4. Network Info” option and press “OK” key to view “wired network information”, “wireless network information” and “Wi-Fi Direct information”.

  • Page 71: Print Information Report

    9.4.Print information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1) Press "Menu" to enter the Menu Settings interface. 2) Press direction key “▲” or “▼” and select “5. Prt Info Rept” option. 3) Press “OK”...

  • Page 72: Routine Maintenance

    10.Routine Maintenance Printer appearance may differ because of different models and functions, Note： • so the schematic diagram is only for your reference. 10.1.Cleaning the Printer Note： • Please use mild detergents. • Some parts of the printer may still be hot for a short period after use. When opening the front cover or rear cover to clean the parts inside the printer, please do not touch the parts in the shaded area as shown in the following picture.
  • Page 73 Note： • When removing the toner cartridge, put the toner cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the toner cartridge. 3.Clean the inside of the printer by gently wiping the shaded area, as shown in picture, with adry and lint-free cloth.

  • Page 74: Toner Cartridge And Drum Component Component Maintenance

    10.2.Toner cartridge and drum component component maintenance 10.2.1.About toner cartridge and drum component component 1. Application and maintenance of toner cartridge Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: •...
  • Page 75 Toner cartridge replacement steps: 1.Power off the printer. 2. Open the front cover and take the laser toner cartridge out along the track. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
  • Page 76 5. Pull the seal out and take the toner protection cover out. 6. Install the drum component along the inner track to finish installing toner cartridge. 7. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing.
  • Page 77 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out. 4. Open the package of new drum component, take the protection device of drum component, and put the drum component on a horizontal table.

  • Page 78: Troubleshooting

    11.Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.

  • Page 79: Paper Jam Of Manual Feed Tray

    3. After taking papers jammed out, please reinstall the paper tray inside the printer and close the front cover,then the printer will recover printing automatically. 11.1.2.Paper jam of manual feed tray 1.Gently pull the jammed paper out. 2. After taking papers jammed out, open and close the front cover and the printer will recover printing.

  • Page 80: Middle Jam

    11.1.3.Middle jam Note： • When papers jammed in the middle are taken out, please pay attention and do not touch the shaded area shown below, in order to avoid burn. 1. Pull paper tray out. 2.Gently pull the jammed paper out. 3.
  • Page 81 4.Open the front cover. 5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting bythe exposure of photosensitive drum, please put the laser toner cartridge inside the protection bag or warp it with thick paper). 6.Gently pull the jammed paper out.

  • Page 82: Paper Jam In The Fuser Unit

    11.1.4.Paper Jam in the Fuser Unit Note： • When papers jammed in fuser unit are taken out, please pay attention and do not touch the shaded area shown below in order to avoid burns. 1.Open the rear cover. 2.Open the fuser door using the handles on both sides. 3.Gently pull the jammed paper out.

  • Page 83: Duplex Unit Jam

    4.After taking papers jammed out, close the back cover and open the front cover and then the printer will recover printing. 11.1.5.Duplex Unit Jam 1.Remove the duplex printing unit from the back of the printer. 2.Remove the jammed paper from the duplex unit. 3.If the paper does not come out along with the duplex unit, open the tray and remove the jammed paper directly from the bottom.

  • Page 84: Software Failure

    • If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair. • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.

  • Page 85: Common Troubleshooting

    11.3.Common Troubleshooting 11.3.1.Common Problems Problem Cause Solution Problems with the Printer The printer The cable between the computer Disconnect and then reconnect does not and the printer is not connected the printer cable. work properly. Check the Windows printer settings to Error in specifying the print port.

  • Page 86: Image Defects

    Too many papers in paper tray. Take the excessive papers out from paper tray; please print with manual The print media is out of the feed tray if special printing medium supported media range. is used to print. There is foreign matter in the paper path. Paper Take the excessive papers out from The feed roller is dirty.
  • Page 87 • The print media does not meet • Please use the print the usage specifications, for media within the example the media is damp or specification range. too rough, or has been used • Clean the paper path. previously. • It is suggested to •...
  • Page 88 • The print media has been • Ensure the correct loading of loaded incorrectly. the print media. • The paper path of the printer is dirty. • Clean the paper path inside the printer. Skewed pages • Ensure the correct loading •...

  • Page 89: Menu Structure

    12.Menu Structure This chapter mainly introduces the overall menu structure of control panel. The user can know the menu options which can be set by checking the menu structure. Note： • The menu structure in this chapter is the most complete menu structure. Differences might be existed between the menu structure of the mode you actually use with the following menu structure.
  • Page 90 4. 30min 2.Sleep time setup 5. 60min 1.Turn off 3.Toner Save 2.Turn on 1.System Setting 1.Turn off 4.Mute printing 2.Turn on 1.No 5.Restore Set 2.Yes 1.Off cond. cfg 6.Auto off set 2.Off delay cfg 1.Paper Size 1.Man.FeedTray 2.Paper type 1.Paper Size 2.Tray Setup 2.AutoInp.Tray 2.Paper type...
  • Page 91 1.Turn off 3.Wi-Fi dir. 2.Auto 3.Manual 1.IP Address 1.Wired Info 2.Subnet mask 3.Gateway 1.Connect state 2.IP Address 3.Subnet mask 2.Wireless Info 4.Gateway 4.Network Info 5.Channel 6.SSID 1.Status 2.Device name 3. Wi-Fi dir. Info 3.IP Address 4.Password 5.Cnnected device...
  • Page 92 1.Demo Page 2.Info Page 3.Menu Struc Pg 4.NetConf Pg 5.Prt Info Rept 5.Wi-Fi Hots Page 6.PCL Font Page 7.PS Font Page 8.Prt all inf pg 1.Data FW ver. 6.Version Info 2.Engine FW ver. 7.TonerRemainder...

  • Page 93: Product Specifications

    • Specification values vary slightly from printers with different models with different functions ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications,please visit: www.pantum.com. 13.1.Overview of the Specifications Product 333mm*355mm*215mm...
  • Page 94 Microsoft Windows XP/ Windows Vista/ Windows 7/ Windows 8/ Windows 8.1/ Windows 10/ Windows Server 2003/ Windows Server 2008/ Windows Server 2012（32/64 Bit） Mac OS 10.7/10.8/10.9/10.10/10.11 Linux (Ubuntu 12.04/ Ubuntu 14.04) Operating system Versions higher than IOS 6.0 (excluding IOS 6.0) Android 4.0 and higher versions NeoKylin (Loongson V6.0 Build0341050) USB 2.0（High Speed）...

This manual is also suitable for:

P3300 seriesP3060 series

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