Pantum CP1100 Series User Manual
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Pantum CP1100 Series User Manual

Pantum CP1100 Series User Manual

Color laser printer
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User Guide
Pantum CP1100 Series
Color Laser Printer
It is recommended that you read this Guide carefully before using the printer

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Summary of Contents for Pantum CP1100 Series

  • Page 1 User Guide Pantum CP1100 Series Color Laser Printer It is recommended that you read this Guide carefully before using the printer...
  • Page 2 Version:V1.0 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co.,Ltd.
  • Page 3 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 4 Safety Information Conventions CAUTION: A caution indicates a potentially hazardous situation that could injure you. Note：A note indicates the information that could help you or something that could damage the product hardware or software. Different types of caution statements include: CAUTION - POTENTIAL INJURY: Indicates a risk of injury.
  • Page 5 between objects such as furniture and walls. If any of these things happen, it could result in a risk of fire or electrical shock. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION - SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet) are properly installed in their marked plug-in ports.
  • Page 6 CAUTION - ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn off the printer and unplug the power cord from the electrical outlet before accessing areas marked with this symbol. CAUTION - POTENTIAL INJURY: This product uses lasers. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.
  • Page 7 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment;...
  • Page 8 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 9 Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd., No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 10: Table Of Contents

    Table of Contents 1. Before Using the Printer ......................1 1.1. Product series introduction ....................1 1.2. Supplied Accessories ....................2 1.3. Product View .........................1 1.4. Control Panel ........................3 1.4.1. Overview of control panel ..................3 1.4.2. Functions of consumable status indicator ............6 1.4.3. Functions of paper status indicator ..............6 1.4.4.
  • Page 11 7.3.2. Printing with manual feed tray ................67 7.4. Cancel printing ......................67 8. Mobile Print ........................... 68 8.1. Android device mobile printing ..................68 8.1.1. Pantum ......................68 8.1.2. Mopria mobile print ................... 69 8.2. iOS device mobile printing ..................71 8.2.1. Pantum ......................71 8.2.2.
  • Page 12 9.6. Consumable information ..................... 84 10. Routine Maintenance ......................85 10.1. Cleaning the Printer ....................85 10.1.1. Cleaning the printer ..................85 10.2. Replacing parts and consumables ................87 10.2.1. Replacing the toner cartridge ................87 10.2.2. Replacing the waste toner bottle ..............90 10.2.3.

  • Page 13: Product Series Introduction

    1. Before Using the Printer 1.1. Product series introduction CP1100 CP1100W CP1100DN CP1100DW Product series parameters series series series series ● ● ● ● Interface type ● ● ● ● Wi-Fi ● ● ● ● Print Language ● Control Panel ●...

  • Page 14: Supplied Accessories

    1.2. Supplied Accessories Name Parts Laser Toner Cartridge Waste toner bottle USB Interface Cable Power Cord Quick Setup Guide...
  • Page 15 Pantum Warranty • The Pantum Warranty may not be attached in some regions. Note：...

  • Page 16: Before Using The Printer

    1.3. Product View Side view 1 Control Panel Indicate printer status to conduct set operation. 2 Standard exit For storing the printed paper. 3 Manual feed tray For placing mediums that are printed in manual feed tray 4 Automatic Feeder Tray For placing mediums that are printed in auto feed tray. •...
  • Page 17 Rear View Network Interface(applicable to models For connecting product to network with supporting network function) network cable. For connecting product to computer with USB Interface USB cable. For connecting product to power with Power Interface power cord. • Printer appearance may differ because of various models and functions, so the Note：...

  • Page 18: Control Panel

    1.4. Control Panel 1.4.1. Overview of control panel The layout of the printer control panel is shown below: LCD control panel Name Functions LCD Display Display operation interface and product information. Indicate Wi-Fi connection status (applicable to Wi-Fi model only). Wi-Fi indicator/save toner Indicate the on/off of save toner function (applicable to indicator...
  • Page 19 Short press Wi-Fi button to turn on direct Wi-Fi connection of the printer and automatically print out "Mobile Device Wi-Fi Connection Wizard" page (for models with Wi-Fi function only). Wi-Fi key/save toner key Long press Wi-Fi button for over 2s to start WPS when Wi-Fi is not connected or to disconnect Wi-Fi when it has already been connected (for models with Wi-Fi function only).
  • Page 20 LED control panel Name Functions Consumable status Indicate the status of consumables（see Section 1.4.2）。 indicator Paper status indicator Indicate the status of paper（see Section 1.4.3）。 Printer status indicator Indicate the status of printer（see Section 1.4.4）。 If the printer is in sleep state, press or long press this button to wake it “Cancel/Continue”...

  • Page 21: Functions Of Consumable Status Indicator

    1.4.2. Functions of consumable status indicator LED consumable status indicator K – Black Status and status description C - Cyan M - Magenta Y - Yellow Light off: Normal Flashing:Toner is running out Light on: Toner used up, no toner cartridge detected, or toner cartridge mismatched 1.4.3.

  • Page 22: Functions Of Printer Status Indicator

    1.4.4. Functions of printer status indicator LCD printer status indicator Status Status Status description indicators The printer is turned off or in “Sleep” mode. Die out Green indicator Printer is ready. normally on Green indicator The printer is warming up, printing, processing, canceling, blinks and calibrating.

  • Page 23: Wi-Fi Indicator/Toner Save Indicator

    Orange indicator The waste toner bottle is not installed in the normally on printer, and the waste toner bottle is full. Orange indicator The waste toner bottle is nearly full. blinks 1.4.5. Wi-Fi indicator/Toner Save indicator Status description Status description Status Status (applicable to Wi-Fi...

  • Page 24: Paper And Print Media

    2. Paper and Print Media 2.1. Selecting paper 2.1.1. Paper guidelines Use appropriate paper to prevent paper jam and ensure trouble-free printing. • It is recommended to use new, undamaged paper. • Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package.

  • Page 25: Unacceptable Paper

    2.1.3. Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated paper used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper. •...

  • Page 26: Paper Specification

    This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.

  • Page 27: Special Paper

    2.3. Special Paper This printer supports using the special paper for printing. Special paper includes: label paper,envelope, transparent film, thick paper,carton paper, thin paper. • When using special paper or print media, be sure to select matched print type and Note：...

  • Page 28: Einlegen Von Papier

    2.4. Einlegen von Papier • Druckeraussehen konnte unterschiedlich wegen seine Modelle sein. Die schematische Note： Darstellung ist nur zum Informationszwecken. 2.4.1. Einlegen von Papier in das Fach für automatischen Einzug ：To avoid the risk of electrical shock, if you are accessing the controller board or memory devices after setting up the printer, turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 29 2. Flex, fan out and align the paper edges before loading. 3. Load the paper with the printable side facing up. • For single-sided printing, load the paper with the printing side facing up and the Note： header facing the inside of the tray. •...

  • Page 30: In Manuellen Karton Legen

    4. Adjust the guide to match the size of the loaded paper. 5. Insert the tray. 2.4.2. In manuellen Karton legen 1. Adjust the guide to match the size of the loaded paper.

  • Page 31: Non-Printable Area

    2. Load a sheet of paper with the printable side facing up. • For single-sided printing, load the paper with the printable side facing up and the top Note： edge going into the printer first. • For better printing effect, it is recommended to use new, undamaged paper. 3.

  • Page 32: Driver Installation And Uninstallation

    3. Driver installation and uninstallation 3.1. How to install Windows printer driver Windows driver installation software provides two installing methods: one-click installation and manual installation.We recommend one-click installation, which can help to install driver automatically in a faster and more convenient way.If you have any difficulty in using one-click installation, please try manual installation.
  • Page 33 4. Click on the "One-click installation" button in Method I and enter into the installation process. The process may need some time, and the duration is related to your computer configuration, please wait patiently. 5. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 34 • Windows 10 system: When the “DVD RW driver” window pops up from the lower right corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program. • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer"...
  • Page 35 • If your software has searched several printers, click on the"One-click intallation" button, and the printer list interface will pop up. Please select the printer that you need according to your printer wired network IP address or host ID.
  • Page 36 • If the printer you need is not shown in the list, please click "Refresh" button to search Note: again. If it is not found, please check if the printer and computer are in the same network. (Please see Chapter 5.3 for how to check).
  • Page 37 • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 38 • If your software has searched several printers, click "One-click intallation" button, and the printer list interface will pop up. Please select "Configure printer with Wi-Fi via USB and install" and select USB printer, click "Confirm" button and enter into installation process to complete automatic network configuration and driver installation.
  • Page 39 • Windows 8 system: When the “DVD RW driver” window pops up from the right top corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program. • Windows 10 system: When the “DVD RW driver” window pops up from the lower right corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe”...
  • Page 40 • If your software has searched more than one printers, the printer list interface will pop up.You need to configure the current printer which is connected via USB cable to wireless network and install driver. Please select "Configure the print via USB and install" on the printer list interface and check the USB printer option.
  • Page 41 • When the printer IP address changes under printer driver installed with host ID , you Note: can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID". 6.
  • Page 42 • Windows 8 system: When the “DVD RW driver” window pops up from the right top corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the installation program. • Windows 10 system: When the “DVD RW driver” window pops up from the lower right corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe”...
  • Page 43 6. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.3.2. The printer is already connected to wireless network 1. The printer is already connected to wireless network, you can print the "Network configuration page"...
  • Page 44 • Click on the "One-click installation" button to enter installation process if your software has searched only one printer. The process may need some time, and the duration is related to your computer configuration. Please wait patiently.

  • Page 45: Manual Installation

    • If the software has searched several printers, the printer list interface will pop up. Please select the printer you need according to your printer wired network IP address or host ID . • If the printer you need is not shown in the list, please click "Refresh" button to search Note: again.
  • Page 46 3.1.2.1. Installation via USB connection 1. Connect the printer to computer via USB cable, power the printer and computer on. 2. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. • Windows 7/Vista/Server 2008 system: Pop up "Autoplay" interface, click “Autorun.exe” to run the installation procedure.
  • Page 47 4. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. • Windows 7/Vista/Server 2008 system: Pop up "Autoplay" interface, click “Autorun.exe” to run the installation procedure. • Windows 8 system: When the “DVD RW driver” window pops up from the right top corner of Computer desktop, click anywhere in the pop-up window, then click “Autorun.exe”...
  • Page 48 10. After finishing searching, select the printer that needs to be connected and click “Next”. • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver.
  • Page 49 • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 50 9. The installation software will search the printer automatically after wireless network is configured successfully. The search process may need some time. 10. Select the printer needs to be connected and click “Next”. • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh”...
  • Page 51 • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...

  • Page 52: Method Of Driver Unistallation

    1. Click the Start menu of computer and then click All programs. 2. Click Pantum, and then Click Pantum XXX Series. Pantum XXX Series where XXX represents product model. 3. Click uninstall to delete the driver according to instructions on uninstall window.

  • Page 53: Macos System Driver Installation

    1. Turn the power of printer and computer on. 2. Insert the CD companying with printer in the CD driver of your computer, and double click Pantum XXX Series installation package. (XXX in Pantum XXX Series represents product model.) 3. Click “Continue”.
  • Page 54 4. Read licensing agreement and then click “Continue”. 5. Click “Agree” on the prompt window popping out to accept the licensing agreement. 6. Click “Install”. 7. Input computer password and click “Install Software”. 8. Click “Continue Installation” on the prompt window popping out. 9.
  • Page 55 • If using a USB cable to connect a computer with a Wi-Fi model printer, a wireless network configuration prompt window will pop up during driver installation, as shown in following picture. • click “Yes”, you can configure printer’s wireless network via wireless network Note: configuration tool (refer to Chapter 5.1.1...

  • Page 56: Add Printer To Macos System

    3.3. Add printer to macOS system 3.3.1. Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. button to select “Add Printer or Scanner”. 3.
  • Page 57 5. Select printer and select “Secure AirPrint” (data encryption) or “AirPrint” (no encryption) in the “Use” option box. 6. Click “Add”. • When the printer is connected to computer with USB cable, the system will recognize Note： and add AirPrint automatically. •...

  • Page 58: Wired Network Setup (Applicable To Wired Network Models)

    4. Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 59: Wireless Network Setup (Applicable To Wi-Fi Models)

    5. Wireless network setup (applicable to Wi -Fi models) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.3 Wireless Network Setup FAQs. Basic structure mode: connecting to a wireless device via router 1.
  • Page 60 5.1.1.2. Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”－ Product name – “Wireless network setup tool”. 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool"...
  • Page 61 • At present, the printer supports 3 types of safe modes: none, WEP and WPA/WPA2. Note： 1) None: There is no encryption method used. 2) WEP: Send and receive data via security key by using WEP (Wired Equivalent Privacy). WEP key is applicable to 64-digit and 128-digit encrypted network and can contain numbers and letters at the same time.
  • Page 62 3. Use WPS connection . Select “No, I don't have a USB cable” in the interface below and then click “Next”. 1) Use WPS method to perform steps below to start wireless network on printer. (Please refer to Chapter 5.1.2 for detailed WPS configuration)

  • Page 63: Wi-Fi Protected Setup (Wps) Setup

    2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator on printer. If configuration failed, please click “Previous” to configure again; if configuration succeeded, please click “Done” to complete configuration. • If the printer cannot be used normally after wireless network setup is finished, please Note：...

  • Page 64: How To Disable The Wi-Fi Network Connected

    If the connection is not established after more than 2min, the printer will return to its ready state, the Wi-Fi indicator will be off and Wi-Fi Protected Setup (WPS) connection will fail. If it is needed to connect again, please repeat steps 3-4 above. •...

  • Page 65: Wi-Fi Direct Mode

    5.2. Wi-Fi Direct mode You can connect wireless client (including the computer and mobile device with wireless network feature) to wireless network printer without using the access point (wireless router). 5.2.1. Preliminary preparations 1. Printer with the Wi-Fi Direct feature. 2.

  • Page 66: How To Disable The Wi-Fi Direct

    3. Select “Advanced” and then select “Wi-Fi Direct” in advanced WLAN interface. 4. Select printer SSID on direct interface to launch a connection invitation. 5. Press “OK key” to confirm connection when the panel lead to prompts whether to connect to start Wi-Fi Direct connection. •...

  • Page 67: Wireless Network Setup Faqs

    5.3. Wireless network setup FAQs 1. The printer is not found. • If the power of computer, access point (wireless router) or printer is turned on. • If the computer is connected to printer with USB cable. • If the printer supports wireless network connection. 2.

  • Page 68: Web Server

    6. Web server You can manage printer setup via the embedded Web server. 6.1. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 Chapter 5...

  • Page 69: Use Web Server To Manage Printer

    6.2. Use Web server to manage printer You can use the embedded Web server to manage printer. 1. View the basic information including product name, printer state and ink cartridge of printer. 2. Set up the network protocol parameters supported by printer. 3.

  • Page 70: Wireless Setup

    6.2.1.2. IPv6 setup 1. Turn on printer power to connect printer to network. 2. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 3. Click “Settings” – “Network settings” – “Protocol Settings” – “IPv6”. 4. Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”. You can refresh the browser and view the “IPv6 Local Link Address”...

  • Page 71: Machine Setup

    6.2.3. Machine setup You can add mail address contacts, set up e-mail notification, set up sleep time and recover factory settings via machine setup page. 6.2.3.1. Set up e-mail notification If you set up e-mail notification, an e-mail will be sent to the mail address specified by you when abnormality such as paper out occurs.

  • Page 72: Print

    7. Print 7.1. Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Color Printing Monocolor printing Collate Print Reverse Print N-in-1 Poster Print(for Windows...

  • Page 73: Print Settings

    Custom Size • Windows 7 is taken as example in the above description. Note： • You can realize poster printing feature by selecting 2x2 poster printing in multipage. • You can enable printing preference and click the help button to view detailed function description.(Please refer to Chapter 7.2.5 for the method to open help...

  • Page 74: Print Quality Settings

    7.2.2. Print quality settings 7.2.2.1. Print Color The printer supports color printing, black-and-white printing, and printing text in black. You can change it through the following steps as necessary. 1. Open the file to be printed, click the “File” menu in the upper left corner, and select “Print” to enable the print driver.
  • Page 75 7.2.2.2. Color balance Color balance is used to adjust the amount of toner used for each color.You can change it through the following steps as necessary. 1. Open the file to be printed, click the “File” menu in the upper left corner, and select “Print” to enable the print driver.
  • Page 76 • If you choose “Use Printer Settings”, the parameters in the color balance Note： cannot be adjusted, and the settings specified in the printer are applied. 7.2.2.3. RGB correction Adjust the contrast, saturability and brightness of the color output.You can change it through the following steps as necessary.

  • Page 77: Duplex

    7.2.3. Duplex The printer supports duplex printing of plain paper. Paper size supported by the duplex printing: A4, Letter, Legal, Folio, Oficio. • Some paper media are not suitable for duplex printing, and trying duplex printing Note： may result in damage to the printer. •...
  • Page 78 4. Single click “Preferences” for printing setup. 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”. 6. Single click “OK” to finish printing setup. Click “Print” to enable duplex printing.

  • Page 79: Booklet Printing

    7.2.4. Booklet printing • "Booklet" cannot be concurrently used with "Multipage" or "Zooming". Note： • To enable the Booklet function, please also check "collated". • To start a Booklet, please select any of the following paper types: A4, Letter, Legal, Oficio or Folio.

  • Page 80: Open Help Document

    7.2.5. Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.

  • Page 81: Printing Mode

    7.3. Printing Mode The printer can print with auto feed tray and manual feed tray. The defaulted state is auto selection, and if there is printing medium in the manual feed box, papers in manual feed tray will be used with priority. 7.3.1.

  • Page 82: Printing With Manual Feed Tray

    7.3.2. Printing with manual feed tray When you put paper into the manual tray, the printer will automatically print with the paper in the manual tray first. • Only one sheet can be loaded into the manual tray at a time. Note：...

  • Page 83: Mobile Print

    > Service & support > Driver download > Select printer model > Download and install. 2. You can use Google Play Store > Apps > to search Pantum Mobile Printing > Download and install. 8.1.1.3. Preliminary preparations 1. A printer that has wireless network function.

  • Page 84: Mopria Mobile Print

    3. Open the files you need to print with Adobe Reader on the Android device. 4. Click 5. Tap "Print". 6. Please make sure the Pantum printer is selected. If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer, and select your Pantum printer.
  • Page 85 7. Set printing parameters, e.g. print pages. 8. Tap "Print". • If printing fails, please inspect if the Android device is connected to the wireless Note： network where the printer is connected to. • If the Android mobile device did not detect any printer, check whether the printer is powered on and the printer is turned on.

  • Page 86: Ios Device Mobile Printing

    8.2. iOS device mobile printing 8.2.1. Pantum Pantum is a free App with which you can print TXT files, photos and webpages from your smart phone or tablet directly. 8.2.1.1. Operating systems and Apps supported by Pantum Pantum Print is applicable to iOS 7.0-13.0. Currently, Pantum Print supports TXT, PDF, office documents, pictures and Web.

  • Page 87: Airprint Mobile Print

    5. Tap "Print". 6. Please make sure the Pantum printer is selected. If you select other printers (or no printer), please click printer option and then select your Pantum printer. 7. Set printing parameters such as number of copies to print.

  • Page 88: General Settings

    9. General Settings This Chapter mainly introduces some general settings. • Printer appearance may differ because of various models and functions, so the Note： schematic diagram is only for your reference. • For LCD printers, you can change the settings through the printer control panel. •...

  • Page 89: Sleep Time Setting

    9.1.2. Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1. Press “ ” on the printer control panel to enter the ready interface. 2.

  • Page 90: Toner Save

    9.1.3. Toner Save You can select the save toner mode which can reduce toner consumption and reduce printing cost. When save toner mode is “on”, the printed color will be lighter. 1. Press “ ” on the printer control panel to enter the ready interface. 2.

  • Page 91: Mute Printing

    9.1.4. Mute printing Set mute printing to realize low-noise printing at a reduced speed. When mute printing is “on”, printing will be in a low speed. 1. Press “ ” on the printer control panel to enter the ready interface. 2.

  • Page 92: Restore Factory Settings

    9.1.5. Restore Factory Settings “Restore factory settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings. 1. Press “ ” on the printer control panel to enter the ready interface. 2.

  • Page 93: Auto Shut-Off Setting

    9.1.6. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Press “ ” on the printer control panel to enter the ready interface. 2. Press “▲” or “▼”, select “System Settings” - “Auto OFF”, and set OFF conditions and OFF delay.

  • Page 94: Print Settings

    9.2. Print Settings 9.2.1. Print Density You can set the toner density to make the print effect pale or dark. 1. Press “ ” on the printer control panel to enter the ready interface. 2. Press “▲” or “▼”, select “Print Settings” - “Print Density” to change the Print Density.

  • Page 95: Color Calibration

    9.2.2. Color Calibration When the environment where your printer is used changes greatly, the printer may automatically perform color calibration for better printing results. You can also calibrate the color manually in the following way: 1. Press “ ” on the printer control panel to enter the ready interface. 2.

  • Page 96: Network Settings

    9.3. Network Settings You can check or set network status via network setting. 1. Press “ ” on the printer control panel to enter the ready interface. 2. Press “▲” or “▼”, select “Network Settings” to set “Wired Network Setting”, “Wireless Network Setting”...

  • Page 97: Network Information

    9.4. Network Information You can check the network status through Network Information. 1. Press “ ” on the printer control panel to enter the ready interface. 2. Press “▲” or “▼”, select “Network Infor” to view “Wired Network Infor”, “Wireless Network Infor” and “Wi-Fi Direct Infor”.

  • Page 98: Print Information Report

    9.5. Print information report Printing information reports can help you quickly understand product information, diagnose and resolve product failures. If you need to print other information pages, you can print them by the following steps. 1. Press “ ” on the printer control panel to enter the ready interface. 2.

  • Page 99: Consumable Information

    9.6. Consumable information You can view the consumable information via the printer control panel. 1. Press “ ” on the printer control panel to enter the ready interface. 2. Press “▲” or “▼”, select "Consumable Infor” to view consumables information.

  • Page 100: Routine Maintenance

    10. Routine Maintenance • Printer appearance may differ because of different models and functions, so the Note： schematic diagram is only for your reference. 10.1. Cleaning the Printer ：Some parts of the printer are still in high temperature within a short time after use. To prevent burns, please don’t directly touch places labeled with high temperature warning in contact with internal components after opening the printer’s front or rear cover.
  • Page 101 1. Turn off the printer, and then unplug the power cord from the electrical outlet. 2. Remove the paper from the standard exit and feed tray. 3. Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum. 4.

  • Page 102: Replacing Parts And Consumables

    10.2. Replacing parts and consumables 10.2.1. Replacing the toner cartridge • If the tray is unfolded, remove it before replacing the toner cartridge. Note： 1. Open the front cover, and then push it down hard. 2. Pull out the toner cartridge tray.
  • Page 103 3. Remove the used toner cartridge. 4. Unpack the new toner cartridge. • Do not expose the bottom of the toner cartridge to direct light. Prolonged exposure to Note： light may cause print quality problems. • Do not touch the bottom of the toner cartridge. Otherwise it will affect the quality of future print jobs.
  • Page 104 5. Insert a new toner cartridge. 6. Insert the toner cartridge tray, and then close the cover.

  • Page 105: Replacing The Waste Toner Bottle

    10.2.2. Replacing the waste toner bottle 1. Remove the used waste toner bottle. • To avoid toner leakage, keep the waste toner bottle upright. Note： 2. Unpack the new waste toner bottle. 3. Insert a new waste toner bottle.

  • Page 106: Replace The Tray

    10.2.3. Replace the tray 1. Remove the used tray. 2. Unpack the new tray. 3. Insert a new tray.

  • Page 107: Move The Printer

    10.3 Move the printer 10.3.1. Move the printer to another location ：To avoid the risk of electrical shock, do not place or use this product near water or wet locations. ： If the printer weighs more than 18 kg, then it requires two or more trained personnel to lift it safely.

  • Page 108: Troubleshooting

    11. Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.

  • Page 109: Use Recommended Paper

    11.1.2. Use recommended paper • Use only recommended paper or special media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan out and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. •...

  • Page 110: Cleaning Jammed Paper

    11.3. Cleaning Jammed Paper 11.3.1. Paper jam in the automatic tray 1. Remove the tray. 1. Remove the jammed paper. • Make sure that all paper fragments are removed. Note： 3. Insert the tray.
  • Page 111 4. Open the rear cover. ：The inside of the printer might be hot. To reduce the risk of injury by a hot component, allow the surface to cool before touching it. 5. Remove the jammed paper. • Make sure that all paper fragments are removed. Note：...

  • Page 112: Paper Jam In The Manual Tray

    11.3.2. Paper jam in the manual tray 1. Open the front cover, and then push it down hard. 2. Remove the jammed paper. • Make sure that all paper fragments are removed. Note： 3. Close the front cover. • If the problem still cannot be solved, please contact the customer services center. Note：...

  • Page 113: Paper Jam In The Rear Cover

    11.3.3. Paper jam in the rear cover 1. Open the rear cover. ： The inside of the printer might be hot. To reduce the risk of injury by a hot component, allow the surface to cool before touching it. 2. Remove the jammed paper. •...
  • Page 114 • Below the fuser area • Duplex unit 3. Close the cover.

  • Page 115: Software Failure

    11.4. Software Failure Problem Solution Reinstall the printer driver. The printer icon will not be displayed in the Ensure that the USB interface cable and the power cord “Printers and Faxes” folder. are properly connected. If the failure still exists after restarting the printer, please reinstall the printer driver.

  • Page 116: Common Troubleshooting

    • If the problem still cannot be solved, please contact the customer services center. Note： 11.6. Common Troubleshooting 11.6.1. Common Problems Problem Cause Solution Problems with the Printer • See • See Poor print quality 11.6.2 Image Defects. 11.6.2 Image Defects. •...

  • Page 117: Image Defects

    • The print media is damp the recommended print media. and is sticking together. • Separate the print media or use better • Internal parts failure. quality and dry print media. • If the problem still cannot be solved, please contact the customer services center. Note：...
  • Page 118 • Pull out the toner cartridge tray, remove • Toner cartridge is not installed the toner cartridge, then insert the toner properly. cartridge, and insert the toner cartridge tray. Gray or colored background • Load correct paper. Please refer to Section 2.4 for the way to load paper •...
  • Page 119 • Pull out the toner cartridge tray, remove Mottled print and time. dots the toner cartridge, then insert the toner • Toner cartridge is not installed cartridge, and insert the toner cartridge tray. properly. • Please set another print mode.。 •...
  • Page 120 • Pull out the toner cartridge tray, remove the toner cartridge, then insert the toner • Toner cartridge is not installed cartridge, and insert the toner cartridge tray. • Perform the “Fully Calibrated” setting, properly. please refer to Section 9.2.2 for the setting mode.
  • Page 121 • The toner cartridge is damaged. The print quality test page does not meet any of the following measurements: Cartridge: • 25.70mm • 35.30mm • It is recommended to replace with the • 75.6mm original toner cartridge. • 26.7mm • Please record the data and contact the Fuser: customer service center.

  • Page 122: Product Specifications

    • Specification values vary slightly from printers with different models with different Note： functions ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com. 12.1. Overview of the Specifications Product Size(W*D*H) 401*411*241mm...
  • Page 123 Company Name: Magnell Associate, Inc. ( DBA NEWEGG.COM ) Office address:17560 Rowland St. City of Industry, CA 91748 TEL: （626）271-9700 USA Only...

This manual is also suitable for:

Cp1100w seriesCp1100dn seriesCp1100dw series

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