Pantum CM1100 Series User Manual
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Pantum CM1100 Series User Manual

Pantum CM1100 Series User Manual

Color laser multifunction printer (fb model)
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Pantum CM1100 Series
Color laser multifunction printer (FB model)
It is recommended that you read this Guide carefully before using the printer

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Summary of Contents for Pantum CM1100 Series

  • Page 1 Pantum CM1100 Series Color laser multifunction printer (FB model) It is recommended that you read this Guide carefully before using the printer...
  • Page 2 Version: V2.3 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co., Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co., Ltd.
  • Page 3 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 4 Safety Warning Please note the following safety warnings before using the printer: Warning There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock.
  • Page 5 Safety Information Conventions CAUTION: A caution indicates a potentially hazardous situation that could injure you. Note: A note indicates the information that could help you or something that could damage the product hardware or software. Different types of caution statements include: CAUTION - POTENTIAL INJURY: Indicates a risk of injury.
  • Page 6 CAUTION - POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, it could result in a risk of fire or electrical shock.
  • Page 7 CAUTION - PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, covers, trays, and covers. CAUTION - ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn off...
  • Page 8 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment;...
  • Page 9 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 10 Radio Equipment directive 2014/53/EU only for models ending with suffix “W”. The manufacturer of this product is: Zhuhai Pantum Electronics Co., Ltd., Building 02,06 and 08,No.888 Shengping Avenue, Pingsha Town, Zhuhai City, Guangdong...

  • Page 11: Table Of Contents

    Table of Contents 1. Before Using the Printer ........................ 1 1.1. Product series introduction ....................1 1.2. Supplied Accessories ......................2 1.3. Product View ........................3 1.4. Control Panel ........................5 1.4.1. Overview of control panel ..................5 1.4.2. Function of power indicator ..................6 2.
  • Page 12 5.2. Wi-Fi Direct mode ......................53 5.2.1. Preliminary preparations ..................53 5.2.2. Wi-Fi Direct connection ..................53 5.2.3. How to disable the Wi-Fi Direct ................55 5.3. Wireless network setup FAQs ..................55 6. Web server ..........................57 6.1. Visit the embedded Web server ..................57 6.2.
  • Page 13 10.1.1. Operating systems supported ................99 10.1.2. How to download Pantum App ................99 10.1.3. How to use the Pantum Printer App ..............99 10.2. Mopria mobile print ....................... 103 10.2.1. The operating systems and applications which support Mopria mobile printing . 103 10.2.2.
  • Page 14 11.3. Network Settings ......................112 11.4. Network Information ...................... 112 11.5. Information report ......................113 11.6. Consumable information ....................114 12. Routine Maintenance ......................115 12.1. Cleaning the Printer ...................... 115 12.1.1. Please use mild detergents................115 12.2. Replacing parts and consumables ................117 12.2.1.

  • Page 15: Before Using The Printer

    1. Before Using the Printer 1.1. Product series introduction Product series parameters CM1100DN Series CM1100DW Series ● ● ● ● Interface type ● Wi-Fi ● ● Print Language ● ● Control Panel ● ● 18ppm Print Speed ● ● 19ppm Letter ●...

  • Page 16: Supplied Accessories

    1.2. Supplied Accessories Name Parts Laser Toner Cartridge Waste toner bottle USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty • The Pantum Warranty may not be attached in some regions. Note:...

  • Page 17: Product View

    1.3. Product View Side view Control Panel Indicate printer status to conduct set operation. Standard exit For storing the printed paper. To open the front cover to take out the laser toner Front Cover cartridge. For placing mediums that are printed in manual feed Manual feed tray tray.
  • Page 18 Rear View :To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections during a lightning storm. :To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

  • Page 19: Control Panel

    1.4. Control Panel 1.4.1. Overview of control panel Name Functions • Turn the power on or off and press this button under Ready state to enter energy-saving mode. Power switch • Press and hold this button for more than 2s to turn the printer power off.

  • Page 20: Function Of Power Indicator

    • Short press Wi-Fi button to turn on direct Wi-Fi connection of the printer and automatically print out "Mobile Device Wi-Fi Connection Wizard" page (for models with Wi-Fi function only). • Long press Wi-Fi button for over 2s to start WPS when Wi-Fi is not Wi-Fi button connected or to disconnect Wi-Fi when it has already been connected (for models with Wi-Fi function only).

  • Page 21: Paper And Print Media

    2. Paper and Print Media 2.1. Selecting paper 2.1.1. Paper guidelines Use appropriate paper to prevent paper jam and ensure trouble-free printing. • It is recommended to use new, undamaged paper. • Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package.

  • Page 22: Unacceptable Paper

    2.1.3. Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated paper used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper. •...

  • Page 23: Paper Specification

    3. Some print media may meet all the use guidelines contained herein, but they still can not bring satisfactory effect. This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purc...

  • Page 24: Special Paper

    2.3. Special Paper This printer supports using the special paper for printing. Special paper includes: label paper, envelope, transparent film, thick paper, carton paper, thin paper. • When using special paper or print media, be sure to select matched print type and size in Note: the print settings so as to get the best print effect.

  • Page 25: Loading Into The Automatic Feeder Tray

    2.4.1. Loading into the Automatic Feeder Tray :To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices after setting up the printer, turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 26 3. Load the paper with the printable side facing up. • For single-sided printing, load the paper with the printing side facing up and the Note: header facing the inside of the tray. • Do not slide paper into the tray. •...

  • Page 27: In Manuellen Karton Legen

    5. Insert the tray. 2.4.2. In manuellen Karton legen 1. Adjust the guide to match the size of the loaded paper. 2. Load a sheet of paper with the printable side facing up. • For single-sided printing, load the paper with the printable side facing up and the top Note: edge going into the printer first.

  • Page 28: Paper And Manuscript Use Process

    2.5. Paper and Manuscript Use Process Manuscript requirements: Source Type Size — Platen A4, A5, A5L, A6, Executive, JIS B5, Letter, Full Platen, Custom 2.5.1. Scanning With Tablet • Druckeraussehen konnte unterschiedlich wegen seine Modelle sein. Die Note: schematische Darstellung ist nur zum Informationszwecken. Steps of Use: 1.
  • Page 29 2. Load the manuscript face down. 3. Align the manuscript to match the appropriate paper size. • If the manuscript does not match with any size marker, please align the upper-left Note: corner of the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen.
  • Page 30 4. Close the scanner cover gently. • Please put the paper or document on the scanner glass after the glue, ink or Note: correction fluid are completely dried. • Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor.

  • Page 31: Non-Printing Area And Non-Scanning Area

    2.6. Non-printing Area and Non-scanning Area The shaded part indicates the non-printing area and non-scanning area. Usage Paper Size Top and bottom margins (A) Left and right margins (B) 5mm(0.197inch) 5mm(0.197inch) Printing Letter 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) 5mm(0.197inch) Scan Letter 5mm(0.197inch) 5mm(0.197inch)

  • Page 32: Driver Installation And Uninstallation

    3. Driver installation and uninstallation 3.1. Driver Setup This device supplies driver setup applications for Windows and macOS. We recommend One-click installation, which helps you install the driver automatically in a faster and easier way. Should you encounter trouble when using the One-click installation, you may try more setup methods. •...
  • Page 33 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver” – “Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 34 • If the Install Tool finds only one printer, it will proceed to network configuration and driver installation automatically when you click on "One-click installation" under Wi-Fi. (For macOS, authorization is required before printer Wi-Fi can be configured.) • If the Install Tool finds more than one printer, a printer list will pop up when you click on "One-click installation"...
  • Page 35 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 36 6. Click on “One-click installation” button under Wi-Fi to install the driver. • You can put your mouse cursor in the "One-click installation" button to check the popup Note: information in order to confirm if the current printer is the one you need to install through IP address before you click the button.
  • Page 37 • If your software has searched more than one printers, the printer list interface will pop up.You need to configure the current printer which is connected via USB cable to wireless network and install driver. Please select "Configure the print via USB and install" on the printer list interface and check the USB printer option.
  • Page 38 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 39 6. The setup will start when you click on "One-click installation" under Wi-Fi. The setup may take a while, depending on your PC configuration. Please wait. 7. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 40 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 41 • You can put your mouse cursor in the "One-click installation" button to check the popup Note: information in order to confirm if the current printer is the one you need to install through IP address before you click the button. •...
  • Page 42 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 3. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 43 5. The setup will start when you click on "One-click installation" under USB. The setup may take a while, depending on your PC configuration. Please wait. 6. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 44 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 5. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 45 • If the Install Tool finds only one printer, the setup will start when you click on "One-click installation" under Wired Network. The setup may take a while, depending on your PC configuration. Please wait. • If the Install Tool finds more than one printer, a printer list will pop up when you click on "One-click installation"...

  • Page 46: More Setup Methods

    8. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly. (If you need to install the OCR software under the Windows system, please install it when the computer is connected to the Internet.) 3.1.2.
  • Page 47 6. Select "Connect via USB" and click on "Install". 7. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 8. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 48 5. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next” button in the lower right corner of the interface to enter the driver installation interface. 6. Click on “More setup methods” at the bottom of the setup interface for access. 7.
  • Page 49 • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID, you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 50 7. Select "Wireless network connection" and click on "Install". 8. Select “Yes, I want to configurate the printer's wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Section 5.1.1 for setup method).
  • Page 51 10. Select the printer needs to be connected and click “Next”. • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID, you can also directly print without re-installing the driver.
  • Page 52 • Windows 10/11 system: When the "DVD RW driver" window pops up from the right top corner of computer desktop, click anywhere in the window, then click "Setup.exe" to run the installation procedure. • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer"...
  • Page 53 8. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and then click “Next”. 9. The installation software will search the printer automatically and the searching process may need some time. 10. Select the printer needs to be connected and click “Next”. •...
  • Page 54 1. Turn the power of printer and computer on. 2. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.)
  • Page 55 Section 4 to learn how to configure the network). 4. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.) 5.
  • Page 56 Section 4 to learn how to configure the network). 4. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.) 5.
  • Page 57 9. Click on “Install” on the lower right. • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID, you can also directly print without re-installing the driver.
  • Page 58 1. Turn the power of printer and computer on. 2. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.)
  • Page 59 3.1.2.2.4.1. Add printer to macOS system I. Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. button to select “Add Printer or Scanner”. 3.

  • Page 60: Uninstall Driver

    The information on your computer screen may differ because of multiple operating systems. 1. Click "Go" - "Applications" - "Pantum" - "Utilities" - "Pantum Un-install Tool". 2. Delete the driver as instructed in the pop-up Uninstall window.

  • Page 61: Wired Network Setup (Applicable To Wired Network Models)

    4. Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 62: Wireless Network Setup (Applicable To Wi-Fi Models)

    5. Wireless network setup (applicable to Wi -Fi models) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.3 Wireless Network Setup FAQs. Basic structure mode: connecting to a wireless device via router 1.
  • Page 63 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”－ Product name – “Wireless network setup tool”. 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool" on the computer Finder menu bar.
  • Page 64 2) Please tick “No” to configure other wireless network needed to connect to. Complete configuration according to interface prompt. • At present, the printer supports 3 types of safe modes: none, WEP and WPA/WPA2. Note: 1) None: There is no encryption method used. 2) WEP: Send and receive data via security key by using WEP (Wired Equivalent Privacy).
  • Page 65 2.2 The computer is not connected to wireless network. Input the SSID (case sensitive) and password of access point (wireless router) in the interface below. Complete configuration according to interface prompt. • If you do not know the SSID of access point (wireless router), please click “Print Wireless Note: Network Information Page”...

  • Page 66: Wi-Fi Protected Setup (Wps) Setup

    1) Use WPS method to perform steps below to start wireless network on printer. (Please refer to Chapter 5.1.2 for detailed WPS configuration) 2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator on printer. If configuration failed, please click “Previous”...

  • Page 67: How To Disable The Wi-Fi Network Connected

    5.1.2.1. Preliminary preparations 1. The access point (wireless router) supports Wi-Fi Protected Setup (WPS). 2. A printer that has wireless network function. 5.1.2.2. Wi-Fi Protected Setup (WPS) method 1. Turn on the power of printer and access point (wireless router). 2.
  • Page 68 5.2.2.1. Connection method of wireless client that supports Wi-Fi Direct feature (direct invitation to connect) You must use mobile devices that support Wi-Fi Direct function for Wi-Fi Direct connection. The operating steps may differ because of the mobile device you are using. 1.

  • Page 69: How To Disable The Wi-Fi Direct

    4. Select printer SSID on direct interface to launch a connection invitation. 5. Press “OK key” to confirm connection when the panel lead to prompts whether to connect to start Wi-Fi Direct connection. • In case of auto connection mode, the mobile device will start to connect automatically Note: after initiating connection invitation without panel confirmation.
  • Page 70 1) Select "Command prompt" as shown below. a. Windows 8/10 system: Select "Search" button in the Start Menu and input "Command prompt"in search bar，then press the "Enter”button in the keyboard. b. Windows 7/Vista/XP system: click "Start" menu-"All procedures"-"Attachment"-"Command prompt ". 2) Input ping and your printer IP address in popup window, and press "Enter"...

  • Page 71: Web Server

    6. Web server You can manage printer setup via the embedded Web server. 6.1. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 Chapter 5...

  • Page 72: Use Web Server To Manage Printer

    6.2. Use Web server to manage printer You can use the embedded Web server to manage printer. 1. View the basic information including product name, printer state and ink cartridge of printer. 2. Set up the network protocol parameters supported by printer. 3.

  • Page 73: Snmp Protocol Setup

    6.2.1.2. IPv6 setup 1. Turn on printer power to connect printer to network. 2. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 3. Click “Settings” – “Network settings” – “Protocol Settings” – “IPv6”. 4. Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”. You can refresh the browser and view the “IPv6 Local Link Address”...

  • Page 74: Machine Setup

    6.2.3.1. Wireless network 1. Click “Settings” – “Network settings” – “Wireless setup” – “Wireless Network”. 1) If you need to set up wireless network, please click the SSID of access point (wireless router) in search list, input secret key and click “Apply”. 6.2.3.2.
  • Page 75 2. Press and select the email address to be added in the pop-up contact list. Or, check “Address X” (e.g. Address 1), and manually enter the email address to be added. 3. Check the desired email address and content of notification, and press “Apply”. 6.2.4.2.

  • Page 76: Recover Factory Settings Via Web Server

    6.2.4.3. Configure the FTP address book If you want to scan a file to the FTP server, you need to configure the FTP address book first.When scanning, you may send the image scanned to the FTP server.Before configuring the FTP address book, you may need to ask your network administrator for the 1.

  • Page 77: Print

    7. Print 7.1. Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Color Printing Monocolor printing Collate Print Reverse Print N-in-1 Poster Print(for Windows...

  • Page 78: Print Settings

    • Windows 7 is taken as example in the above description. Note: • You can realize poster printing feature by selecting 2x2 poster printing in multipage. • You can enable printing preference and click the help button to view detailed function description (Please refer to Chapter 7.2.6 for the method to open help document).

  • Page 79: Print Quality Settings

    7.2.2. Print quality settings 7.2.2.1. Print Color The printer supports color printing, black-and-white printing, and printing text in black. You can change it through the following steps as necessary. 1. Open the file to be printed, click the “File” menu in the upper left corner, and select “Print” to enable the print driver.
  • Page 80 7.2.2.2. Color balance Color balance is used to adjust the amount of toner used for each color.You can change it through the following steps as necessary. 1. Open the file to be printed, click the “File” menu in the upper left corner, and select “Print” to enable the print driver.
  • Page 81 5. Select “Manual” among the options to adjust the parameters for the amount of toner for each color to be used in the printed document. • If you choose “Use Printer Settings”, the parameters in the color balance cannot be Note: adjusted, and the settings specified in the printer are applied.
  • Page 82 7.2.2.3. RGB correction Adjust the contrast, saturability and brightness of the color output.You can change it through the following steps as necessary. 1. Open the file to be printed, click the “File” menu in the upper left corner, and select “Print” to enable the print driver.

  • Page 83: Duplex

    7.2.3. Duplex The printer supports duplex printing of plain paper. Paper size supported by the duplex printing: A4, Letter, Legal, Folio, Oficio. • Some paper media are not suitable for duplex printing, and trying duplex printing may Note: result in damage to the printer. •...
  • Page 84 3. Select printer of the corresponding model. 4. Single click “Preferences” for printing setup. 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”.

  • Page 85: Booklet Printing

    6. Single click “OK” to finish printing setup. Click “Print” to enable duplex printing. 7.2.4. Booklet printing • "Booklet" cannot be concurrently used with "Multipage" or "Zooming". Note: • To enable the Booklet function, please also check "collated". • To start a Booklet, please select any of the following paper types: A4, Letter, Legal, Oficio or Folio.

  • Page 86: Set Transfer Print Parameters

    4. Enter the “Layout” option interface and select “Booklet”. • For other settings of booklet printing, click “Booklet Settings…”, complete print settings in Note: the “Booklet Settings” interface as needed, and then click “OK”. 5. Click “OK”/“Apply” to finish printing setup. Click “Print” to print the booklet. •...
  • Page 87 4. Click “Other Settings” to adjust the transfer print parameters. • You can also set transfer print parameters through buttons on control panel. Please see Note: Section 11.2.3.

  • Page 88: Open Help Document

    7.2.6. Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.

  • Page 89: Printing Mode

    7.3. Printing Mode The printer can print with auto feed tray and manual feed tray. The defaulted state is auto selection, and if there is printing medium in the manual feed box, papers in manual feed tray will be used with priority.

  • Page 90: Printing With Manual Feed Tray

    7.3.2. Printing with manual feed tray When you put paper into the manual tray, the printer will automatically print with the paper in the manual tray first. • Only one sheet can be loaded into the manual tray at a time. Note: •...

  • Page 91: Copying

    8. Copying 8.1. Copying function Copying function Instructions Copy source Set the paper size of the originals. Copy To Set the paper size and type of the specified tray. Resizing Reduce or enlarge the size of image copied. Intensity Adjust deep-light copying effect by setting intensity. Duplex copying It supports manual duplex copying for originals.

  • Page 92: Common Copying Setting

    8.3. Common copying setting Change related setting through setting menu for better copy result. 1. Press "Copy" and then "Menu" on control panel to enter the "Menu Setting" interface. 2. Press "OK" to enter the "Copy Setting" interface. 3. Press “direction key to select option to be set and press “OK key” to set option. •...

  • Page 93: Multipage

    8.3.4. Multipage A 2- or 4-page file can be copied on a piece of paper through N-in-1 setting, and copying with the glass platen is supported. The multipage includes 3 modes: (1) Two-in-one: (2) Horizontal four-in-one: (3) Vertical four-in-one: • "Multipage” and “resizing function” cannot be set at the same time. Note: 8.3.5.

  • Page 94: Poster

    8.3.6. Poster Poster setting enables the printing of one piece of original document on several pieces of paper. The "Poster" feature supports only copying with the glass platen. There are 2 poster copy modes: Startup: Closed: • The “poster” and “resizing function” cannot be set at the same time.. Note: 8.3.7.
  • Page 95 8.3.7.1. Steps to use Manual Duplex Original Copying Manual Duplex printing steps are as follows. Take “Duplex→Duplex” mode as example. 1. Put the original into the glass platen with its front side downward, and make sure that there is paper in the tray. 8.3.

  • Page 96: Id Copy Settings

    4. After copying the first side, open the upper cover of the glass platen, turn the long edge of the original for 180 degrees (with B side down) on the glass platen, and close the upper cover of the glass platen. •...

  • Page 97: Arrangement Mode

    8.4.1. Arrangement mode ID copy supports four layouts: Whole page up-down Half page up-down Half page left-right A5 left and right Position: Half page up-down: default mode; put ID card at “orange left half area” of glass platform. Half-page up and down, half-page left and right or A5 left and right: put the ID card in the "blue area" in glass platen.

  • Page 98: Receipt Setting

    8.5. Receipt setting For better copying effect of bills, you can enter the "Bill Copy Setting" menu to change relevant settings. 1. Press "Bill Copy" and then "Menu" on control panel to enter the "Menu Settings" interface. 2. Press "OK" to enter the "Bill Copy Setting" interface. 3.

  • Page 99: Scan

    9.1.1.1. Pantum Scan Application Operation Steps: 1. Double click on "Pantum Scan Application" on the computer, the icon is shown as below: 2. The prompt window is shown as below: • This device supports FB combination scan. If you would like to combine the scanned Note: documents, select "Combine scanned documents"...
  • Page 100 • Images in the format of BMP, JPG, TIF, PDF, PNG, and OFD can be scanned by the Note: Pantum scanning application software. The image text recognition is available for documents in the format of DOCX, XLS, XLSX, PPTX, TXT and searchable PDF. (If you need to use the image text recognition function, please download and install the OCR software according to the interface prompts after the driver installation.
  • Page 101 4. After the window pops up, set the scan information in the right list of "Basic Setting" and "Advanced Setting". Click on "Scan" and start scan. If you desire to change a scanning port, please click "Port" at the lower part of above picture to select a scanning port, as shown below:...
  • Page 102 9.1.1.2.2. Photoshop Operation Steps: 1. Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2. After the window pops up, please refer to Step 4 of 9.1.1.2.1 to see the specific operation steps. 9.1.1.3.
  • Page 103 3) Click on "Device" and select WIA Scan, click the “Custom Insert” below. 4) The prompt window as is shown below, set the scan information.
  • Page 104 5) Click on "Adjust the Scanned Image Quality" on the bottom left corner of the above picture, the advanced properties interface will pop up, then users can set the scan; After finishing the settings, click on the "OK" 2. Photoshop Operation Steps: 1) Launch Photoshop, click "File"- "Import"...
  • Page 105 9.1.1.3.2. WIA 2.0 Scan (Windows 7 and later versions) Operation Steps: 1. Click on "Start"- "All Programs"- "Device and Printer" on the left bottom of the desktop. 2. When the pop-up window appears, select the printer you want to use, and right click the mouse.
  • Page 106 3. Click on "Start Scan" in the above option bar. 4. After the window pops up, set the scan and click "Scan" on the bottom right corner and start scan.

  • Page 107: Macos System Scan

    9.1.2. macOS System Scan 9.1.2.1. ICA Scan 9.1.2.1.1. Open ICA via "Print and Scan" Operation Steps: 1. After installing the printer driver, click "System Preferences" icon on the bottom left corner of the computer desktop. 2. After the window pops up, click on "Print and Scan".
  • Page 108 3. After the window pops up, click on "Scan". 4. Click on "Open Scanner" and the scan window will pop up.
  • Page 109 5. Click on "Show Details" on the bottom right corner to set the scan parameters. 6. Click on "Scan" on the bottom right corner and start scan. 9.1.2.1.2. Call ICA through applications Operation Steps: 1. Click on "Finder" icon on the bottom left corner of the computer desktop, or use keyboard shortcuts command+shift+C to open the window.
  • Page 110 2. After selecting the printer in the left list, set the scan parameters in the right list. Click on "Scan" on the bottom right corner and start scan. 9.1.2.2. TWAIN Scan Take Photoshop as an example. Operation Steps: 1. Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2.

  • Page 111: Push Scan

    9.1.3. Push Scan This section introduces how to scan documents into the PC, Email and FTP through the control panel of the printer. • Supported file types to be scanned to PC/Email/FTP: PDF, TIFF, JPEG. Note: 9.1.3.1. Scan to PC You may operate the printer's control panel to scan a file to PC.

  • Page 112: Cancel Scanning

    9.1.3.3. Scan to FTP Be sure the user is in an Internet-connected environment in scanning files to FTP server. If you want to scan large files, you may need to input the server address, user name and password to log in the server, with specific operation steps as below: 1.

  • Page 113: Mobile Print/Scan (For Models With Wifi Function Only)

    How to download it for iOS mobile device: Click the App Store icon > Search interface > input “PANTUM” or “Pantum print” in the search bar > Download and install on the interface of iOS device to download. 10.1.3. How to use the Pantum Printer App 10.1.3.1.
  • Page 114 2. Press the Wi-Fi button of printer to print the "Moblie Deveice Wi-Fi Connection Guideline" 3. Go to "Pantum Printer" App. Click the "Add Printer" button, and operate according to the instructions on the interface. 4. The printer is added successfully.
  • Page 115 II. Search for a printer in the LAN 1. The printer and mobile device have been connected to the same LAN. 2. Go to "Pantum Printer" App > Click "Connect" on the interface of "Devices found in LAN" > Select a printer > Add Successfully.
  • Page 116 III. Add the printer through direct connection 1. Go to "Personal Center", select "Direct connect to printer Wi-Fi hotspot", and operate according to the instructions on the interface. • The current network of your mobile device is unavailable after the printer Wi-Fi hotspot is Note: connected directly.

  • Page 117: Mopria Mobile Print

    3. Open the files you need to print with Adobe Reader on the Android device. 4. Click 5. Tap "Print". 6. Please make sure the Pantum printer is selected. If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer, and select your Pantum printer.

  • Page 118: Airprint Mobile Print

    5. Tap "Print". 6. Please make sure the Pantum printer is selected. If you select other printers (or no printer), please click printer option and then select your Pantum printer. 7. Set printing parameters such as number of copies to print.

  • Page 119: General Settings

    11. General Settings This Chapter mainly introduces some general settings. • The panel appearance may be a little different due to difference in type or function. All Note: diagrams are only for reference. 11.1. System Setting 11.1.1. Language Setting Language Setting is used to select the language to be displayed on the control panel. 1.

  • Page 120: Sleep Time Setting

    11.1.2. Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1. Press "Menu" to enter the menu setting interface. 2.

  • Page 121: Restore Factory Settings

    11.1.4. Restore Factory Settings “Restore factory settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings. 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "System Setting" and then press "OK". 3.

  • Page 122: Auto Shut-Off Setting

    11.1.6. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "System Setting" and then press "OK". 3. Press direction key “▲” or “▼” to select options of “Auto off set”, press “OK” to set off condition and off delay.

  • Page 123: Panel Energy Saving Settings

    11.1.7. Panel energy saving settings Set the panel energy-saving function on the control panel to save the power consumption of the printer. • When the panel energy saving mode is “Enabled”, the printer is in the sleep mode, and Note: printing or scanning is started from PC, the LCD screen of the printer will not wake up.

  • Page 124: Print Settings

    11.2. Print Settings 11.2.1. Print Density You can set the toner density to make the print effect pale or dark. 1. Press "Menu" to enter the menu setting interface. 2. Select “Print Settings” by pressing “▲” or “▼”, and then press “OK”. 3.

  • Page 125: Transfer Print Settings

    • When your printer performs a certain amount of print jobs, it will automatically Note: perform color calibration. • When you replace the laser toner cartridge with a new one, the printer will automatically perform color calibration. 11.2.3. Transfer Print Settings If the printed image is mottled or blotchy-looking, you can manually adjust the parameters under Transfer Print Settings in the following way: 1.

  • Page 126: Network Settings

    11.3. Network Settings You can check or set network through Network set 1. Press "Menu" to enter the menu setting interface. 2. Press direction key “▲” or “▼” and select “Network Set” option. 3. Press “OK” key to set “Network set”, “wireless network setting” and “Wi-Fi Direct”. 11.4.

  • Page 127: Information Report

    11.5. Information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "Info.report". 3.

  • Page 128: Consumable Information

    11.6. Consumable information You can view the consumable information via the control panel of the printer. 1. Press "Menu" to enter the menu setting interface. 2. Select “Consumable Info.” by pressing “▲” or “▼”. 3. Press “OK” to view the remaining amount of toner, status of waste toner bottle and other information.

  • Page 129: Routine Maintenance

    12. Routine Maintenance • Printer appearance may differ because of different models and functions, so the Note: schematic diagram is only for your reference. 12.1. Cleaning the Printer :Some parts of the printer are still in high temperature within a short time after use. To prevent burns, please don’t directly touch places labeled with high temperature warning in contact with internal components after opening the printer’s front or rear.
  • Page 130 1. Turn off the printer, and then unplug the power cord from the electrical outlet. 2. Remove the paper from the standard exit and feed tray. 3. Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum. 4.

  • Page 131: Replacing Parts And Consumables

    12.2. Replacing parts and consumables 1. Use and maintenance of toner cartridge. Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: • Please keep the toner cartridge in a dry and dark place. •...

  • Page 132: Replacing The Toner Cartridge

    12.2.1. Replacing the toner cartridge • If the tray is unfolded, remove it before replacing the toner cartridge. Note: 1. Open the front cover, and then push it down hard. 2. Pull out the toner cartridge tray.
  • Page 133 3. Remove the used toner cartridge. 4. Unpack the new toner cartridge. • Do not expose the bottom of the toner cartridge to direct light. Prolonged exposure to Note: light may cause print quality problems. • Do not touch the bottom of the toner cartridge. Otherwise it will affect the quality of future print jobs.
  • Page 134 5. Insert a new toner cartridge. 6. Insert the toner cartridge tray, and then close the cover.

  • Page 135: Replacing The Waste Toner Bottle

    12.2.2. Replacing the waste toner bottle 1. Remove the used waste toner bottle. • To avoid toner leakage, keep the waste toner bottle upright. Note: 2. Unpack the new waste toner bottle. 3. Insert a new waste toner bottle.

  • Page 136: Replace The Tray

    12.2.3. Replace the tray 1. Remove the used tray. 2. Unpack the new tray. 3. Insert a new tray.

  • Page 137: Move The Printer

    12.3. Move the printer 12.3.1. Move the printer to another location :To avoid the risk of electrical shock, do not place or use this product near water or wet locations. :If the printer weighs more than 18 kg, then it requires two or more trained personnel to lift it safely.

  • Page 138: Troubleshooting

    13. Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.

  • Page 139: Locate Jammed Paper

    • Flex, fan out and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray • Make sure that the paper size and type are set correctly on the computer or printer control panel. •...

  • Page 140: Cleaning Jammed Paper

    13.3. Cleaning Jammed Paper 13.3.1. Paper jam in the automatic tray 1. Remove the tray. 2. Remove the jammed paper. • Make sure that all paper fragments are removed. Note: 3. Insert the tray.
  • Page 141 4. Open the rear cover. :The inside of the printer might be hot. To reduce the risk of injury by a hot component, allow the surface to cool before touching it. 5. Remove the jammed paper. • Make sure that all paper fragments are removed. Note: 6.

  • Page 142: Paper Jam In The Manual Tray

    13.3.2. Paper jam in the manual tray 1. Open the front cover, and then push it down hard. 2. Remove the jammed paper. • Make sure that all paper fragments are removed. Note: 3. Close the front cover.

  • Page 143: Paper Jam In The Rear Cover

    • If the problem still cannot be solved, please contact the customer services center. Note: 13.3.3. Paper jam in the rear cover 1. Open the rear cover. :The inside of the printer might be hot. To reduce the risk of injury by a hot component, allow the surface to cool before touching it.
  • Page 144 • Fuser area...
  • Page 145 • Below the fuser area • Duplex unit 3. Close the cover.

  • Page 146: Software Failure

    Please remove and reinstall the waste is detected. installed correctly. toner bottle. Please cancel the current scan job or Scanner is Busy With other scan jobs. wait for the completion of other scan jobs. Please contact Pantum Customer Scan failed Scanner internal failure. Service.

  • Page 147: Common Troubleshooting

    • See the image defect in Problems in Section Poor print quality printing Section 13.6.2. 13.6.2. • Please contact Pantum • The scanner is damaged. Failed to copy Customer Service. • The scanner is dirty or Problems in • Clean the scanner. copying Copy Image defective.
  • Page 148 • Please install printing medium correctly; please print with manual • The print media has been feed tray if special printing loaded incorrectly. medium is used to print. • The print media is out of • Please use the print media within Paper feed failure the supported media range.

  • Page 149: Image Defects

    13.6.2. Image Defects • Before the problem is solved, please print the “Print Quality Test Page”. For the way to Note: print the quality test page, please refer to Section 11.5. Problem Cause Solution • Toner cartridge is not installed •...
  • Page 150 • The tray fails to load the media • Load correct paper. Please refer to Section properly. for the way to load paper correctly. • The print margin is set • Please set the correct print margin. incorrectly. • Perform the “Margin Calibrated” or “Fully Calibrated”...
  • Page 151 • Please contact Pantum Customer Service. closed. Single color or • The scanner is damaged. black images...
  • Page 152 Vertical dark • Clean the scanner or the platen glass. lines when copying or scanning, the scanner or the platen glass may be • Please contact Pantum Customer Service. dirty. • Scanner Light bulb has smudges. • The scanner is damaged.
  • Page 153 • Toner cartridge is not installed • Pull out the toner cartridge tray, remove the properly. toner cartridge, then insert the toner cartridge, and insert the toner cartridge tray. Horizontal white lines • The print media does not meet the •...

  • Page 154: Product Specifications

    Note: functions, and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com. 14.1. Overview of the Specifications Product Size(W*D*H) 401mm*411mm*314mm Product weight (including cartridge, excluding the 18.5KG...

  • Page 155: Print Specifications

    14.2. Print Specifications Print Speed 18ppm(A4)/19ppm(Letter) Black & White: ≤10s Print Time of First Page Color: ≤12s Print Language 14.3. Copy Specifications Black & White: 18cpm Copy Speed Color: 18cpm FB:≤16s FCOT ADF:≤18s Other Copy Functions ID copy, Receipt copy, N-up copy, Clone copy, Poster Copy 14.4.

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