Pantum M6500 Faq
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Pantum M6500 Faq

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M6500/M6550/M6600 Serial Printers FAQ:

M6500/M6550/M6600 Serial Printers FAQ: ............................................................................. 1
①
Installation Issues: ...................................................................................................... 5
1. How to set up my Pantum M6500W/ M6550W/ M6600W Series Printer to a Wireless
3. Where can I download the soft wares and drivers for my printer M6500/M6600
Series Printer? ................................................................................................................. 14
6. How to Close Printer WIFI Hotpot Setting? ................................................................. 18
7. How to install the Printer with hostname？ ............................................................... 21
8. Where can I check the Hotspot IP address？ .............................................................. 25
10.How to print wirelessly with Mac WIFI Direct via M6500W/ M6550W/ M6600W
Series Printers? ................................................................................................................ 26
② Cartridge Issues: .............................................................................................................. 28
1. How do I replace or install a cartridge? ....................................................................... 28
2. How do I check the amount of toner left in my cartridge from M6500/M6550 Series
Printer? ............................................................................................................................ 29
......................................................................................................................................... 30
Printer? ............................................................................................................................ 31

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Summary of Contents for Pantum M6500

  • Page 1: Table Of Contents

    ② Cartridge Issues: ......................28 1. How do I replace or install a cartridge? ............... 28 2. How do I check the amount of toner left in my cartridge from M6500/M6550 Series Printer? ..........................29 3. How do I check the amount of toner left in my cartridge from M6600 Series Printer? ............................
  • Page 2 1. How can I clear any paper jam? .................. 36 2. Why the printer could not feed paper successfully? ........... 37 3. What kinds of paper can I use in my Pantum M6500/ M6550/ M6600 series printer? ............................38 4. How to print multipage on one page? ................. 38 5.
  • Page 3 (with “W”) Series Printer? ....................51 ⑥ General Settings Issues: ..................... 54 1. Is it possible to close the ‘Auto sleeping time’ on M6500/M6550 Series Printer? ..55 2. Is it possible to close the ‘Auto sleeping time’ on M6600 Series Printer? ....55 2.
  • Page 4 ⑨ Copy Issues： ......................108 How to adjust the copy file get darker in the M6500/M6550 printer? ....108 ⑩ Fax-For M6600 Series Printer: ..................110 1. How to change the fax report status on M6600 Series Printer? ....... 110...

  • Page 5: ① Installation Issues

    M6500/M6550/M6600 Serial Printers FAQ: ① Installation Issues: 1. How to set up my Pantum M6500W/ M6550W/ M6600W Series Printer to a Wireless Network easily by one click installation? ( applicable to Wi-Fi or network models) Here is the installation step:...
  • Page 6 2) Select way 3: “Connect with wifi” and attention to the instructions display in the video.
  • Page 7 3) Please make sure that pc is connected with router via network cable or wi-Fi 4) Please connect PC with printer via USB cable to configure printer Wi-Fi...
  • Page 8 5) After installation is finished, “Installation Complete” interface will pop out, you can select to “print test page” or “Done”.

  • Page 9: How Do I Setup A Password For My Wi-Fi Connection? ( Applicable To Wi-Fi Models)

    2. How do I setup a password for my WI-FI Connection? ( applicable to Wi-Fi models) Step1: Make sure M6500/M6550/M6600 Series printer is power on. Step2: Connect to Printer AP by mobile phone or PC. The SSID is start with” Pantum-AP”, and follow with number and character string.
  • Page 10 Step3: Visit the Printer Web page via browser, Printer default address is 192.168.223.1 ： Enter the printer web page， choose “Log in” Tap. Step4 Step5: Input default user name: admin, Default password：000000. And Login. Select “settings” Tap  wireless settings wireless Hot spot. Step6：...
  • Page 11 ： Set the password in the tap, then click “apply “. Step7 Disconnect equipment and printer, when reconnect them, it should input Step8： the password as step 7 setting.
  • Page 12 Remark For M6500/M6550 Series printer, Here is the way to recover factory default setting in case customer forgets the password: Step2: Select’ NO.3-System set’ by page down button Step1: Please select ‘Menu’...
  • Page 13 Step3: Select’ NO3-Restore set’ by page down Step4: Select’ NO1-YES’, and it will be done. button For M6600 Series printer, Here is the way to recover factory default setting in case customer forgets the password: Step1: Please select ‘Menu’ Step2: Select’ NO.4-System set’ by page down button...

  • Page 14: Series Printer

    Step3: Select’ NO3-Restore set’ by page down Step4: Select’ NO1-YES’, and it will be done. button 3. Where can I download the soft wares and drivers for my printer M6500/M6600 Series Printer? Here is the Download Link: M6500W http://global.pantum.com/global/drive/m6500w-2/ M6500N http://global.pantum.com/global/drive/m6500n/...
  • Page 15 Please chose “Drivers &Downloads”, the picture will be shown as below: Step2: Please enter your model of your printer in the blank, the picture will be shown as Step3: below:...

  • Page 16: How To Solve The Wireless Connection Failed When It Showed "The Printer Cannot Connect To Any Wireless Network With The Wireless Credentials Provided

    Step4: Please click the “Printer model” in the below picture: At last, please chose your system and “download “at the below of page, it will be Step5: done. 4. How to solve the wireless Connection Failed when it showed "The printer cannot connect to any wireless network with the wireless credentials provided"? Reason1:...
  • Page 17 It needs to enter the corresponding name, mode and password of internet. Please don’t select “Enter SSID Manually” when you install the driver and select the corresponding internet SSID and safe mode. And then please enter your internet password to configure it. Reason2: The IP of printer and PC are not under the same router.

  • Page 18: What's The Wifi Default Password Of Printer's Wireless Hotspot

    5. What’s the WIFI default password of printer’s wireless hotspot? The WIFI default password is “12345678” 6. How to Close Printer WIFI Hotpot Setting? Step1: Log in the IP addresses 192.168.223.1 when your WIFI is connected to the printer.
  • Page 19 Step2: Chose “Setting” in the below picture Step3: Chose “wireless Hotpot” at the left column.
  • Page 20 Step4: Chose “Close” to apply and it will be done.

  • Page 21: How To Install The Printer With Hostname

    7. How to install the Printer with hostname？ Step1: Select ” Wireless network connection.” at the first step. Step2: Select below option and click “next”.
  • Page 22 Step3: Select below option and click “next”. Step4: Select the WIFI name of your router and click next...
  • Page 23 Step5: Click “Next’ after established the wireless connection. Step6: Select” Add the IP address or hostname manually” and enter your hostname (for hostname please check with note )
  • Page 24 How to check your hostname of printer? Please print the network configuration page on your control panel and then you will see it as below : Step7: it will be done after several minutes.

  • Page 25: Where Can I Check The Hotspot Ip Address

    8. Where can I check the Hotspot IP address？ Please check it on the WIFI configuration information page as below: 9. How to connect the printer under Mac system with cable Setting Guide? Step1: Connect your printer and your laptop with a USB cable. Step2: Click the “System Preferences”-“Pinter &...

  • Page 26: Series Printers

    Step4: Select the document and start to print 10.How to print wirelessly with Mac WIFI Direct via M6500W/ M6550W/ M6600W Series Printers? Step 1: Find device name and IP Address, Print WiFi Configuration Information Pages, Press on the control panel :Menu setting→ Information Report→ Prt net conf.) We will take an example as below:, checking the Device Name in the NCI.
  • Page 27 Step 2: According the SSID Name, connect your Laptop with this WIFI.

  • Page 28: ② Cartridge Issues

    Step 3: Select the document you want to print and click” Command” +”P” Button. Step 4: Setting the Print parameter then click “Print” and finished. ② Cartridge Issues: 1. How do I replace or install a cartridge? Pull out the seal on the new toner cartridge firstly, and gently shake it for 5 – 6 times , then remove the protective cover , install the toner cartridge in the printer until hearing a “click”...

  • Page 29: Printer

    2. How do I check the amount of toner left in my cartridge from M6500/M6550 Series Printer? Take M6550 Printer for example, Click on Operation panel: Menu setting→ Information Report→ Prt Info Page...

  • Page 30: How Do I Check The Amount Of Toner Left In My Cartridge From M6600 Series Printer

    3. How do I check the amount of toner left in my cartridge from M6600 Series Printer? Take M6600 Printer for example, Click on Operation panel: Menu setting→ Information Report→ Prt Info Page...

  • Page 31: How Do I Check How Many Pages I Have Printed So Far From M6500/M6550 Series Printer

    4. How do I check how many pages I have printed so far from M6500/M6550 Series Printer? Take M6550 Printer for example, Click on Operation panel: Menu setting→ Information Report→ Prt Info Page.

  • Page 32: How Do I Check How Many Pages I Have Printed So Far From M6600 Series Printer

    5. How do I check how many pages I have printed so far from M6600 Series Printer? Take M6600 Printer for example, Click on Operation panel: Menu setting→ Information Report→ Prt Info Page...

  • Page 33: What Are The Cartridge Models For M6500/ M6550/ M6600 Series Printer

    6. What are the cartridge models for M6500/ M6550/ M6600 series printer? 1600 standard Page Yield: PA/PB/PC-210/211 (“A, B, C “models depend on countries)

  • Page 34: How About The Standard Page Yield Of Toner Pa/Pb/Pc-210

    7. How about the standard page yield of toner PA/PB/PC-210? The Toner PA/PB/PC-210 page yield is 1600 pages, that is according ISO 19752 standard measure by print 5% coverage document. So when the printer coverage is higher, the page can print should be less.

  • Page 35: How To Check The Toner's Serial Number Location

    11. How to check the toner’s serial number location: Please check with below pictures: 12. Why the printout is not clearly and a little whitish which one I just bought? Take out the cartridge, hold the handle of the cartridge and gently shake around 5 to 6 times, so as to make the toner evenly distributed inside the cartridge.

  • Page 36: ③ Papers Issues

    ③ Papers Issues: 1. How can I clear any paper jam? Step1: Raise the scanning platform until it is locked. Open the output bin by the upper right ridge of the concave section. Step2: Remove the laser toner cartridge along the guides. Gently draw the jammed paper out along the paper output direction.

  • Page 37: Why The Printer Could Not Feed Paper Successfully

    Step4: Neatly put the paper in the tray, and do not carry out the next print until the indicator light resumes print-ready status. 2. Why the printer could not feed paper successfully? There are three possible reasons as below: 1) There is too much paper in the tray: Solution: Remove excess paper from the tray.

  • Page 38: What Kinds Of Paper Can I Use In My Pantum M6500/ M6550/ M6600 Series Printer

    3. What kinds of paper can I use in my Pantum M6500/ M6550/ M6600 series printer? 4. How to print multipage on one page? Step1: Please double left click your model of your printer in the ‘Devices and Printers’ Step2:...
  • Page 39 Step3: Select “how many pages you want to print in one page” in the Layout.

  • Page 40: How To Adjust Letter Format In The Printing Document

    5. How to adjust letter format in the printing document? Step1: Please check the paper size in the printer’s property if it is the ‘letter size” , please follow up with below steps to check : Please double click your model of your printer in the ‘Devices and Printers’ Please change the it to “...

  • Page 41: How To Adjust Envelope Type In The Printing Document

    Step2: Please change to ‘letter size’ in the printing document also. 6. How to adjust envelope type in the printing document? Step1: Please double click your model of your printer in the ‘Devices and Printers’ Step2: Firstly, please change the paper size to “DL Env (110*220mm) in the printing preferences .Secondly, change the paper type to “envelope in the printing preferences.

  • Page 42: ④ Printer Compatible Issues

    Step3: Please change to ‘letter size’ in the printing document also. ④ Printer Compatible Issues: 1. Does my Pantum Printer works on Windows Mobile? No, our printer did not compatible with Windows Mobile.

  • Page 43: Is My Printer Mac Compatible? What Are The Versions That It Is Compatible With

    2. Is my printer Mac compatible? What are the versions that it is compatible with? Yes, Mac 10.6/10.7/10.8/10/9/10.10/10.11/10.12/10.13 3. Is my printer Linux compatible? What are the versions that it is compatible with? Yes, Ubuntu 12.04/ 14.04/ 16.04/ 18.04 4. Is my printer Windows compatible? What are the versions that it is compatible with? Yes, Microsoft Windows server 2003/Server 2008/Server 2012/XP/Vista/Win7/Win8 (32bit/64bit)/Win8.1(32bit/64bit)/Win 10(32bit/64bit)

  • Page 44: Is My Printer Compatible With Linux Debian 9 System

    Pantum APP are applicable to IOS 6.0 and above. 3. How to print a PDF file from Android mobile phone? Solution 1) Download the “Pantum App” Application Step1: Download the APP from www.pantum.com or Google Play, then install the APP...
  • Page 45 Step2: Switch on the printer Step3: Connect to the Printer Hotspot...
  • Page 46 Step4: Open the ”PANTUM” application , click “ Add a printer” button at the top of interface, then s add the printer. Step5: Select the file and print it. Solution 2) Download the ” Mopria ” application . Download and install Mopria Print Service plugin to the mobile device from Step1: “Google Play"...
  • Page 47 Connect to the printer hot spot Step3: Click Settings on the main screen, choose Print, and have Mopria Print Service Step4: set to on. Start the application Step5:...
  • Page 48 Select the document, click on the upper right corner, and click Print. Step6: Select the printer, click Print. Step7:...

  • Page 49: How To Check The Pantum App Version In Android System Guide

    4. How to check the Pantum app version in Android system Guide? Step1: Please open the pantum app and click “More” in red circle. Step2: Please click on the “version” in red circle , then the version will show as below:...

  • Page 51: (With "W") Series Printer Via Android Mobile Phone

    M6550/M6600 (with “W”) Series Printer via Android mobile phone? Please select the “ADF” in the Pantum app, then it can scan multiple pages and save it as one document 6. How do I take a mobile scan from Iphone/ Ipad device from M6500/M6550/M6600 (with “W”) Series Printer?
  • Page 52 Make sure that the printer "Wi-Fi " button is turn on, then connect the IOS mobile device with wireless network of the printer SSID, the default password is 12345678 Step3: Open the ”PANTUM” application , click “mobile scan”, then click on “Scan”...
  • Page 53 Step4: Click “select a scanner” in the top, then click “add the IP address”. Enter the printer IP address “192.168.223.1 and connected successfully. Step5: After connected the scanner, you can adjust the scanning settings (inside the red circle ), and finally click "Start", then starting scan , as shown below:...

  • Page 54: ⑥ General Settings Issues

    Step5: After the scan completed, the preview interface appears, then click “done” and rename for the file, as shown below: ⑥ General Settings Issues:...

  • Page 55: Is It Possible To Close The 'Auto Sleeping Time' On M6500/M6550 Series Printer

    1. Is it possible to close the ‘Auto sleeping time’ on M6500/M6550 Series Printer? We cannot close it completely. But we can change the sleeping mode from 1min to 60 minus. Please check with below picture: Menu-- System Settings-- Sleep Time Setting—select the time...

  • Page 56: How To Restore Factory Setting On M6500/M6550 Series Printer

    When the printer is in dormant status, you can wake it up just by pressing any Note: button or sending print task. 2. How to Restore Factory Setting on M6500/M6550 Series Printer? Click menu and to choose number by ‘page down’ on the below control panel. Step1: Click”NO.3-system set”...
  • Page 57 Click “NO.3- Restore set” in the menu setting--------“ok” Step3: Select NO.1-‘Yes’ ------then chose ‘OK” it will be done. Step4:...

  • Page 58: How To Restore Factory Setting On M6600 Series Printer

    3. How to Restore Factory Setting on M6600 Series Printer? Click menu and to choose number by ‘page down’ on the below control panel. Step1: Click”NO.4-system set” by ‘up and down’ button in the menu setting, and then Step2: chose “OK”...

  • Page 59: How To Set The Language Back To English On M6500/M6550 Series Printer

    Select NO.1-‘Yes’ ------then chose ‘OK” it will be done. Step4: 4. How to set the language back to English on M6500/M6550 Series Printer? Please follow up with below steps (I will put two pictures for the different languages, if you still failed to follow up the choosing numbers, maybe you can try to change it with same words.):...
  • Page 60 Click menu and to choose number by ‘page down’ on the below control panel. Step1: Select ‘NO.3-system set’ in the menu setting ( these two kinds of languages pic are Step2: the same meanings), then chose “OK” Then Select “NO.2-language set” in the system set( these two kinds of languages Step3: pic are the same meanings)---------- then chose “OK”...
  • Page 61 At last select NO.2-‘English”( these two kinds of languages pictures are the same Step4: meanings)------then chose ‘OK” it will be done.

  • Page 62: How To Set The Language Back To English On M6600 Series Printer

    5. How to set the language back to English on M6600 Series Printer? Please follow up with below steps (I will put two pictures for the different languages, if you still failed to follow up the choosing numbers, maybe you can try to change it with same words.): Click menu and to choose number by ‘page down’...

  • Page 63: How To Close Toner Saving Status Setting On M6600 Series Printer

    Then Select “NO.2-language set” in the system set( these two kinds of languages Step3: pic are the same meanings)---------- then chose “OK” At last select NO.2-‘English”( these two kinds of languages pictures are the same Step4: meanings)------then chose ‘OK” it will be done. 6.
  • Page 64 Step3: Select ‘NO.1-toner save set ’ in the system Step4: Select ‘NO.1-close’ it will be done setting...

  • Page 65: What Is My M6500/ M6550/ M6600 Series Printer Specifications

    7. What is my M6500/ M6550/ M6600 series printer Specifications? ⑦ Normal Printer Issues:...

  • Page 66: How To Get The Printer To Print Darker Under Windows

    1. How to get the printer to print darker under Windows? It will be changed in the printer’s proprieties------“Layout”-----“Effect”--“Dark” 2. How to get the printer to print darker under Mac? Click "Print" of the “file” Step1: Click the “ Show Deatils ” as shown below. Step2:...

  • Page 67: How To "Add A Printer "By Manually Under Windows

    Chose “Media & Quality” in the option, select from “Draft-Normal- Best” per your Step3: request. 3. How to “add a printer “by manually under Windows? Step1: Click “add a printer” in the ‘Devices and Printers’...
  • Page 68 Step2: Please chose “the printer that I want isn’t listed” and chose ‘next” , it will be shown as below: Step3: Please chose” adds a local printer or network printer with manual settings” and chose “Next”, it will be shown as below:...
  • Page 69 Step4: Please chose “Use an existing port” and select “Next”, it will be shown as below: Step5: Please chose ‘have disked” and click “Next”, it will be shown as below: Step6: Please chose “browse” when the windows pop up, it will be shown as below:...
  • Page 70 Step7: Please chose the “INF file” in the installation package and then chose “Next” it will be done. Step8: It will be finish to installation automatically after you pull up the printer’s USB cable.

  • Page 71: How To "Add A Printer "By Manually Under Mac

    4. How to “add a printer “by manually under Mac? At first, please follow up the instruction of the CD-ROM to install the driver with USB Step1: that is under the MAC system. Step2: After installed the driver, please chose the Printer icon in PC and log in. Step3: Click “+”...
  • Page 72 If the internet needs to set up manually. You can chose to IP modified at the forth Remark: step. Modify the IP address need to match to the IP agreement. Here is the printer’s name without modifications. Please chose the corresponding driver which installed on PC.(it is need to be the same with printer model.) After chose to save, it will be finished to install the internet printing.

  • Page 73: How To Do Duplex Printing On Windows System

    5. How to do Duplex Printing on Windows system? Please change your printer’s properties as below steps. Step1: Please chose the model of your printer in “device and printer” Step2: Double left click the printer-printer’s properties –preferences Step3: Please choose ‘Long Edge ” or “Short Edge” in duplex printing.

  • Page 74: How To Cancel The "Duplex Printing" Under Windows

    6. How to cancel the “duplex printing” under Windows? Please change your printer’s properties as below steps. Step1: Please chose the model of your printer in “device and printer” Step2: Double left click the printer-printer’s properties –preferences Step3: Please choose ‘NONE” in duplex printing.

  • Page 75: How To Cancel A Printing Job In The Queue

    7. How to cancel a printing job in the queue? Regarding the issue about your printer, please kindly check with below steps, you need to end the printing job in the printing queue: Step1： Please double click your model of your printer in the ‘printer and device”, the picture will be shown as below: Step2：...

  • Page 76: What Is The Power Requirement Will Be Need

    during paper out of the printer, it would exchange its temperature with surrounding environment. 1, Print environment: when the temperature becomes much lower, the humidity will be much higher, so the vapor will get heavy. Due to the temperature difference and moist， the water vapor will produce accordingly.
  • Page 77 Step2: Click "Properties" of the printer Step3: Please check your original port in the port and keep it in mind...
  • Page 78 Step4: Please change your original port to “FILE:Print to File”. Step5: Please choose any file you want to print and save it on the ‘Desktop’ as “123.”...
  • Page 79 Step6: Please find the ‘123.prn” file on the desktop and send it to us. Step7: change your port back to your original port as Step 3...

  • Page 80: How To Do When It Shown "0X000000709" Error

    11. How to do when it shown “0x000000709” Error？ Reason: 1. The compatibility issue about Windows system 2. When both of windows and XP sharing the same network, and the XP as the main host will be led to this problem. Solution A: Step1: Select “Manage”...
  • Page 81 Solution B: Step1: Select “Manage” in the “This PC”. Step2: Select “Print Spooler” and right click to “run” it. Restart your computer after you run the windows firewall.
  • Page 82 Step3: Please enter “win+ R” and open “operation” window, please enter the IP address which is from the sharing this printer’s XP computer and then press “Enter” Step4: please Right click “connect” in the listed printer. It will be installed the driver directly.

  • Page 83: How To Change The Printing Port Is Available When It Showed" Printing Port Is On Used

    Step5: After done all above steps, you will see the connected printer in the “ Devices and printers” 12. How to change the printing port is available when it showed” Printing port is on used” ? "Printer cannot be configured because printing port is on used." it may cause by PC port is abnormal.

  • Page 84: How To Download The User Manual Successfully

    13. How to download the User Manual Successfully? Here are two options for you to download the user manual for the printer’s Option A) Please check the user manual in the CD-ROM. Open your CD-ROM file and double click “Auto run”. Step1: Click ‘User Guide’...
  • Page 85 Option B) Please download the user manual from our official website. Please log in the website: http://global.pantum.com/global/. Step1: Enter your model of your printer in the blank of the below picture Step2:...
  • Page 86 Select the model of your printer. Step3: Chose the corresponding language you are using which stat to download the Step4: user manual.

  • Page 87: How To Register For Printer Warranty On-Line

    14. How to register for printer warranty on-line? Step1: Register your account in the website: https://service.global.pantum.com/user/login/register.html Step2: Log in your account with password:...
  • Page 88 Step3: Please chose “Product Registration”, the picture will be shown as below: Step4: At last, you can register for your printer at the below of page, it will be done.

  • Page 89: How To Print Information Pages From M6500/M6550 Series Printer

    15. How to Print Information Pages from M6500/M6550 Series Printer? Click menu and to choose number by ‘page down’ on the below control panel. Step1: Click”NO.3-system set” by ‘up and down’ button in the menu setting, and then Step2: chose “OK”...

  • Page 90: How To Print Information Pages From M6600 Series Printer

    Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done. Step4: 16. How to Print Information Pages from M6600 Series Printer? Click menu and to choose number by ‘page down’ on the below control panel. Step1:...
  • Page 91 Click”NO.3-system set” by ‘up and down’ button in the menu setting, and then Step2: chose “OK” Click “NO.5-Info. Report” in the menu setting--------“ok” Step3:...

  • Page 92: Why The Printer Could Not Print The Horizontal Line In The Page When Printed Out

    Select NO.2-‘Prt Info Page’ ------then chose ‘OK” it will be done. Step4: 17. Why the printer could not print the horizontal line in the page when printed out? Step1: Open the protecting cover of the LSU using the screwdriver.

  • Page 93: How To Do Duplex Printing On Mac System

    Step2: Pull out the cable and reinsert it again.( The connecting of the LSU's cable and outlet has something wrong ,so the transmitted signal is abnormal.) 18. How to do Duplex Printing on Mac system? click on “file ” then select “print” Step1: then select the “Two-Sided”...

  • Page 94: ⑧ Scan Issues

    ⑧ Scan Issues： 1. How to Scanning on Linux System? Step1: Make sure that you printer is connected to the computer with USB cable. Step2: Please search the “scan” in application of Linux’s system Step3: Please chose “simple scan” on the below picture:...
  • Page 95 Please chose “preferences” to go to the next step (it will be shown as below): Step5: Please chose "Page down" arrow in the scan source to go to the next step Step6: Then you can choose the corresponding model about your Pantum printer...

  • Page 96: Why It Is Unavailable For The "Scanning To Email

    Step7: At last, please chose “scan” that will be done. 2. Why it is unavailable for the “scanning to email”? Step1: Please log in your email first, and then click “tools”------“account setting”...
  • Page 97 Step2: Please double click “internet protocol” then it will be entered into the next step: Step3: Please click “more settings”; it will be entered into the next step: Step4: Please chose” advanced”, but please don’t tick the” (SSL)”, and then set up the outgoing server port as “25”, at last please click”...

  • Page 99: How To Set Up 'Scan To Email' Setting

    How to set up ‘scan to email’ Setting？ Step1: Type the IP address in the Web browser's address bar to access the embedded Web server of the printer. Check the IP address with below steps: 1. Select “network info” 2. Select“1.TCP/IP” in the network info 3.
  • Page 100 Step2: Click on "Setting"—"SMTP" to set the relative parameters of the SMTP Protocol. After finishing setting, click on "Apply" to save. Check with below steps for the email setting: 1. Log in email first, and then click ‘tools’------“account” 2. Double click “Internet protocol” then it will be entered into the next step:...
  • Page 101 3. Click “more settings”; it will be entered into the next step: 4. Please chose” advanced”, but please don’t tick the” (SSL)”, and then set up the outgoing server port as “25”, at last please click” ok”.
  • Page 102 Step3: Click on "E-mail Address Book" in the left setting column to enter into the settings interface of the email. Step4: Click on new and the following window will pops up, edit the name of contacts, Input the E-mail address and then click on "Submit".
  • Page 103 Step5: Put the document on the platen. Step6: Press "Scan" button on the control panel, and press "▲" or "▼" to select "1. Single Page Scan" or "2. Merge Scan", then press "OK" button. Step7: In the "1. Scan To" interface, press "OK" button. Step8: Press "▲"...

  • Page 104: Series Printer

    How to merge multi-page scanned documents into one PDF from M6500/M6550 Series Printer? Step1: Press "Scan" button to enter scan status. The default scan mode of control panel is Single Page. Step 2: Press "▲" or "▼" button to select and enter "Merge Scan" mode.

  • Page 105: Printer

    Press "Start" button - scan the next page Press "OK" button- end the scanning Step 5: Put the document to be scanned on the glass platen and press Start button to continue to scan the second page (For ADF scanning, it can run continuous scan directly). Step 6: Repeat the operation as described in the step 5 to scan multi-pages till you press "OK"...
  • Page 106 Step 2: Press "▲" or "▼" button to select and enter "Merge Scan" mode. Step 3: Press "Start" button and the Scan Process Bar Interface will pop up on the computer. Step 4: After completing scanning the first page, the contents as shown below will appear on the control panel: Press "Start"...
  • Page 107 Step 5: Put the document to be scanned on the glass platen and press Start button to continue to scan the second page (For ADF scanning, it can run continuous scan directly). Step 6: Repeat the operation as described in the step 5 to scan multi-pages till you press "OK"...

  • Page 108: ⑨ Copy Issues

    ⑨ Copy Issues： 1. How to adjust the copy file get darker in the M6500/M6550 printer? Step1: Select menu on the below control panel and press “OK”...
  • Page 109 Step2: S elect “NO.1-Image quality” in the copy setting Step3: Select “No.4-Text” in Image quality , and it will be done. Step5: S elect “NO.2-Luminosity/ Intensity ” in the Copy setting...

  • Page 110: ⑩ Fax-For M6600 Series Printer

    Step6: Select “No.1-Custom/ manual ” and adjust to full dark by press direction pad "▲" will be done. ⑩ Fax-For M6600 Series Printer: 1. How to change the fax report status on M6600 Series Printer? Step1: Select menu on the below control panel Step1: Select ‘NO.3-fax setting’...
  • Page 111 Step4: Select ‘NO.2-confirm report’ Step3: Select ‘NO.4-fax report’ in the fax setting Step5: Then you can choose the report status of “NO.1 Close” “NO. 2 Print send” ,“NO. 3 Print receive” ,” NO. 4 Always print” by page down button.

  • Page 112: How To Set The Fax As Phone Mode On M6600 Series Printer

    How to set the fax as Phone Mode on M6600 Series Printer? Step1: Select menu on the below control panel Step2: Please choose “page down” to select Step3: Select ‘NO.3-Fax setting’ in the menu setting Step4: Select “NO.2-Receive set” in the system set...
  • Page 113 Step6: Select No.2“Phone mode” ,and it will be done. Step5: Select NO.1- “Answer mode”-“ok” Note: • In the phone mode, you have 3 ways to receive a fax: 1) Press the Start button on the Control Panel and the machine starts to receive the fax;...

  • Page 114: How To Set The Fax As Fax Mode On M6600 Series Printer

    How to set the fax as Fax Mode on M6600 Series Printer? Step1: Select menu on the below control panel Step2: Please choose “page down” to select Step3: Select ‘NO.3-Fax setting’ in the menu setting Step4: Select “NO.2-Receive set” in the system set...

  • Page 115: How To Set The Time Zone Format On M6600 Series Printer

    Step6: Select No.1“Fax mode”, and it will be done. Step5: Select NO.1- “Answer mode”-“ok” How to Set the Time Zone Format on M6600 Series Printer? Step1: Select menu on the below control panel Step2: Please choose “page down” to select...
  • Page 116 Step4: Select “NO.6-Time/date” in the system set Step3: Select ‘NO.4-system set’ in the menu setting Step5: Select NO.5- “Time format”-“ok” Step6: Select “12H or 24H” format in the Time format.

  • Page 117: How To Close The Fax Report Setting On M6600 Series Printer

    How to close the fax report setting on M6600 Series Printer? Step2: Select ‘NO.3-fax setting’ by page down button. Step1: Select menu on the below control panel Step3: Select ‘NO.4-fax report’ in the fax setting Step4: Select ‘NO.2-confirm report’...

  • Page 118: How To Setting The Fax Sending Report On M6600 Series Printer

    Step5: Then you can choose the report status of “NO.1 Close”, it will be done. How to setting the Fax sending report on M6600 Series Printer? Step1: Press “Menu” Button on the control Step2: Press “page down” Button to panel, as the arrow indicated. select “3.Fax setting”...
  • Page 119 Step4: Select “2.Confirm report” by “page Step3: Select “2.Confirm report” by “page down” button, then press “OK”. The setting is down” button, then press “OK”. done. Other Tips: at step4, we can select “3. Print receive” or “Always print” option through “page up/down”...

  • Page 120: How To Adjust Receiving No. Of Rings In Fax Mode On M6600 Series Printer

    How to adjust receiving NO. of rings in fax mode on M6600 Series Printer？ Step1: Please select ‘Menu’ Step2: Select’ NO.4-System set’ by page down button...
  • Page 121 Step3: Select’ NO3-Restore set’ by page down Step4: Select’ NO1-YES’, and press ’OK’ button button it will be done. Step6: Select’ NO2-NO.of rings’ Step5: Select’ NO2-Receive set’ in fax setting...

  • Page 122: How To Create A New Contact By M6600Nw On M6600 Series Printer

    Step6: Press the NO. of rings’, and press ’OK’ button it will be done. How to create a new contact by M6600NW on M6600 Series Printer？ Step1: Press "Fax" and then chose "Ok" to enter the Step2: Choose the “8.Contacts” option you want to set "Fax Setting"...
  • Page 123 Step3: Select “NO.1 Contacts” Step4: Enter the fax number one by one by pressing the number on the “NO.4 New and edit”...

  • Page 124: How To Close The Report When Toner Low Setting On M6600 Series Printer

    Step5: It will be taken an example as below: 9. How to close the report when toner low Setting on M6600 Series Printer？ Step2: Select ‘NO.3-fax setting’ by page down button. Step1: Select menu on the below control panel...
  • Page 125 Step3: Select ‘NO.2-Receive set,’ in the fax Step4: Select ‘NO.8-cont.low toner’ setting Step5: Then you can choose the status of “NO.1 Close” and press ‘OK” button, it will be done.

This manual is also suitable for:

M6550M6600M6550nwM6500nwM6600nwM6550n

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