Pantum CP2500 Series User Manual page 145

Troubleshooting
Action
Step 1
a
Print a font sample list to check if the fonts you are using are
supported by the printer.
1
From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2
Select PCL Fonts or PostScript Fonts.
b
Resend the print job.
Are you using fonts that are supported by the printer?
Step 2
Check if the fonts installed on the computer are supported by the
printer.
Are the fonts installed on the computer supported by the printer?
Clipped pages or images
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the paper loaded.
b
Resend the print job.
Is the page or image clipped?
Yes No
Go to step 2. Select a font that is
supported by the
printer.
The problem is Contact
solved. support.
Yes No
Go to step 2. The problem is
solved.
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customer