Pantum CP2500 Series User Manual page 152

Troubleshooting
Action
Step 4
a
Depending on your operating system, specify the paper type,
texture and weight from Printing Preferences or from the Print
dialog.
b
Resend the print job.
Is the print still too dark?
Step 5
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
Step 6
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Is the print still too dark?
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too dark?
Print is too light
Action
Step 1
a
From the Quality menu on the printer control panel, select
Color Adjust.
b
Resend the print job.
Is the print still too light?
Yes No
Go to step 5. The problem is
solved.
From the printer Go to step 6.
control panel, set the
paper texture in the
Paper menu to match
the paper loaded on
the tray.
Go to step 7. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
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