Pantum PT14C1A Series User Manual
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Pantum PT14C1A Series User Manual

Pantum PT14C1A Series User Manual

Color laser printer
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Pantum
PT14C1A
Series
CP2100 Series
Color Laser Printer

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Summary of Contents for Pantum PT14C1A Series

  • Page 1 Pantum PT14C1A Series CP2100 Series Color Laser Printer...
  • Page 2 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG,Inc. and any use of such marks by Zhuhai Pantum Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners. Wi-Fi Direct,Wi-Fi Protected Setup(WPS),WPA,WPA2,WPA3 and Wi-Fi Protected Access are marks of the Wi-Fi Alliance.
  • Page 3 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co., Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co., Ltd.
  • Page 4 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 5 Safety Warning Please note the following safety warnings before using the printer: Warning There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock.
  • Page 6 Safety Information Conventions CAUTION: A caution indicates a potentially hazardous situation that could injure you. Note:A note indicates the information that could help you or something that could damage the product hardware or software. Different types of caution statements include: CAUTION - POTENTIAL INJURY: Indicates a risk of injury.
  • Page 7 between objects such as furniture and walls. If any of these things happen, it could result in a risk of fire or electrical shock. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION - SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet) are properly installed in their marked plug-in ports.
  • Page 8 CAUTION - PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, covers, trays, and covers. CAUTION - ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn off...
  • Page 9 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment;...
  • Page 10 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 11 Council. Radio Equipment Directive 2014/53/EU is only applicable to models with Wireless function. The manufacturer of this product is: Zhuhai Pantum Electronics Co., Ltd., Building 02,06 and 08,No.888 Shengping Avenue, Pingsha Town, Zhuhai City, Guangdong Province, 519000 PR China A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 12: Table Of Contents

    Table of Contents 01 Before Using the Printer ......................... 1 Product View ..........................1 Control Panel ..........................3 Overview of control panel ..................... 3 Functions of consumable status indicator ................. 5 Functions of paper status indicator ..................5 Functions of printer status indicator ................... 6 Wi-Fi indicator/Toner Save indicator ...................
  • Page 13 Print without margins ......................22 Red Auto Enhancement function ..................23 Set transfer print parameters ..................... 25 08 Routine Maintenance ........................27 leaning the Printer ........................27 Please use mild detergents ....................28 Replacing parts and consumables .................... 29 Replacing the toner cartridge ..................... 30 Replace the tray ........................

  • Page 14: Before Using The Printer

    Before Using the Printer Product View Side view 1 Control Panel Indicate printer status to conduct set operation. 2 Standard exit For storing the printed paper. 3 Multipurpose feed tray For placing media to be printed in multi-purpose tray. 4 Standard feed tray For placing the media for printing from the standard feed tray.
  • Page 15 Rear View Note: • To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown in the printing process. • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.

  • Page 16: Control Panel

    Control Panel Overview of control panel The layout of the printer control panel is shown below: LCD control panel Name Functions LCD Display Display operation interface and product information. Toner cartridge/status Indicate the status of toner cartridge and printer indicator Confirm the selection on the screen/open the main menu on the control panel.
  • Page 17 LED control panel No. Name Functions Consumable status Indicate the status of consumables indicator Paper status indicator Indicate the status of paper Printer status indicator Indicate the status of printer If the printer is in sleep state, press or long press this button to wake it up.

  • Page 18: Functions Of Consumable Status Indicator

    Functions of consumable status indicator LED consumable status indicator Status and status description C - Cyan M - Magenta Y - Yellow K – Black Light off: Normal Flashing:Toner is running out Light on: Toner used up, no toner cartridge detected, or toner cartridge mismatched Functions of paper status indicator LED paper status indicator...

  • Page 19: Functions Of Printer Status Indicator

    Functions of printer status indicator LCD printer status indicator Status Status Status description indicators Die out The printer is turned off or in “Sleep” mode. Green indicator Printer is ready. normally on The printer is warming up, printing, processing, Green indicator blinks canceling, and calibrating.

  • Page 20: Wi-Fi Indicator/Toner Save Indicator

    Wi-Fi indicator/Toner Save indicator Status description Status Status description (applicable Status (applicable to Wi-Fi model indicators to non-Wi-Fi model only) only) Wi-Fi disconnected and Turn save toner state function Die out sleep mode and sleep mode Green indicator Wi-Fi connecting None blinks Green indicator...

  • Page 21: Paper And Print Media

    Paper and Print Media Paper Specification Plain paper1(70 89g/m²), Plain paper2(90 105g/m²),thin Media Type paper(60 69g/m²) A4,A5, A6,Legal,Letter,JIS-B5, ISO B5, Executive , Folio , Oficio , Media size Statement ,16K,32K, Big 16K, Big 32K, B6,Customize paper Standard feed tray Media weight 660 105 g/m²...

  • Page 22: Special Paper

    Special Paper This printer supports using the special paper for printing. Special paper includes: label paper,envelope, transparent film, thick paper,carton paper, thin paper. Note: • When using special paper or print media, be sure to select matched print type and size in the print settings so as to get the best print effect.

  • Page 23: Loading Paper

    Loading Paper Note: • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference. Load in the standard feed tray :To avoid the risk of electrical shock, if you are accessing the controller board or memory devices after setting up the printer, turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 24 2. Flex, fan out and align the paper edges before loading. 3. Load the paper with the printable side facing up. Note: • For single-sided printing, load the paper with the printing side facing up and the header facing the inside of the tray. •...

  • Page 25: Install The Multipurpose Feed Tray

    4. Adjust the guide to match the size of the loaded paper. 5. Insert the tray. Install the multipurpose feed tray 1. Adjust the guide to match the size of the loaded paper.
  • Page 26 2. Load a sheet of paper with the printable side facing up. Note: • For single-sided printing, load the paper with the printable side facing up and the top edge going into the printer first. • For better printing effect, it is recommended to use new, undamaged paper. 3.

  • Page 27: Driver Installation And Uninstallation

    2. Connect the printer to computer via USB cable, then power the printer on. 3. Insert the accompanying installation disk into the computer CD drive, or log in to Pantum official website (www.pantum.com) to download the drive.

  • Page 28: Uninstall Driver

    The information on your computer screen may differ because of multiple operating systems. 1. Click "Go" - "Applications" - "Pantum" - "Utilities" - "Pantum Un-install Tool". 2. Delete the driver as instructed in the pop-up Uninstall window.

  • Page 29: Wired Network Setup (Applicable To Wired Network Models)

    Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 30: Wireless Network Setup (Applicable To Wi-Fi Models)

    Wireless network setup (applicable to Wi-Fi models) Based on the model, the printer model with Wi-Fi print function supports two types of wireless network connection: Wi-Fi Station and Wi-Fi Direct. Usually, only one connection is enabled between the computer and the printer at a time. Wi-Fi Station connecting to a wireless device via router 1.

  • Page 31: Wireless Network Setup Tools

    Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”－ Product name – “Wireless network setup tool”. 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool"...

  • Page 32: Web Server

    Web server You can manage printer setup via the embedded Web server. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to.

  • Page 33: Print

    Print Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printerright click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Color Printing Monocolor printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only) Zoom Print...

  • Page 34: Duplex

    Custom Size Note: • Windows 7 is taken as example in the above description. • You can realize poster printing feature by selecting 2x2 poster printing in multipage. • You can enable printing preference and click the help button to view detailed function description •...

  • Page 35: Print Without Margins

    Print without margins This printer supports borderless printing, so you can set the margins for the printed image by following these steps. The operation steps are as follows: The Windows 10 system is taken as an example in the following steps. The information indicated on your computer screen may vary from operating system to operating system.

  • Page 36: Red Auto Enhancement Function

    Red Auto Enhancement function When the red content on the printed portrait does not meet the expectation, you can try to adjust the color of the portrait via the "Red Auto Enhancement" function. The operation steps are as follows: The Windows 7 system is taken as an example in the following steps. The information indicated on your computer screen may vary from operating system to operating system.
  • Page 37 5. In the interface of "Red Enhancement Option Setting", click the "Print A Color Atlas" button to print the color atlas. 6. Drag " " onto the portrait to be adjusted, and adjust the value of "Print A Color Atlas" as required by referring to the printed color atlas.

  • Page 38: Set Transfer Print Parameters

    Set transfer print parameters If the printed image is mottled or blotchy-looking, you can try to adjust the transfer print parameters through Printer Setup. The steps are as follows: (Suitable for printers installed via USB connection) Windows 7 is taken as the example in the following operation. The information on your computer screen may differ because of multiple operating systems.
  • Page 39 Note: • You can also set transfer print parameters through buttons on control panel.

  • Page 40: Routine Maintenance

    Routine Maintenance Note: • Printer appearance may differ because of different models and functions, so the schematic diagram is only for your reference. leaning the Printer :Some parts of the printer are still in high temperature within a short time after use. To prevent burns, please don’t directly touch places labeled with high temperature warning in contact with internal components after opening the printer’s front or rear.

  • Page 41: Please Use Mild Detergents

    Please use mild detergents ：To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. Note: • Please perform this job every few months. •...

  • Page 42: Replacing Parts And Consumables

    5. Connect the power cord to the electrical outlet, and then turn on the printer. To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. Replacing parts and consumables 1.

  • Page 43: Replacing The Toner Cartridge

    Replacing the toner cartridge Note: • If the tray is unfolded, remove it before replacing the toner cartridge. 1. Open the front cover, and then push it down hard.
  • Page 44 2. Pull out the toner cartridge tray. 3. Remove the used toner cartridge.
  • Page 45 4. Unpack the new toner cartridge. Note: • Do not expose the bottom of the toner cartridge to direct light. Prolonged exposure to light may cause print quality problems. • Do not touch the bottom of the toner cartridge. Otherwise it will affect the quality of future print jobs.
  • Page 46 6. Insert the toner cartridge tray, and then close the cover.
  • Page 47 Replacing the waste toner bottle 1. Remove the used waste toner bottle. Note: • To avoid toner leakage, keep the waste toner bottle upright. 2. Unpack the new waste toner bottle. 3. Insert a new waste toner bottle.

  • Page 48: Replace The Tray

    Replace the tray 1. Remove the used tray. 2. Unpack the new tray. 3. Insert a new tray.

  • Page 49: Move The Printer

    Move the printer Move the printer to another location :To avoid the risk of electrical shock, do not place or use this product near water or wet locations. :If the printer weighs more than 18 kg, then it requires two or more trained personnel to lift it safely.

  • Page 50: Troubleshooting

    Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.

  • Page 51: Use Recommended Paper

    • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • After loading the paper, push the tray into the printer. Use recommended paper • Use only recommended paper or special media. •...

  • Page 52: Locate Jammed Paper

    Locate jammed paper Paper jam locations Standard exit Multipurpose feed tray Standard feed tray Rear cover...

  • Page 53: Cleaning Jammed Paper

    Cleaning Jammed Paper Paper jam in the automatic tray 1. Remove the tray. 2. Remove the jammed paper. Note: • Make sure that all paper fragments are removed. 3. Insert the tray.
  • Page 54 4. Open the rear cover. The inside of the printer might be hot. To reduce the risk of injury by a hot component, allow the surface to cool before touching it. 5. Remove the jammed paper. Note: • Make sure that all paper fragments are removed. 6.

  • Page 55: The Paper Is Jammed In The Manual Feed Tray

    The paper is jammed in the manual feed tray 1. Remove the standard feed tray and press the blue unlock button on the left. 2. Pull out the jammed paper.
  • Page 56 3. Press and push up the metal plate to return it to its original position. 4. Push the standard feed tray in.

  • Page 57: Paper Jam In The Manual Tray

    Paper jam in the manual tray 1. Open the front cover, and then push it down hard. 2. Remove the jammed paper. Note: • Make sure that all paper fragments are removed. 3. Close the front cover. Note: • If the problem still cannot be solved, please contact the customer services center.

  • Page 58: Paper Jam In The Rear Cover

    Paper jam in the rear cover 1. Open the rear cover. :The inside of the printer might be hot. To reduce the risk of injury by a hot component, allow the surface to cool before touching it. 2. Remove the jammed paper. Note: •...
  • Page 59 • Fuser area...
  • Page 60 • Below the fuser area • Duplex unit 3. Close the cover.

  • Page 61: Software Failure

    Software Failure Problem Solution Reinstall the printer driver. The printer icon is not displayed in the Ensure that the USB interface cable and the power cord are “Device and Printer” folder. properly connected. The printer is in Ready mode but it will If the failure still exists after restarting the printer, please not perform any print job.

  • Page 62: Common Troubleshooting

    Note: • If the problem persists, please contact the customer service center. See the Three Guarantees certificate for contact details. Common Troubleshooting Common Problems Trouble Type Cause Solution Problems in printing Poor print See details in Image Defects. See details in Image Defects.
  • Page 63 • Remove excess paper from the tray. For • Too many papers in paper tray. printing on special print media, use the • The print media is out of the manual tray. supported media range. • Make sure to use the paper that meets Paper Jam •...

  • Page 64: Image Defects

    Image Defects Problem Cause Solution • Toner cartridge is not installed • Pull out the toner cartridge tray, remove properly. the toner cartridge, then insert the toner cartridge, and insert the toner cartridge tray. Blank or white pages • A higher density is set when •...
  • Page 65 • The tray fails to load the media • Please load the paper correctly. See Paper Feeding for how to feed the properly. paper correctly. • The print margin is set incorrectly. • Please set the correct print margin. • Make "Position Calibration"...
  • Page 66 Single color or black • The scanner is damaged. • Please contact Pantum Customer images Service. • The tray fails to load the media • Please load the paper correctly.
  • Page 67 • Clean the scanner or the platen • Scanner Light bulb has glass. smudges. • Please contact Pantum Customer Service. • The scanner is damaged. • Toner cartridge is not installed • Pull out the toner cartridge properly.
  • Page 68 • The toner cartridge • It is recommended to replace with the original toner cartridge. is damaged. • Please contact Pantum Customer Service. Repetitive defects Note: • The faults above can be mitigated by cleaning or replacing the cartridge. If the problem persists, please contact the customer service center.

  • Page 69: Product Specifications

    Note: • Specification values are slightly different for different models of printers with different functions. These values are based on the initial data. For more information about the latest specification, please visit: www.pantum.com. Overview of the Specifications Product Size(W*D*H) 401*400*225mm...
  • Page 70 BLE: 2400MHz – 2483.5MHz Frequency Band Wi-Fi 2.4GHz : 2400MHz – 2483.5MHz Note The above frequency bands are common frequency bands, and different markets will restrict the use of certain frequency bands according to the country's regulatory requirements. Maximum output power BLE: ≤10.00dBm EIRP (Declaration for EU WLAN 2.4GHz : ≤20.00dBm EIRP...

This manual is also suitable for:

Cp2100 series

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