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Return the equipment or components for service
Before you send your equipment to us for service or for any other
reason,
you must send us a
completed Declaration of Contamination of Vacuum Equipment and Components - Form HS2. The
HS2 form tells us if any substances found in the equipment are
hazardous,
which is important for
the safety of our employees and all other people involved in the service of your
equipment.
The
hazard information also lets us select the correct procedures to service your
equipment.
We provide instructions for completing the form in the Declaration of Contamination of Vacuum
equipment and Components- Procedure HS1.
If you are returning a vacuum
pump,
note the following:
•
If a pump is configured to suit the
application,
make a record of the configuration before
returning the
pump.
All replacement pumps will be supplied with default factory
settings.
•
Do not return a pump with accessories fitted
.
Remove all accessories and retain them for
future use.
•
The instruction in the returns procedure to drain all fluids does not apply to the lubricant in
pump
oil
reservoirs.
Download the latest documents from
www.edwardsvacuum.com/HSForms
/
,
follow
the procedure in
HS1
,
fill
in
the electronic HS2
form,
print
it,
sign
it,
and return the signed copy to Edwards.
Note:
If we do not receive a completed HS2 form
,
we will not accept the return of the
equipment.
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