Extron electronics NAV 10SD 101 User Manual page 87

Streaming hdmi scaling decoders
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Alarm
Stream Conflict
Stream error
Temperature Internal
Tie Failure
USB Over-current
Cause
Multiple NAV endpoints are configured
to use the same video, audio, AES67, or
USB multicast IP address.
The decoder has lost reception of the
data stream for 2 seconds or more.
The NAV device is overheating.
The decoder failed to establish a tie with
the specified endpoint.
One or more USB devices connected
exceeded power budget (500 mA).
NAV 10SD 501 and NAV 10SD 101 Scaling Decoders • Troubleshooting
Remedy
Reconfigure endpoint stream settings for
a unique stream address.
Check all network switches and routers
that support your NAV system for proper
multicast (IGMP) configuration.
Check the ambient temperature of the
NAV device installation location.
If greater than 104°F, (60ºC) use
HVAC system to lower ambient
temperature.
If ambient temperature is
104°F, (60°C) or less, check the
mounting location for nearby
equipment emitting excessive heat.
Ensure there is an air gap around
endpoint to allow adequate airflow.
Debug the network connectivity between
the encoder and decoder.
Remove one or more USB devices that
caused the over-current.
79

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